when installing updates (KB2769369) & (KB976932) get Code 800B0100

[freedomsearcher]

I bought a used laptop with what appears to be a clean windows 7 install. When I attempt to install Windows 7 Service Pack 1 (KB976932) and Security Update for Windows 7 (KB2769369) I get error 800B0100. I have tried one or the other manual and auto. I ran the update readiness tool multiple times, the update troubleshooter, and ran a sfc scan. This is getting really frustrating, also not sure if related but my display driver is crashing regularly one time resulting in bluescreen error.

 

[tom982]

Hello freedomsearcher and welcome to the forums

Your CheckSUR log is showing a few corrupt files which will need replacing:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 18.0
2013-04-25 20:58

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\Package_1_for_KB2769369~31bf3856ad364e35~x86~~6.1.1.1.mum        Line 1: 
(f)    CBS Catalog Corrupt    0x800B0100    servicing\Packages\Package_1_for_KB2769369~31bf3856ad364e35~x86~~6.1.1.1.cat        
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\Package_3_for_KB2769369~31bf3856ad364e35~x86~~6.1.1.1.mum        Line 1: 
(f)    CBS Catalog Corrupt    0x800B0100    servicing\Packages\Package_3_for_KB2769369~31bf3856ad364e35~x86~~6.1.1.1.cat        
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\Package_for_KB2769369_RTM~31bf3856ad364e35~x86~~6.1.1.1.mum        Line 1: 
(f)    CBS Catalog Corrupt    0x800B0100    servicing\Packages\Package_for_KB2769369_RTM~31bf3856ad364e35~x86~~6.1.1.1.cat        
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\Package_for_KB2769369_SP1~31bf3856ad364e35~x86~~6.1.1.1.mum        Line 1: 
(f)    CBS Catalog Corrupt    0x800B0100    servicing\Packages\Package_for_KB2769369_SP1~31bf3856ad364e35~x86~~6.1.1.1.cat        
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\Package_for_KB2769369~31bf3856ad364e35~x86~~6.1.1.1.mum        Line 1: 
(f)    CBS Catalog Corrupt    0x800B0100    servicing\Packages\Package_for_KB2769369~31bf3856ad364e35~x86~~6.1.1.1.cat        

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f)    CSI Manifest All Zeros    0x00000000    winsxs\Manifests\x86_microsoft-windows-p..ooler-networkclient_31bf3856ad364e35_6.1.7600.21365_none_39e8b4d1eb4b1dc5.manifest    x86_microsoft-windows-p..ooler-networkclient_31bf3856ad364e35_6.1.7600.21365_none_39e8b4d1eb4b1dc5    
(f)    CSI Manifest All Zeros    0x00000000    winsxs\Manifests\x86_microsoft-windows-p..ooler-networkclient_31bf3856ad364e35_6.1.7601.22156_none_3bdae20de8688717.manifest    x86_microsoft-windows-p..ooler-networkclient_31bf3856ad364e35_6.1.7601.22156_none_3bdae20de8688717    
(f)    CSI Manifest All Zeros    0x00000000    winsxs\Manifests\x86_microsoft-windows-p..ooler-networkclient_31bf3856ad364e35_6.1.7601.17994_none_3b242cdccf6cf121.manifest    x86_microsoft-windows-p..ooler-networkclient_31bf3856ad364e35_6.1.7601.17994_none_3b242cdccf6cf121    
(f)    CSI Manifest All Zeros    0x00000000    winsxs\Manifests\x86_microsoft-windows-p..ooler-networkclient_31bf3856ad364e35_6.1.7600.17162_none_395c1542d23034cf.manifest    x86_microsoft-windows-p..ooler-networkclient_31bf3856ad364e35_6.1.7600.17162_none_395c1542d23034cf    

Summary:
Seconds executed: 315
 Found 14 errors
  CSI Manifest All Zeros Total count: 4
  CBS MUM Corrupt Total count: 5
  CBS Catalog Corrupt Total count: 5

Unavailable repair files:
    winsxs\manifests\x86_microsoft-windows-p..ooler-networkclient_31bf3856ad364e35_6.1.7600.21365_none_39e8b4d1eb4b1dc5.manifest
    winsxs\manifests\x86_microsoft-windows-p..ooler-networkclient_31bf3856ad364e35_6.1.7601.22156_none_3bdae20de8688717.manifest
    winsxs\manifests\x86_microsoft-windows-p..ooler-networkclient_31bf3856ad364e35_6.1.7601.17994_none_3b242cdccf6cf121.manifest
    winsxs\manifests\x86_microsoft-windows-p..ooler-networkclient_31bf3856ad364e35_6.1.7600.17162_none_395c1542d23034cf.manifest
    servicing\packages\Package_1_for_KB2769369~31bf3856ad364e35~x86~~6.1.1.1.mum
    servicing\packages\Package_1_for_KB2769369~31bf3856ad364e35~x86~~6.1.1.1.mum
    servicing\packages\Package_3_for_KB2769369~31bf3856ad364e35~x86~~6.1.1.1.mum
    servicing\packages\Package_3_for_KB2769369~31bf3856ad364e35~x86~~6.1.1.1.mum
    servicing\packages\Package_for_KB2769369_RTM~31bf3856ad364e35~x86~~6.1.1.1.mum
    servicing\packages\Package_for_KB2769369_RTM~31bf3856ad364e35~x86~~6.1.1.1.mum
    servicing\packages\Package_for_KB2769369_SP1~31bf3856ad364e35~x86~~6.1.1.1.mum
    servicing\packages\Package_for_KB2769369_SP1~31bf3856ad364e35~x86~~6.1.1.1.mum
    servicing\packages\Package_for_KB2769369~31bf3856ad364e35~x86~~6.1.1.1.mum
    servicing\packages\Package_for_KB2769369~31bf3856ad364e35~x86~~6.1.1.1.mum
    servicing\packages\Package_1_for_KB2769369~31bf3856ad364e35~x86~~6.1.1.1.cat
    servicing\packages\Package_1_for_KB2769369~31bf3856ad364e35~x86~~6.1.1.1.cat
    servicing\packages\Package_3_for_KB2769369~31bf3856ad364e35~x86~~6.1.1.1.cat
    servicing\packages\Package_3_for_KB2769369~31bf3856ad364e35~x86~~6.1.1.1.cat
    servicing\packages\Package_for_KB2769369_RTM~31bf3856ad364e35~x86~~6.1.1.1.cat
    servicing\packages\Package_for_KB2769369_RTM~31bf3856ad364e35~x86~~6.1.1.1.cat
    servicing\packages\Package_for_KB2769369_SP1~31bf3856ad364e35~x86~~6.1.1.1.cat
    servicing\packages\Package_for_KB2769369_SP1~31bf3856ad364e35~x86~~6.1.1.1.cat
    servicing\packages\Package_for_KB2769369~31bf3856ad364e35~x86~~6.1.1.1.cat
    servicing\packages\Package_for_KB2769369~31bf3856ad364e35~x86~~6.1.1.1.cat

Windows Update Package Replacement

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Please download the attached file, Packs.zip and save this to your Desktop.
2. Right-click on the file and select Extract All...
3. Tick the box labelled Show extracted files when complete then click Extract
4. A window will open showing two folders, Manifests and Packages
5. Open the Manifests folder and copy the files into the following folder (if there are any files)
   
   C:\Windows\Temp\CheckSur\Winsxs\Manifests
   
   
6. Open the Packages folder and copy the files into the following folder (if there are any files)
   
   C:\Windows\Temp\CheckSur\Servicing\Packages
   
   
7. Run the System Update Readiness Tool (SURT) again
8. When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:
   
   C:\Windows\Logs\CBS\CheckSUR.persist.log

You will probably be shown the error code 0x8024200D after performing this fix, if so, please download and install the update from this link. It must be downloaded using Internet Explorer.

Download Security Update for Windows 7 (KB2769369) from Official Microsoft Download Centre

Tom