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Solved When Task Manager can't force a program to close, what then please?
Hello
I have been trying to open Picasa for a couple of hours now - it no longer responds when double-clicked in 'my programs', or if I right click and choose 'open'
No other programs are affected and everything else works as it should.
By Googling I've discovered that the program is corrupted somehow and needs to be reinstalled. I've tried to uninstall it by using the product's own uninstaller and through 'Revo' but I receive messages telling me that the program is running and needs to be closed first. I then went to the good old task manager to force Picasa to close and it won't close through there either!
Are there any other methods I can try to close a program (Picasa3.exe *32)
I need to sort this pretty quickly please.
Many thanks on advance
Computer Manufacturer/Model Number Acer Aspire 5742 OS Windows 7 Home Premium 64 bit CPU Intel(R) Core(TM) i3 Memory 3.00 Monitor(s) Displays Intel(R) HD Graphics [Display adapter] Hard Drives 235.99 Gigabytes Usable Hard Drive Capacity
198.74 Gigabytes Hard Drive Free Space
MATSHITA DVD-RAM UJ890AS [Optical drive]
Hitachi HTS545025B9A300 [Hard drive] (250.06 GB)
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Hello Tara,
Restarting the PC will also kill it if it's not set to run at startup.
Computer type PC/Desktop Computer Manufacturer/Model Number Self built custom OS 64-bit Windows 11 Pro for Workstations CPU Intel i7-8700K OC'd to 5 GHz Motherboard ASUS ROG Maximus XI Formula Z390 Memory 64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz Graphics Card(s) ASUS ROG-STRIX-GTX1080TI-O11G-GAMING Sound Card Integrated Monitor(s) Displays 2 x Samsung Odyssey G7 27" Screen Resolution 2560x1440 Hard Drives 1TB Samsung 990 PRO M.2,
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Hi
I'd rather not restart if I can help it though.
Can you think of any other options please? (would a command prompt work?)
Computer Manufacturer/Model Number Acer Aspire 5742 OS Windows 7 Home Premium 64 bit CPU Intel(R) Core(TM) i3 Memory 3.00 Monitor(s) Displays Intel(R) HD Graphics [Display adapter] Hard Drives 235.99 Gigabytes Usable Hard Drive Capacity
198.74 Gigabytes Hard Drive Free Space
MATSHITA DVD-RAM UJ890AS [Optical drive]
Hitachi HTS545025B9A300 [Hard drive] (250.06 GB)
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Tara,
You could also try opening an
elevated command prompt , and using the command below to try and kill it. It essential does the same as using "End Task" in Task Manager, but while elevated.
Taskkill
Taskkill /IM Picasa3.exe /F
Computer type PC/Desktop Computer Manufacturer/Model Number Self built custom OS 64-bit Windows 11 Pro for Workstations CPU Intel i7-8700K OC'd to 5 GHz Motherboard ASUS ROG Maximus XI Formula Z390 Memory 64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz Graphics Card(s) ASUS ROG-STRIX-GTX1080TI-O11G-GAMING Sound Card Integrated Monitor(s) Displays 2 x Samsung Odyssey G7 27" Screen Resolution 2560x1440 Hard Drives 1TB Samsung 990 PRO M.2,
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TerraMaster F8 SSD Plus NAS PSU Seasonic Prime Titanium 850W Case Thermaltake Core P3 Cooling Corsair Hydro H115i Keyboard Logitech wireless K800 Mouse Logitech MX Master 4 Internet Speed 2 Gb/s Download and 100 Mb/s Upload Antivirus Malwarebyte Anti-Malware Premium Browser Google Chrome Other Info Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
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I need to sort this pretty quickly please.
If that's the case, the fastest fix is a reboot. That will kill the program and allow you to uninstall and reinstall.
Computer type PC/Desktop Computer Manufacturer/Model Number Dell OS Windows 10 x64 CPU i7-7700K Memory 16 GB 2400 MHz Graphics Card(s) GTX 1060 Sound Card Integrated, plus external Presonus Audiobox USB Monitor(s) Displays 2x AOC 27" Screen Resolution 1920x1080 Hard Drives 512 GB M.2 SSD
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Computer type PC/Desktop Computer Manufacturer/Model Number Asus OS Windows 7 Home Premium 64bit. CPU Intel Core i5 3470 @ 3.20GHz Ivy Bridge 22nm Technology Motherboard ASUSTeK COMPUTER INC. P8Z77-M (LGA1155) Memory 8.00 GB Single-Channel DDR3 @ 804MHz (9-9-9-24) Graphics Card(s) NVIDIA GeForce GT 610 Clock: 810MHz Memory: 1024MB Monitor(s) Displays Prolite E2409HDS 23" Screen Resolution 1920 x 1080 Hard Drives 932GB Western Digital WDC WD1002FAEX-00Z3A0 (SATA) Case Cooler Master Keyboard Logitech K520 wireless Mouse Logitech M310 wireless Antivirus Microsoft Security Essentials. WinPatrol. SAS. AMWB. etc Browser Coolnovo. PirateBrowser.
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Just suggesting the easy/usual approaches first before installing 3rd party programs. That's all.
Computer type PC/Desktop Computer Manufacturer/Model Number Self built custom OS 64-bit Windows 11 Pro for Workstations CPU Intel i7-8700K OC'd to 5 GHz Motherboard ASUS ROG Maximus XI Formula Z390 Memory 64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz Graphics Card(s) ASUS ROG-STRIX-GTX1080TI-O11G-GAMING Sound Card Integrated Monitor(s) Displays 2 x Samsung Odyssey G7 27" Screen Resolution 2560x1440 Hard Drives 1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS PSU Seasonic Prime Titanium 850W Case Thermaltake Core P3 Cooling Corsair Hydro H115i Keyboard Logitech wireless K800 Mouse Logitech MX Master 4 Internet Speed 2 Gb/s Download and 100 Mb/s Upload Antivirus Malwarebyte Anti-Malware Premium Browser Google Chrome Other Info Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Computer type PC/Desktop Computer Manufacturer/Model Number Asus OS Windows 7 Home Premium 64bit. CPU Intel Core i5 3470 @ 3.20GHz Ivy Bridge 22nm Technology Motherboard ASUSTeK COMPUTER INC. P8Z77-M (LGA1155) Memory 8.00 GB Single-Channel DDR3 @ 804MHz (9-9-9-24) Graphics Card(s) NVIDIA GeForce GT 610 Clock: 810MHz Memory: 1024MB Monitor(s) Displays Prolite E2409HDS 23" Screen Resolution 1920 x 1080 Hard Drives 932GB Western Digital WDC WD1002FAEX-00Z3A0 (SATA) Case Cooler Master Keyboard Logitech K520 wireless Mouse Logitech M310 wireless Antivirus Microsoft Security Essentials. WinPatrol. SAS. AMWB. etc Browser Coolnovo. PirateBrowser.
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Thanks Guys - I had to reboot in the end.
I did download Task Killer just after posting my query, and Picasa still wouldn't close. All's well now though, as I've done a clean install of Picasa
Thanks again!
Computer Manufacturer/Model Number Acer Aspire 5742 OS Windows 7 Home Premium 64 bit CPU Intel(R) Core(TM) i3 Memory 3.00 Monitor(s) Displays Intel(R) HD Graphics [Display adapter] Hard Drives 235.99 Gigabytes Usable Hard Drive Capacity
198.74 Gigabytes Hard Drive Free Space
MATSHITA DVD-RAM UJ890AS [Optical drive]
Hitachi HTS545025B9A300 [Hard drive] (250.06 GB)
Administrator
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Sorry you had to restart, but glad you killed it.
Computer type PC/Desktop Computer Manufacturer/Model Number Self built custom OS 64-bit Windows 11 Pro for Workstations CPU Intel i7-8700K OC'd to 5 GHz Motherboard ASUS ROG Maximus XI Formula Z390 Memory 64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz Graphics Card(s) ASUS ROG-STRIX-GTX1080TI-O11G-GAMING Sound Card Integrated Monitor(s) Displays 2 x Samsung Odyssey G7 27" Screen Resolution 2560x1440 Hard Drives 1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS PSU Seasonic Prime Titanium 850W Case Thermaltake Core P3 Cooling Corsair Hydro H115i Keyboard Logitech wireless K800 Mouse Logitech MX Master 4 Internet Speed 2 Gb/s Download and 100 Mb/s Upload Antivirus Malwarebyte Anti-Malware Premium Browser Google Chrome Other Info Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone