Solved When Task Manager can't force a program to close, what then please?

Tara100

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Hello

I have been trying to open Picasa for a couple of hours now - it no longer responds when double-clicked in 'my programs', or if I right click and choose 'open'
No other programs are affected and everything else works as it should.

By Googling I've discovered that the program is corrupted somehow and needs to be reinstalled. I've tried to uninstall it by using the product's own uninstaller and through 'Revo' but I receive messages telling me that the program is running and needs to be closed first. I then went to the good old task manager to force Picasa to close and it won't close through there either!

Are there any other methods I can try to close a program (Picasa3.exe *32)

I need to sort this pretty quickly please.
Many thanks on advance :D
 

My Computer

Computer Manufacturer/Model Number
Acer Aspire 5742
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Windows 7 Home Premium 64 bit
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Intel(R) Core(TM) i3
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Intel(R) HD Graphics [Display adapter]
Hard Drives
235.99 Gigabytes Usable Hard Drive Capacity
198.74 Gigabytes Hard Drive Free Space

MATSHITA DVD-RAM UJ890AS [Optical drive]

Hitachi HTS545025B9A300 [Hard drive] (250.06 GB)
Hello Tara,

Restarting the PC will also kill it if it's not set to run at startup. :)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
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2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
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Thermaltake Core P3
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Corsair Hydro H115i
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HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Hi

I'd rather not restart if I can help it though. :(
Can you think of any other options please? (would a command prompt work?)
 

My Computer

Computer Manufacturer/Model Number
Acer Aspire 5742
OS
Windows 7 Home Premium 64 bit
CPU
Intel(R) Core(TM) i3
Memory
3.00
Monitor(s) Displays
Intel(R) HD Graphics [Display adapter]
Hard Drives
235.99 Gigabytes Usable Hard Drive Capacity
198.74 Gigabytes Hard Drive Free Space

MATSHITA DVD-RAM UJ890AS [Optical drive]

Hitachi HTS545025B9A300 [Hard drive] (250.06 GB)
Tara,

You could also try opening an elevated command prompt, and using the command below to try and kill it. It essential does the same as using "End Task" in Task Manager, but while elevated.

Taskkill


Taskkill /IM Picasa3.exe /F
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
I need to sort this pretty quickly please.
If that's the case, the fastest fix is a reboot. That will kill the program and allow you to uninstall and reinstall.
 

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Dell
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Windows 10 x64
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i7-7700K
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GTX 1060
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Integrated, plus external Presonus Audiobox USB
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512 GB M.2 SSD
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My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
Windows 7 Home Premium 64bit.
CPU
Intel Core i5 3470 @ 3.20GHz Ivy Bridge 22nm Technology
Motherboard
ASUSTeK COMPUTER INC. P8Z77-M (LGA1155)
Memory
8.00 GB Single-Channel DDR3 @ 804MHz (9-9-9-24)
Graphics Card(s)
NVIDIA GeForce GT 610 Clock: 810MHz Memory: 1024MB
Monitor(s) Displays
Prolite E2409HDS 23"
Screen Resolution
1920 x 1080
Hard Drives
932GB Western Digital WDC WD1002FAEX-00Z3A0 (SATA)
Case
Cooler Master
Keyboard
Logitech K520 wireless
Mouse
Logitech M310 wireless
Antivirus
Microsoft Security Essentials. WinPatrol. SAS. AMWB. etc
Browser
Coolnovo. PirateBrowser.

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
Windows 7 Home Premium 64bit.
CPU
Intel Core i5 3470 @ 3.20GHz Ivy Bridge 22nm Technology
Motherboard
ASUSTeK COMPUTER INC. P8Z77-M (LGA1155)
Memory
8.00 GB Single-Channel DDR3 @ 804MHz (9-9-9-24)
Graphics Card(s)
NVIDIA GeForce GT 610 Clock: 810MHz Memory: 1024MB
Monitor(s) Displays
Prolite E2409HDS 23"
Screen Resolution
1920 x 1080
Hard Drives
932GB Western Digital WDC WD1002FAEX-00Z3A0 (SATA)
Case
Cooler Master
Keyboard
Logitech K520 wireless
Mouse
Logitech M310 wireless
Antivirus
Microsoft Security Essentials. WinPatrol. SAS. AMWB. etc
Browser
Coolnovo. PirateBrowser.
Thanks Guys - I had to reboot in the end.

I did download Task Killer just after posting my query, and Picasa still wouldn't close. All's well now though, as I've done a clean install of Picasa :)

Thanks again!
 

My Computer

Computer Manufacturer/Model Number
Acer Aspire 5742
OS
Windows 7 Home Premium 64 bit
CPU
Intel(R) Core(TM) i3
Memory
3.00
Monitor(s) Displays
Intel(R) HD Graphics [Display adapter]
Hard Drives
235.99 Gigabytes Usable Hard Drive Capacity
198.74 Gigabytes Hard Drive Free Space

MATSHITA DVD-RAM UJ890AS [Optical drive]

Hitachi HTS545025B9A300 [Hard drive] (250.06 GB)
Sorry you had to restart, but glad you killed it.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
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