Solved Wifi + Bluetooth driver won't install on dell.

[st18009]

Hello.

I was asked to re install windows 8 on a laptop. It's a Dell Inspiron 15 ( 3521 ).

It installed all the drivers except the wifi + Bluetooth driver.

The laptop cannot connect to wifi straight after installing windows 8.

When I run the exe, it gets to the end of the installation it asks for the user to switch on the Bluetooth or wireless switch ( It was one if them, I forgot which one ).

I look all over the laptop and cannot find anything that resembles a switch. I looked at the FN keys and there is no shortcut for it or anything.

I looked to see if it's under settings in windows 8 but the wifi screen says " no devices ".

The laptop has a cheap build.

Any advice would be really appreciated. Thanks in advance.

 

[maxie]

Hi Welcome to Seven Forums ... Have you got the QuickSet Application Installed ? If not Please Install it then using your Function Keys try to enable the Wireless/ Bluetooth Device by pressing FN+F2 or F3 before you Install the Driver ...

 

[st18009]

Thank you I will do that. I was pressing FN + F1.

 

[maxie]

Most welcome please let us know if you have further issues

 

[st18009]

Hi. Sorry it doesn't work. All the other F keys work. This one doesn't do anything.

 

[maxie]

You Installed the Software ? If so please try this press the Windows key plus x .. That should open the Windows Mobility Center then enable the Device ..

 

[st18009]

Alright so I downloaded a different wireless driver and it did not ask me to turn on the wireless switch. The installation bar reaches the end and just hangs there. I cancelled it and it didn't install the wifi driver. However it continued with installing the Bluetooth suite and that was successful.

 

[maxie]

Did you Download this Driver >>> Dell Wireless 1704 802.11b/g/n, Bluetooth 4.0+HS Driver ?

 

[st18009]

1704 is the one that didn't work.

1703 / 1705 is the one that hanged and let me install Bluetooth suite.

 

[maxie]

I take it you did Restart the Computer ? Does the Network Card show in the Device Manager as missing a Driver ?

 

[st18009]

Under network drivers it says.

Dell wireless 1705 802.11b/g/n 2.4 GHZ.

Microsoft kernel debug network adapter

Realtek PCIe FE family controller

They look fine.

But the " other devices " don't.

PCI simple communications controller &

USB 2.0 - CRW

 

[st18009]

It works. I went to device manager and uninstalled the wireless adapter. Then restarted the computer.

 

[maxie]

Under Chipset there are 3 Files did you Install them ?

 

[maxie]

You are missing the Card Reader

 

[st18009]

Nope. Would that have effected anything?

 

[maxie]

Yes please Install them .. Glad your network is working

 

[st18009]

Ok I will get that. Thank you for your help. Your help is a great anesthetic.

 

[st18009]

No it does not show as a missing driver.

 

[maxie]

Most welcome

 

[Pallav]

I m having a dell inspiron 15 3537. I installed win 7 and downloaded the required drivers. Bt the wifi and bluetooth driver isnt installing and asks to turn on the bluetooth using wireless switch.
Need help