Will not download Updates automatically or manually via MS Catalogue

[Kilm]

Hi guys,

I've just put my Dell Studio back to factory settings after having it for two years and deciding to give it a rebirth. I maintain my laptop very well but always like to do a reset every so often.

The problem I'm having now is that the damn thing wont update from Windows Update. It will identify that there are 76 important or critical downloads, but hangs at 0% downloading.

I went to the MS catalogue and tried to download manually, but even though I had the updates selected in my basket, again, it just hung on 0%.

I've ran Kasperskys TDS, the Malicious Tool Removal MS thingy-ma-jig, ran an sfc check where it did note there were corrupt files but it couldn't fix them. The Fix It link to the MS Update Not Working thing found no problems either.

So, I'm scratching my head and going to do a restart and see what's going on.

Any help greatly appreciated as this is doing my nut in.

Cheers!

-Update

Interestingly, I've just reset and it's telling me the system had to be restarted to finish installing updates, but when you click on it for more info, there's no updates listed. Bloody liar.

 

[Hanna 1]

Welcom to the forum
If you'r facing a problem in WU then use the tool provided by MS to resolve this problem:

Download: System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [February 2012] - Microsoft Download Center - Download Details

If after that the problem persist and you say that you reset every so often, then consider to dowload your same version of your OS from:
http://www.mydigitallife.info/official-windows-7-sp1-iso-from-digital-river/

Good luck

 

[Kilm]

Tried the Readiness Tool and it doesn't do anything. It hangs whilst searching for updates applied or whatever it's called.

If I can't get something sorted I'll just reset to defaults again and try again.

 

[NoelDP]

I assume that you used the Dell Recovery system?
What Anti-Virus was installed by that? - How did you remove it before installing your preferred option?