Solved Win 7 64 bit : Video thumbnail preview not working

Question2

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I have folders set to "show large icons" and i have "always show icons, never show thumbnails" unchecked, but the thumbnails of video files always show the default program icons and never a preview of what the video contains.

Why is it doing this and how do i fix it?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo ideapad y460p
OS
win 7 64 bit
CPU
i7-2720QM
Motherboard
unknown
Memory
4gb
Graphics Card(s)
HD 5600 series
Sound Card
onboard sound
Screen Resolution
1366x768
Hard Drives
Western digital
Internet Speed
10 mbps down/0.8 up
Antivirus
Microsoft security essentials
Browser
Firefox/IE
Hello Question2 and Welcome to Seven Forums

The default program to play your videos might not support thumbnailed images for preview. What program do you have set to be the default for say Mpeg or Mov files?

The best way to get thumbnailed previews to work again is to go to the start pearl and type in "Default Programs" in the search bar. Choose "Set your default programs" then click on "windows media player" and give it all it's defaults. Reboot then see if the thumbnails preview for videos functions again.

If not then we can run a couple test to see if it might be another issue. I have run into this issue myself when I installed VLC player to view a video that would not play in Windows media player.
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build MPCBS AMII
OS
Windows 7 Professional x64
CPU
AMD Athlon II x4 3.00 GHz
Motherboard
MSI GF615M-p33
Memory
16GB Kingston DDR3
Graphics Card(s)
Nvidia 8600 (dual DVI out for 2 monitors)
Sound Card
Onboard
Monitor(s) Displays
Acer H233H 23", ASUS 23"
Screen Resolution
1366 x 768
Hard Drives
(2) WD Blue 1 TB 3 partitions, (1) Seagate 7200 500GB with 2 partitions for useless and frequently deleted data Looking forward do an ssd for os soon.
PSU
Corsair 1100Watt
Case
Apevia HAF
Cooling
HAF AMD High Profile Heat sink and fan
Keyboard
wireless Logitech
Mouse
wireless Logitech
Internet Speed
16 mbps
Antivirus
eSet, AVG, Clam and Clamwin (depends on machine)
Browser
Firefox
Other Info
(9) Win 7 machines all x64 (POS Updated to Windows 7 pro YEA), (4) Linux machines x64 and x86 including a v3000 compaq lappy brought back to life with Mint 9 used to scan drives, (1) Linux Machine dual boot XP Pro (for testing and destroying), (1) Win 7 pro x64/Win 8.1 Lenovo Laptop Dual Boot.
The default program is set to WMP.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo ideapad y460p
OS
win 7 64 bit
CPU
i7-2720QM
Motherboard
unknown
Memory
4gb
Graphics Card(s)
HD 5600 series
Sound Card
onboard sound
Screen Resolution
1366x768
Hard Drives
Western digital
Internet Speed
10 mbps down/0.8 up
Antivirus
Microsoft security essentials
Browser
Firefox/IE
Does WMP present a thumbnail of the video?

I agree with MohavePC on VLC. I updated to (I forget) version and all thumbnails, album covers were "broken". I had to roll back VLC to "fix" it.

Is this just videos or are Documents, Pictures and Music also affected?

Do you have the issue when you look in the Videos folder and when you look in the Videos Library?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
Uh not sure what you mean but when i look at the icons in windows explorer, they all just show the generic video thumbnail instead of a preview of the video.

But images work just fine.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo ideapad y460p
OS
win 7 64 bit
CPU
i7-2720QM
Motherboard
unknown
Memory
4gb
Graphics Card(s)
HD 5600 series
Sound Card
onboard sound
Screen Resolution
1366x768
Hard Drives
Western digital
Internet Speed
10 mbps down/0.8 up
Antivirus
Microsoft security essentials
Browser
Firefox/IE
Have a look at this tutorial Default File Type Associations and follow the directions there. If still no love then I would suggest an System file check and perhaps a malware scan..

Could you post a screenshot of the files in question so we can see the default "generic" video thumbnail you speak of? sometimes a picture is worth a thousand words as they do say. Who "they" are I have no idea but it might help us to understand what is happening.
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build MPCBS AMII
OS
Windows 7 Professional x64
CPU
AMD Athlon II x4 3.00 GHz
Motherboard
MSI GF615M-p33
Memory
16GB Kingston DDR3
Graphics Card(s)
Nvidia 8600 (dual DVI out for 2 monitors)
Sound Card
Onboard
Monitor(s) Displays
Acer H233H 23", ASUS 23"
Screen Resolution
1366 x 768
Hard Drives
(2) WD Blue 1 TB 3 partitions, (1) Seagate 7200 500GB with 2 partitions for useless and frequently deleted data Looking forward do an ssd for os soon.
PSU
Corsair 1100Watt
Case
Apevia HAF
Cooling
HAF AMD High Profile Heat sink and fan
Keyboard
wireless Logitech
Mouse
wireless Logitech
Internet Speed
16 mbps
Antivirus
eSet, AVG, Clam and Clamwin (depends on machine)
Browser
Firefox
Other Info
(9) Win 7 machines all x64 (POS Updated to Windows 7 pro YEA), (4) Linux machines x64 and x86 including a v3000 compaq lappy brought back to life with Mint 9 used to scan drives, (1) Linux Machine dual boot XP Pro (for testing and destroying), (1) Win 7 pro x64/Win 8.1 Lenovo Laptop Dual Boot.
Uh not sure what you mean but when i look at the icons in windows explorer, they all just show the generic video thumbnail instead of a preview of the video.

But images work just fine.

It's been a long time since I've used WMP and I thought that it might present a thumbnail of the video in it's library view.

The other part of my question referred to the way you use Windows Explorer. Libraries are a bit different from folders.

If you open the Videos Library in the left hand navigation pane, what gets presented.

If you open the My Videos folder under your user profile, what gets presented?

MohavePc asked for a snap shot, could you post a shot of My Videos folder and one of the Videos Library?
See: http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

Thanks
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
Theres nothing wrong with the default program thing, its all set to WMP, i tried using the reg files you linked and it did nothing.

Heres what i mean btw :

http://i.imgur.com/ROXgDKj.png

And its for every single video file, not just .mp4.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo ideapad y460p
OS
win 7 64 bit
CPU
i7-2720QM
Motherboard
unknown
Memory
4gb
Graphics Card(s)
HD 5600 series
Sound Card
onboard sound
Screen Resolution
1366x768
Hard Drives
Western digital
Internet Speed
10 mbps down/0.8 up
Antivirus
Microsoft security essentials
Browser
Firefox/IE
Please follow the steps in this tutorial Thumbnail Cache Clear and Reset

You may also want to try these steps and let us know the result.
Step 1
You may try to uninstall and reinstall the codec and check if the issue persists.
http://www.microsoft.com/windows/windowsmedia/download/AllDownloads.aspx?displang=en&qstechnology
Step 2

Change settings.
  1. Open the Start Menu
  2. Right-Click on Computer and select Properties and a new window will open
  3. Select Advanced System Settings on the left under Tasks
  4. Click on Continue in the UAC prompt
  5. Click on the Advanced tab and select Settings... under the Performance area
  6. Under Visual Effects you will see four options to choose from
  7. Let Windows choose what's best for my computer usually works best for most users
  8. Verify that Show thumbnails instead of icons is checked or you can select Adjust for best appearance and press OK
  9. This may take some time to change
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build MPCBS AMII
OS
Windows 7 Professional x64
CPU
AMD Athlon II x4 3.00 GHz
Motherboard
MSI GF615M-p33
Memory
16GB Kingston DDR3
Graphics Card(s)
Nvidia 8600 (dual DVI out for 2 monitors)
Sound Card
Onboard
Monitor(s) Displays
Acer H233H 23", ASUS 23"
Screen Resolution
1366 x 768
Hard Drives
(2) WD Blue 1 TB 3 partitions, (1) Seagate 7200 500GB with 2 partitions for useless and frequently deleted data Looking forward do an ssd for os soon.
PSU
Corsair 1100Watt
Case
Apevia HAF
Cooling
HAF AMD High Profile Heat sink and fan
Keyboard
wireless Logitech
Mouse
wireless Logitech
Internet Speed
16 mbps
Antivirus
eSet, AVG, Clam and Clamwin (depends on machine)
Browser
Firefox
Other Info
(9) Win 7 machines all x64 (POS Updated to Windows 7 pro YEA), (4) Linux machines x64 and x86 including a v3000 compaq lappy brought back to life with Mint 9 used to scan drives, (1) Linux Machine dual boot XP Pro (for testing and destroying), (1) Win 7 pro x64/Win 8.1 Lenovo Laptop Dual Boot.
Hmm....tried those, doesnt seem to have helped. Also the step 1 link gives a 404 error.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo ideapad y460p
OS
win 7 64 bit
CPU
i7-2720QM
Motherboard
unknown
Memory
4gb
Graphics Card(s)
HD 5600 series
Sound Card
onboard sound
Screen Resolution
1366x768
Hard Drives
Western digital
Internet Speed
10 mbps down/0.8 up
Antivirus
Microsoft security essentials
Browser
Firefox/IE
Ah nevermind it seems to have been fixed. Thanks.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo ideapad y460p
OS
win 7 64 bit
CPU
i7-2720QM
Motherboard
unknown
Memory
4gb
Graphics Card(s)
HD 5600 series
Sound Card
onboard sound
Screen Resolution
1366x768
Hard Drives
Western digital
Internet Speed
10 mbps down/0.8 up
Antivirus
Microsoft security essentials
Browser
Firefox/IE
Good to hear that the issue is resolved. Thanks for marking the thread solved.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
:thumbsup:
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build MPCBS AMII
OS
Windows 7 Professional x64
CPU
AMD Athlon II x4 3.00 GHz
Motherboard
MSI GF615M-p33
Memory
16GB Kingston DDR3
Graphics Card(s)
Nvidia 8600 (dual DVI out for 2 monitors)
Sound Card
Onboard
Monitor(s) Displays
Acer H233H 23", ASUS 23"
Screen Resolution
1366 x 768
Hard Drives
(2) WD Blue 1 TB 3 partitions, (1) Seagate 7200 500GB with 2 partitions for useless and frequently deleted data Looking forward do an ssd for os soon.
PSU
Corsair 1100Watt
Case
Apevia HAF
Cooling
HAF AMD High Profile Heat sink and fan
Keyboard
wireless Logitech
Mouse
wireless Logitech
Internet Speed
16 mbps
Antivirus
eSet, AVG, Clam and Clamwin (depends on machine)
Browser
Firefox
Other Info
(9) Win 7 machines all x64 (POS Updated to Windows 7 pro YEA), (4) Linux machines x64 and x86 including a v3000 compaq lappy brought back to life with Mint 9 used to scan drives, (1) Linux Machine dual boot XP Pro (for testing and destroying), (1) Win 7 pro x64/Win 8.1 Lenovo Laptop Dual Boot.
Video Preview Thumbnail Not Working

Hi Question2..I'm new to this site today + when I was looking for an answer on another problem, I found yours. I see that you've sorted it out now, but I had the same problem that started suddenly in windows 7 that went on for months until I found the sollution...I do a lot of video editing + it's essential that I'm able to see at a glance what's in the folders. I thought, like you, that I had cured it after jumping through, (it seemed) practically EVERY hoop possible but the problem came back again not long after. :sarc: About 3 months ago I did find a permanent fix for it. It is a free, tiny little program download called 'Icarus'. You just open it up + it shows you all the thumbnail filetypes registered + property of the filetypes registered. You can add as many of your own not listed as you like + just click 'activate'. You will see all your files restored to their former glory..No fuss, that's all you do + it's perfectly safe. I've not had a problem since.
If, like me, you get the nasty little inconvienience back...Download this gem...Hope it works out...:D
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Zoostorm Windows 7 Home Premium
OS
Middlesex
CPU
G550
Memory
4.00GB
Hard Drives
1TB
Antivirus
Malwarebytes, AVG 2013 free + Hitman Pro
Browser
Google Chrome
Thumbnail preview issue

First, I am not an expert so don't expect detailed explanations. Next, my anti-virus software wouldn't let me install Icaros, so use at your own risk.
What did work (and the only thing that worked) was this: I use K-Lite codec pack; if you go to K-lite program folder (where all your programs live), click on it, in the dropdown menu, click on "codec tweaks", this will open a box with several options, all pretty self-explanatory. Just follow your common sense, check the boxes that include your files, disable the "broken" thumbnail handlers and so on. Empty the thumbnail cache. Re-start your computer and voila, thumbnails. Worked for me, hope it works for you!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Louisiana
CPU
Intel i7
Motherboard
ASUS
Memory
24gb
Graphics Card(s)
nVidia
Hard Drives
SSD, Seagate Barracuda 1tb
Hi Question2..I'm new to this site today + when I was looking for an answer on another problem, I found yours. I see that you've sorted it out now, but I had the same problem that started suddenly in windows 7 that went on for months until I found the sollution...I do a lot of video editing + it's essential that I'm able to see at a glance what's in the folders. I thought, like you, that I had cured it after jumping through, (it seemed) practically EVERY hoop possible but the problem came back again not long after. :sarc: About 3 months ago I did find a permanent fix for it. It is a free, tiny little program download called 'Icarus'. You just open it up + it shows you all the thumbnail filetypes registered + property of the filetypes registered. You can add as many of your own not listed as you like + just click 'activate'. You will see all your files restored to their former glory..No fuss, that's all you do + it's perfectly safe. I've not had a problem since.
If, like me, you get the nasty little inconvienience back...Download this gem...Hope it works out...:D

Icarus software is considered malware as is much software from Yontoo. If you do use it be aware it will indeed install other software that can be harmful to your system. I would recommend running Malwarebytes and Adw Adware cleaner if you install Icarus.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build MPCBS AMII
OS
Windows 7 Professional x64
CPU
AMD Athlon II x4 3.00 GHz
Motherboard
MSI GF615M-p33
Memory
16GB Kingston DDR3
Graphics Card(s)
Nvidia 8600 (dual DVI out for 2 monitors)
Sound Card
Onboard
Monitor(s) Displays
Acer H233H 23", ASUS 23"
Screen Resolution
1366 x 768
Hard Drives
(2) WD Blue 1 TB 3 partitions, (1) Seagate 7200 500GB with 2 partitions for useless and frequently deleted data Looking forward do an ssd for os soon.
PSU
Corsair 1100Watt
Case
Apevia HAF
Cooling
HAF AMD High Profile Heat sink and fan
Keyboard
wireless Logitech
Mouse
wireless Logitech
Internet Speed
16 mbps
Antivirus
eSet, AVG, Clam and Clamwin (depends on machine)
Browser
Firefox
Other Info
(9) Win 7 machines all x64 (POS Updated to Windows 7 pro YEA), (4) Linux machines x64 and x86 including a v3000 compaq lappy brought back to life with Mint 9 used to scan drives, (1) Linux Machine dual boot XP Pro (for testing and destroying), (1) Win 7 pro x64/Win 8.1 Lenovo Laptop Dual Boot.
Thumbnails

Icaros (check your spelling) isn't necessary, why take a chance on malware when the problem is your codecs, just try what I posted, it will work without risking your system.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Louisiana
CPU
Intel i7
Motherboard
ASUS
Memory
24gb
Graphics Card(s)
nVidia
Hard Drives
SSD, Seagate Barracuda 1tb
this worked

First, I am not an expert so don't expect detailed explanations. Next, my anti-virus software wouldn't let me install Icaros, so use at your own risk.
What did work (and the only thing that worked) was this: I use K-Lite codec pack; if you go to K-lite program folder (where all your programs live), click on it, in the dropdown menu, click on "codec tweaks", this will open a box with several options, all pretty self-explanatory. Just follow your common sense, check the boxes that include your files, disable the "broken" thumbnail handlers and so on. Empty the thumbnail cache. Re-start your computer and voila, thumbnails. Worked for me, hope it works for you!
Thank you this worked :-)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
windows 8 x64
CPU
incel core i5 3rd gen
Graphics Card(s)
Radeon
Hard Drives
Hitachi
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