Win 7 64 home Sp1 update error

R

rossco125

New member
Local time
2:22 PM
Messages
28
Hello 1st post!!
To save time I have followed the rules and got the checkSUR log as listed below:
Seconds executed: 634
Found 14 errors
CSI Manifest Missing Total count: 3
CSI Payload File Missing Total count: 6
CBS MUM Corrupt Total count: 1
CBS Watchlist Package Missing Total count: 2
CBS Watchlist Component Missing Total count: 2
Unavailable repair files:
winsxs\manifests\wow64_microsoft-windows-kernelbase.resources_31bf3856ad364e35_6.1.7601.22177_en-us_e0e3084c1ad43624.manifest
winsxs\manifests\amd64_d4d19e1e8cf041e48ac56741ee43d993_31bf3856ad364e35_6.1.7600.16644_none_5c545ef13811e2b9.manifest
winsxs\manifests\amd64_5abf5bae8bb10a1209faaf644bd49d93_31bf3856ad364e35_6.1.7600.20765_none_2078fecc0e9958a7.manifest
servicing\packages\WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~~7.6.7600.256.mum
servicing\packages\WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~~7.6.7600.256.cat

I'm not sure where to go next..Can you help?
Many thanks
 

My Computer

OS
Win 7 Home 64
I've uploaded a file - rosaa.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder rosaa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Hello Noel, Thanks for all your help. Here is the CheckSUR file and then the persist log file...I am feeling a bit Carborundum Illegitemi with this issue!! lol! The system won't let me post the persist file, too many characters!
Do you want it in chunks or in meaty gravy?

Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 17.0
2013-02-18 12:47
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x80070026 servicing\Packages\WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~~7.6.7600.256.mum Line 1: X
(fix) CBS MUM Corrupt CBS File Replaced WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~~7.6.7600.256.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~~7.6.7600.256.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
Checking Package Watchlist
(f) CBS Watchlist Package Missing 0x80070002 Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~0.0.0.0 WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~~7.6.7600.256 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Package Missing 0x80070002 Microsoft-Windows-ServerCore-Package~31bf3856ad364e35~amd64~~0.0.0.0 WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~~7.6.7600.256 Package registry presence failed, possibly an orphaned package on package watchlist
Checking Component Watchlist
(f) CBS Watchlist Component Missing 0x80070002 amd64_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_0.0.0.0_none_14ec2865bde17fa0 WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~~7.6.7600.256 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 x86_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_0.0.0.0_none_b8cd8ce205840e6a WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~~7.6.7600.256 Package registry presence failed, possibly an orphaned package on package watchlist
Checking Packages
Checking Component Store
(f) CSI Manifest Missing 0x00000002 wow64_microsoft-windows-kernelbase.resources_31bf3856ad364e35_6.1.7601.22177_en-us_e0e3084c1ad43624.manifest wow64_microsoft-windows-kernelbase.resources_31bf3856ad364e35_6.1.7601.22177_en-us_e0e3084c1ad43624
(fix) CSI Manifest Missing CSI File Replaced File: wow64_microsoft-windows-kernelbase.resources_31bf3856ad364e35_6.1.7601.22177_en-us_e0e3084c1ad43624.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Manifest Missing 0x00000002 amd64_d4d19e1e8cf041e48ac56741ee43d993_31bf3856ad364e35_6.1.7600.16644_none_5c545ef13811e2b9.manifest amd64_d4d19e1e8cf041e48ac56741ee43d993_31bf3856ad364e35_6.1.7600.16644_none_5c545ef13811e2b9
(fix) CSI Manifest Missing CSI File Replaced File: amd64_d4d19e1e8cf041e48ac56741ee43d993_31bf3856ad364e35_6.1.7600.16644_none_5c545ef13811e2b9.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Manifest Missing 0x00000002 amd64_5abf5bae8bb10a1209faaf644bd49d93_31bf3856ad364e35_6.1.7600.20765_none_2078fecc0e9958a7.manifest amd64_5abf5bae8bb10a1209faaf644bd49d93_31bf3856ad364e35_6.1.7600.20765_none_2078fecc0e9958a7
(fix) CSI Manifest Missing CSI File Replaced File: amd64_5abf5bae8bb10a1209faaf644bd49d93_31bf3856ad364e35_6.1.7600.20765_none_2078fecc0e9958a7.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Payload File Missing 0x00000000 ATL80.dll x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.42_none_dc990e4797f81af1
(f) CSI Payload File Missing 0x00000000 KernelBase.dll.mui amd64_microsoft-windows-kernelbase.resources_31bf3856ad364e35_6.1.7601.22177_en-us_d68e5df9e6737429
(f) CSI Payload File Missing 0x00000000 KernelBase.dll.mui amd64_microsoft-windows-kernelbase.resources_31bf3856ad364e35_6.1.7601.18015_en-us_d643a022cd26fa0b
(f) CSI Payload File Missing 0x00000000 kernel32.dll.mui amd64_microsoft-windows-kernel32.resources_31bf3856ad364e35_6.1.7601.18015_en-us_9b41a8f13be3450d
(f) CSI Payload File Missing 0x00000000 shell32.dll amd64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7600.20765_none_c8bd5eda44ba53c3
(f) CSI Payload File Missing 0x00000000 kernel32.dll.mui amd64_microsoft-windows-kernel32.resources_31bf3856ad364e35_6.1.7601.22177_en-us_9b8c66c8552fbf2b
Summary:
Seconds executed: 727
Found 14 errors
Fixed 4 errors
CSI Manifest Missing Total count: 3
Fixed: CSI Manifest Missing. Total count: 3
CSI Payload File Missing Total count: 6
CBS MUM Corrupt Total count: 1
Fixed: CBS MUM Corrupt. Total count: 1
CBS Watchlist Package Missing Total count: 2
CBS Watchlist Component Missing Total count: 2
Fixed: CBS Paired File. Total count: 1
 

My Computer

OS
Win 7 Home 64
Please attach both files - don't try and paste them - use the paperclip option in the reply box
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Your new report shows a number of registry problems - possibly the result of various failed installs.
It also shows a number of file problems, which I'll deal with first....
We may find more errors as well by running an SFC scan, so please first do that, and attach a copy of the CBS.log file created.....


SFC -System File Checker - Instructions
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type

SFC /SCANNOW

and hit the Enter key

Wait for the scan to finish - make a note of any error messages - and then reboot.


Copy the CBS.log file created (C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate it directly) and then compress the copy and attach it to your reply.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Looking at the registry problems, they should hopefully be simple enough to fix.

Copy the data from inside the Code Box below into an Elevated Command Prompt window, and post the results.
It should fix two of the errors, and give us enough data to fix the other two....

Code: 
REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~0.0.0.0" /v WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~~7.6.7600.256
REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-ServerCore-Package~31bf3856ad364e35~amd64~~0.0.0.0" /v WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~~7.6.7600.256
REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_0.0.0.0_none_14ec2865bde17fa0"
REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\x86_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_0.0.0.0_none_b8cd8ce205840e6a"


Here are some instructions to make life easier :)
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Hi, not quite sure if I did it correctly but here goes:
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\C
omponent Based Servicing\PackageDetect\Microsoft-Windows-Foundation-Package~31bf
3856ad364e35~amd64~~0.0.0.0" /v WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35
~amd64~~7.6.7600.256
Delete the registry value WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64
~~7.6.7600.256 (Yes/No)? REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVers
ion\Component Based Servicing\PackageDetect\Microsoft-Windows-ServerCore-Package
~31bf3856ad364e35~amd64~~0.0.0.0" /v WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad3
64e35~amd64~~7.6.7600.256
Delete the registry value WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64
~~7.6.7600.256 (Yes/No)? REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Window
s\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windo
ws-w..owsupdateclient-aux_31bf3856ad364e35_0.0.0.0_none_14ec2865bde17fa0"
Delete the registry value WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64
~~7.6.7600.256 (Yes/No)? REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Window
s\CurrentVersion\Component Based Servicing\ComponentDetect\x86_microsoft-windows
-w..owsupdateclient-aux_31bf3856ad364e35_0.0.0.0_none_b8cd8ce205840e6a"
Delete the registry value WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64
~~7.6.7600.256 (Yes/No)?
 

My Computer

OS
Win 7 Home 64
Sorry forgot to add that the SFC SCANNOW found errors but couldn't fix some of them

Thanks!
 

My Computer

OS
Win 7 Home 64
Bother - I always forget the 'silent' switch on those registry commands!

Please try this set instead....

Code: 
REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~0.0.0.0" /v WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~~7.6.7600.256 /F
REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-ServerCore-Package~31bf3856ad364e35~amd64~~0.0.0.0" /v WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~~7.6.7600.256 /F
REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_0.0.0.0_none_14ec2865bde17fa0"
REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\x86_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_0.0.0.0_none_b8cd8ce205840e6a"

(I'd have been very surprised if SFC hadn't found errors!)
Back after I've had a look at the CBS log.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
The CBS log shows the following file errors which it couldn't solve....
Code: 
 Line 3370: 2013-02-18 15:39:44, Info                  CSI    000002fa [SR] Repairing 2 components
 Line 3371: 2013-02-18 15:39:44, Info                  CSI    000002fb [SR] Beginning Verify and Repair transaction
 Line 3374: 2013-02-18 15:39:44, Info                  CSI    000002fd [SR] Cannot repair member file [l:32{16}]"setting_back.png" of Microsoft-Windows-Gadgets-PicturePuzzleGadget, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 3375: 2013-02-18 15:39:44, Info                  CSI    000002fe [SR] Cannot repair member file [l:18{9}]"ATL80.dll" of Microsoft.VC80.ATL, Version = 8.0.50727.42, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:1fc8b3b9a1e18e3b}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral in the store, file is missing

I'll post a fix for those and the ones we found in the CheckSUR scan in a few minutes.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Hi Re ran the code and got:
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\C
omponent Based Servicing\PackageDetect\Microsoft-Windows-Foundation-Package~31bf
3856ad364e35~amd64~~0.0.0.0" /v WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35
~amd64~~7.6.7600.256 /F
ERROR: Access is denied.
C:\Windows\system32>REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\C
omponent Based Servicing\PackageDetect\Microsoft-Windows-ServerCore-Package~31bf
3856ad364e35~amd64~~0.0.0.0" /v WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35
~amd64~~7.6.7600.256 /F
ERROR: Access is denied.
C:\Windows\system32>REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Cur
rentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-w.
.owsupdateclient-aux_31bf3856ad364e35_0.0.0.0_none_14ec2865bde17fa0"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
vicing\ComponentDetect\amd64_microsoft-windows-w..owsupdateclient-aux_31bf3856ad
364e35_0.0.0.0_none_14ec2865bde17fa0
WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~~7.6.7600.256.Aux
REG_SZ 7.6.7600.256@32

C:\Windows\system32>REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Cur
rentVersion\Component Based Servicing\ComponentDetect\x86_microsoft-windows-w..o
wsupdateclient-aux_31bf3856ad364e35_0.0.0.0_none_b8cd8ce205840e6a"
 

My Computer

OS
Win 7 Home 64
I've uploaded a file - rosac.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.
Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)
Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.
Pick the option to use a Command Prompt
At the prompt type
DIR C:\rosac
hit the enter key - if you get a 'Not Found' error try
DIR D:\rosac
or
DIR E:\rosac

The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

XCOPY <drive>:\rosac <drive>:\windows\winsxs /y /i /s /v /h

run the command (it should take almost no time)and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.
Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and attach the new CBS.log file to your reply

 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
rossco125 said:
Hi we (you!) are making progress! I did another checkSUR log for info... (hope that doesn't mess things up!)


Thanks
Click to expand...

The registry deletions failed because of permissions problems (not too surprising, but I was hoping!)

I'll have to post manual instructions for their deletion later.
The last command didn't run at all - please run that one again to ensure that we have a backup if necessary, and then I'll post the instructions for all 4 deletions.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Hi Ran SFC /SCANNOW and hey presto!
Where to next?

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>SFC /SCANNOW
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.
C:\Windows\system32>
 

My Computer

OS
Win 7 Home 64
So far so good :)
Please run another CheckSUR scan and post the new CheckSUR.log file - just in case anything has changed
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
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