Win 7 Shut down blue screen

[Marius777]

Hi,i have this problem since windows was installed..on shut down or restart it pops blue screen with memory test checking. can help me with this?

 

[zigzag3143]

Hi,i have this problem since windows was installed..on shut down or restart it pops blue screen with memory test checking. can help me with this?

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.



To ensure minidumps are enabled:

Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.

 

[Marius777]

thanks for your time,but i already fixed my problem.. there was norton antivirus..i just uninstall it,and problem gone..i have no idea why my antivirus software cause problems..with win xp was ok norton.