Win 7 SP1 Mouse Freezes at StartUp

incurablegeek

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I know this question was addressed ages ago - just not very lucidly. (And the thread is no longer active.)

It was said to be a driver problem. It really would be nice to know which driver. Can I blindly assume this to be mouse/keyboard related and that in lieu of deleting a driver I can simply install the latest Logitech drivers?

Please understand that my Win 7 Ultimate 64 bit w/SP1 is installed on a new Intel X25M SSD so I am not real eager to wipe the SSD and do a reinstall of Win 7 w/out SP1 (as I have been advised elsewhere)

Thanks in advance for any suggestions you might have.
 

My Computer My Computer

At a glance

Win 7-64
OS
Win 7-64
I am assuming that the mouse freezes at startup and then works a short time after you reach the desktop.

An other possible cause is a program that runs at startup. Either the program is maxing out the system resources or two or more programs are conflicting and freezing the system until the conflict is resolved.

To test for this you can use MSCONFIG (type into the Start window), go to the Startup Tab, and uncheck the programs listed. You can do them one at a time, or do them all and re-check them one at a time to see if the mouse stops freezing, and where the mouse starts freezing again.
 

My Computer My Computer

At a glance

Windows 7 64 Bit Home Premium SP1i7-3820GSkill F3-14900CL9Q - 16GBEVGA GeForce GTX660 - Driver 352.86
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built - Jan 2013
OS
Windows 7 64 Bit Home Premium SP1
CPU
i7-3820
Motherboard
Asus P9X79-PRO - Bios 4608
Memory
GSkill F3-14900CL9Q - 16GB
Graphics Card(s)
EVGA GeForce GTX660 - Driver 352.86
Sound Card
On board Realtek ALC898
Monitor(s) Displays
Acer S271HL
Screen Resolution
1920 x 1080
Hard Drives
#1- Samsung 840 Pro Series
#2- Western Digital WD1002FAEX Sata3 Black
#3- Western Digital WD1002FAEX Sata3 Black
PSU
Corsair CMPSU-850TX-V2 - 850 watt (by Seasonic)
Case
Corsair Obsidian 550D
Cooling
Standard 3 120mm case fans, Cooler Master Hyper 212 EVO
Keyboard
MS KC-0405
Mouse
Intellimouse 5-button
Internet Speed
56 Mbits/Sec (on a good day)
Antivirus
Avast & Malwarebytes
Browser
Firefox
Other Info
Asus DVD - DRW-24B1ST 24X
What make and model of mouse is it? Win 7 installs the basic drivers automatically most of the time but sometimes there is software that needs to be downloaded to get the mouse to cooperate.

I find this sometimes happens with my Bluetooth mouse but usually only for a few seconds while things boot up.
 

My Computer My Computer

At a glance

Win 7 Ult SP1/Win 10 Pro (all x64)Intel® Core™ i7-975 Extreme O/C to 4.02 GHz, ...24GB Corsair Vengeance DDR3 SDRAM at 1600MHz ...1792 MB NVIDIA® GeForce® GTX 295 Dual Core
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Alienware® ALX X58
OS
Win 7 Ult SP1/Win 10 Pro (all x64)
CPU
Intel® Core™ i7-975 Extreme O/C to 4.02 GHz, 8MB Cache
Motherboard
Asus® P6T Deluxe V2 X58 LGA1366
Memory
24GB Corsair Vengeance DDR3 SDRAM at 1600MHz - 6 x 4096MB
Graphics Card(s)
1792 MB NVIDIA® GeForce® GTX 295 Dual Core
Sound Card
Onboard Soundmax® High-Definition 7.1 Performance Audio
Monitor(s) Displays
Samsung XL2370 LED backlit 23" W/S 2ms response time
Screen Resolution
1920 X 1080
Hard Drives
2 x 500gb SATA II
1 x 1TB SATA II
1 external eSATA LaCie 3TB
(Non-RAID)
PSU
Alienware® 1200 Watt Multi-GPU
Case
Alienware® P2 ALX Chassis with AlienIce™ 3.0 Video Cooling
Cooling
Alienware® High-Perf. Liquid Cooling + Acoustic Dampening
Keyboard
Microsoft® Wireless Entertainment 8000 + Logitech® G15 Wired
Mouse
Microsoft® Wireless Laser 8000 + Logitech® G9 Wired
Internet Speed
1Gb/s
Antivirus
McAfee LiveSafe
Browser
Firefox - latest
Other Info
Using non-RAID on purpose as I find RAID to be too temperamental.
Now set to AHCI
CPU Red Warning Light & Mouse Freeze - NO MORE!

First of all thank you so much for you quick responses and useful suggestions.

I am assuming that the mouse freezes at startup and then works a short time after you reach the desktop.

An other possible cause is a program that runs at startup. Either the program is maxing out the system resources or two or more programs are conflicting and freezing the system until the conflict is resolved.
There are no programs installed as yet, save for the ASUS Probe II and the INTEL SSD Toolbox - only 2 80 GB. SSD's and major tonnage of Western Digital conventional TB HD's.

Both the mouse freezes and the CPU red warning LED were intermittent, the perfect way to induce insanity. I did not document my steps and for that I apologize. It's just that I seemed to be the only one with such a unique problem.

I am exceedingly stubborn and do not give up until a problem is solved. Also, I have discovered that I could not solve many of these problems without knowledgeable and selfless people such as yourselves. :)
 

My Computer My Computer

At a glance

Win 7-64
OS
Win 7-64
What make and model of mouse?
 

My Computer My Computer

At a glance

Win 7 Ult SP1/Win 10 Pro (all x64)Intel® Core™ i7-975 Extreme O/C to 4.02 GHz, ...24GB Corsair Vengeance DDR3 SDRAM at 1600MHz ...1792 MB NVIDIA® GeForce® GTX 295 Dual Core
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Alienware® ALX X58
OS
Win 7 Ult SP1/Win 10 Pro (all x64)
CPU
Intel® Core™ i7-975 Extreme O/C to 4.02 GHz, 8MB Cache
Motherboard
Asus® P6T Deluxe V2 X58 LGA1366
Memory
24GB Corsair Vengeance DDR3 SDRAM at 1600MHz - 6 x 4096MB
Graphics Card(s)
1792 MB NVIDIA® GeForce® GTX 295 Dual Core
Sound Card
Onboard Soundmax® High-Definition 7.1 Performance Audio
Monitor(s) Displays
Samsung XL2370 LED backlit 23" W/S 2ms response time
Screen Resolution
1920 X 1080
Hard Drives
2 x 500gb SATA II
1 x 1TB SATA II
1 external eSATA LaCie 3TB
(Non-RAID)
PSU
Alienware® 1200 Watt Multi-GPU
Case
Alienware® P2 ALX Chassis with AlienIce™ 3.0 Video Cooling
Cooling
Alienware® High-Perf. Liquid Cooling + Acoustic Dampening
Keyboard
Microsoft® Wireless Entertainment 8000 + Logitech® G15 Wired
Mouse
Microsoft® Wireless Laser 8000 + Logitech® G9 Wired
Internet Speed
1Gb/s
Antivirus
McAfee LiveSafe
Browser
Firefox - latest
Other Info
Using non-RAID on purpose as I find RAID to be too temperamental.
Now set to AHCI
Oh. Intermittent. Yes, very frustrating.

To try and isolate the issue try running in Safe Mode. If no issues there then you can know it is a driver or process or service that causes it.

You could then use MSCONFIG to try different modes on startup. On the General Tab you could run a Diagnostic Startup. On the Boot Tab you could try a Safe Boot.
 

My Computer My Computer

At a glance

Windows 7 64 Bit Home Premium SP1i7-3820GSkill F3-14900CL9Q - 16GBEVGA GeForce GTX660 - Driver 352.86
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built - Jan 2013
OS
Windows 7 64 Bit Home Premium SP1
CPU
i7-3820
Motherboard
Asus P9X79-PRO - Bios 4608
Memory
GSkill F3-14900CL9Q - 16GB
Graphics Card(s)
EVGA GeForce GTX660 - Driver 352.86
Sound Card
On board Realtek ALC898
Monitor(s) Displays
Acer S271HL
Screen Resolution
1920 x 1080
Hard Drives
#1- Samsung 840 Pro Series
#2- Western Digital WD1002FAEX Sata3 Black
#3- Western Digital WD1002FAEX Sata3 Black
PSU
Corsair CMPSU-850TX-V2 - 850 watt (by Seasonic)
Case
Corsair Obsidian 550D
Cooling
Standard 3 120mm case fans, Cooler Master Hyper 212 EVO
Keyboard
MS KC-0405
Mouse
Intellimouse 5-button
Internet Speed
56 Mbits/Sec (on a good day)
Antivirus
Avast & Malwarebytes
Browser
Firefox
Other Info
Asus DVD - DRW-24B1ST 24X
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