Solved Win 7 start-op woes

[klauskunkel]

It boots as far as the Windows start-up animation, and then it hangs, no disk activity, just a solid black screen, or pale orange, turquoise or any number of other pastels I have experienced so far. Mind you, sometimes it actually boots to the desktop, it's a 50/50 chance. Yay!
But the threshold is always right after the animation, that's when the trepidation starts: will it go into windows? will it actually start? do I have to go again thru a half hour of repairs, diagnostics, scans and what have you, that solve exactly nothing?
Check disk - done it (more than once) no problems. Sfc /scannow - done it (more than once) no problems. Virus scans with MSSecurity Essentials, Malwarebytes, HerdProtect, Rootkit Scanner - done it (more that once) no problems.
Now comes the fun stuff:
Since the start-up hangs, my only option is to restart manually with the restart button. Then, because it failed to boot previously, start-up repair comes on automatically, and as it goes thru its diagnostics it tells me that there is something wrong, but it doesn't know what and it can't repair it and would I like to tell Microsoft about it? Sure, lets tell 'em, as if they care... Then the PC restarts, and this time it boots all the way to the desktop - that means start-up repair did do something to nudge the system into compliance, although unwittingly. Now, let's have a look at the Event Viewer, which tells me that the system was "not cleanly shut down" and that this "unclean shut down was unexpected", which is not quite true because my finger did the shutting down, so I did expect the shut-down, but it must have been a surprise for the machine... Nothing else in Event Viewer.
I have tried startup repair, system repair disk, system repair from Windows installation disk, and Windows will always boot up after running any of these..., until it hangs again the next morning. Blech!
Been experimenting a bit with this situation and it seems that when the system hangs again after another failed startup and I am prompted for system repair, I don't have to go thru with the repair, just initialize the repair program and then choose to start normally: and behold, Windows starts! That means whatever is wrong with it is being fixed simply by starting the repair program and then choosing to restart normally from within that program before actually doing any repair. Is that weird, or what??

other issues: USB keyboard not recognized during boot (though USB legacy devices enabled in BIOS), have to use PS/2 keyboard. Some times during startup repair USB mouse has no cursor - makes navigating menus challenging/impossible. Sometimes PC does not wake from sleep, have to reboot without "cleanly shutting down" - and then the whole above described scenario repeats.

Windows is installed on SSD.

help, please

 

[Ranger4]

The mostly cause could be a failing PSU (power supply unit). These can give some very troublesome symptoms & are hard to diagnose, so the easiest way is to fit a new PSU.

Have you checked the RAM. Power down & disconnect power, then remove each RAM stick & clean the contacts & also clean the RAM contacts on the motherboard. If that doesn't help, try running on one RAM stick only, interchanging them to see if one might be faulty.

Overheating can also be a problem & cause unexpected shut downs.

 

[klauskunkel]

Appreciate reply!
the PSU is less than 3 months old. Ram (16 GB) is also working (mem test). CPUs are averaging 40 C, max at 50 C. Disks are at 40 C, max at 47 C. Graphics a cool 40 C, max at 60 C. MB at 28 C to 38 C. Fans are spinning.

I like to add that other than the start-up issue the system is rock-solid, every day from 8am to midnite without a hiccup...

 

[Megahertz07]

Lets do the basic test.
Boot from the Win 7 installation disk, go to repair and launch a CMD window
Do a disk check. Type:
chkdsk c: /f

If no bad blocks or bad clusters found, do a system file check. Type:
sfc /scannow

Report

 

[klauskunkel]

Thank you, Megahertz07.
First I tried to use my Win 7 Enterprise installation disk to repair, this is the message I received:
This version of System Recovery Options is not compatible with the version of Windows you are trying to repair. Try using a recovery disk that is compatible with this version of Windows.

I had made a Recovery Disk some 4 months ago, so I used that and it identified my system
Operating System: Windows 7 Enterprise (correct)
Partition size:238474 MB (correct)
Location: (E): System Disk (not correct, Windows is on C Drive)
anyway, I run chkdsk c: /f with no problems to report
and sfc /scannow, also no violations

(I got lucky this time and my mouse cursor did show up)

 

[Layback Bear]

Where did you get your Windows 7 Enterprise disk?
Lets start with the basic.

Your system specs.

Computer type PC/Desktop
System Manufacturer/Model Number custom build
OS Windows 7 Enterprise x64
CPU Intel Core i5-4670K @ 3.4GHz Haswell
Motherboard Gigabyte Z87-HD3

Could you complete this tutorial by Brink?

Windows Genuine and Activation Issue Posting Instructions - Windows 7 Help Forums

Jack

 

[klauskunkel]

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-*****-*****-B6YQQ
Windows Product Key Hash: IGMKGt27TDB9jfoTegJINgz938s=
Windows Product ID: 55041-007-1863287-86808
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.1.7601.2.00010100.1.0.004
ID: {7975F9BE-4C36-4A23-8387-EC4CF564331B}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Enterprise
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.170913-0600
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{7975F9BE-4C36-4A23-8387-EC4CF564331B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.004</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>55041-007-1863287-86808</PID><PIDType>6</PIDType><SID>S-1-5-21-3267756087-659874143-2264002343</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>Z87-HD3</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>F8</Version><SMBIOSVersion major="2" minor="7"/><Date>20140812000000.000000+000</Date></BIOS><HWID>E3DB3C07018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>SE Asia Standard Time(GMT+07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Enterprise edition
Description: Windows Operating System - Windows(R) 7, VOLUME_MAK channel
Activation ID: 9abf5984-9c16-46f2-ad1e-7fe15931a8dd
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 55041-00172-007-186328-03-1033-7600.0000-2342013
Installation ID: 017976656803159145713053026933709735577881945034198594
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: B6YQQ
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 12/7/2017 9:54:24 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 9:7:2017 17:40
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAEAAgABAAIAAQACAAAAAQABAAEAHKKYEmR8whvo9kjCxN4m8BqAsFoQtxC8yPY=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			ALASKA		A M I
  FACP			ALASKA		A M I
  HPET			ALASKA		A M I
  MCFG			ALASKA		A M I
  FPDT			ALASKA		A M I
  SSDT			PmRef		Cpu0Ist
  SSDT			PmRef		Cpu0Ist
  SSDT			PmRef		Cpu0Ist
  SSDT			PmRef		Cpu0Ist

 

[townsbg]

I would try a clean boot. Troubleshoot Application Conflicts by Performing a Clean Startup - Windows 7 Help Forums I would also check the capacitors Identifying bad capacitors on motherboards and adapter cards - YouTube

Did you do as suggested and take the ram sticks out and clean them? How many times did you run memtest?

 

[Layback Bear]

Because of this I do have some questions.

Windows License Type: Volume MAK

MAK licenseing needs this.

Starting with Windows Vista, Microsoft replaced VLKs with Multiple Activation Keys ([B]MAK[/B]) and Key Management Server (KMS) keys. Hosts activated via a KMS have to report back to that key server once every 180 days.

**Where and how did you get your Windows 7 Enterprise??**

This should also help.

Understanding MAK Activation

Their is a good chance your system is not activated properly.

Jack

 

[klauskunkel]

**Where and how did you get your Windows 7 Enterprise??**


The IT guy of the company I worked for installed it on my home pc, and left the disk with me. That was quite a few years ago. I am long retired now.

 

[Layback Bear]

Well that make your Windows Enterprise counterfeit.

Going by my memory.

Enterprise is not to be sold or given away by anybody except Microsoft.

You need a legal copy of Windows 7 and matching COA key.
Then do a Clean Install of Windows 7.

Jack

 

[klauskunkel]

Well that make your Windows Enterprise counterfeit.

Going by my memory.

Enterprise is not to be sold or given away by anybody except Microsoft.

You need a legal copy of Windows 7 and matching COA key.
Then do a Clean Install of Windows 7.

Jack

Oh my!
In that case, maybe I just get Windows 10 already?!