win7 netbook bsod help please

[whiterose]

Novice here but will try and explain my problem the best i can and hope for some help!
Im on a samsung nc10 netbook that come with xp. I have installed windows 7 a few weeks ago, installed all drivers and updated the firmware to the win 7 ones on the samsung website. I have been relativey happy with it except it runs slow compared to xp when i expected it to be faster.

well yesterday out of the blue, the laptop crashed. it wouldnt do anything so i had to turn the power off. when i turned it back on i was just met by a black screen. turned it off and left it for half hour and then turned it back on. It booted up with the option for safe mode etc. thought i would run it in safe mode and then run virus checker. Did that but after a minute the laptop bluescreened and then rebooted.
I left it to my other half last night who opened it up as he reckons it might have over heated due to dust etc. He says other than a bit of dust and a lot of CPU paste everything looked fine.

Today, The laptop stays on when it nots doing anything but as soon as you start loading programs etc. after a few minutes it bluescreens. Ive managed to write one message down but the screen doesnt stay on very long before re-booting. DRIVER_IRQL_NOT_LESS_OR_EQUAL. It doesnt make any sense to me other than the driver bit so im assuming the problem might be down to a driver? Cant understand how as its been working for weeks.

Any ideas? if not i will just try re-instlling win7 again and see what happens.
p.s. is there any way of formatting the laptop as win7 doesnt do it?

 

[torrentg]

Hi. Here's how to post a crash dump. We can have a look.

 

[whiterose]

yes was just reading the how to guide! only problem is everytime i try and do anything on it now, it lasts for all of a minute and then bluescreens. im currently on the other halfs comp so gotta figure out a way to do it lol

 

[torrentg]

You can boot to safe mode + networking to do what you have to.

 

[whiterose]

just crashed again, had to turn it off n turn it back on but im just met with a black screen and only the power light is on the laptop. no other lights are on.

 

[whiterose]

BAD_POOL_ERROR just got this bluescreen when tried to boot with safe mode and networking.

 

[whiterose]

I cant get it to boot back up at all now. im gonna have to leave it for a while and see it if it works later.

 

[torrentg]

That tells you that the networking driver is the likely cause. Try to get the latest driver (from motherboard manufacturer) onto USB key, floppy or burn to CD or DVD. Install it in safe mode (no networking) using the device manager. Then boot to normal mode and try out your luck.

 

[whiterose]

will try that then thankyou. Forgive me but blonde question coming up.... How do i find out what motherboard is in it?

 

[torrentg]

You can use CPU-Z for that. You could also put it on USB key and then run it from safe mode. Then visit Samsung's website.

 

[whiterose]

Laptop now wont let me do anything. It will not boot up at all in any mode and either blue screens, black screens or does nothing.

How can i format it? ive put win7 on a pen, changed it boot from that first but it says no bootable partition in table.

 

[torrentg]

The USB key was made incorrectly.

You can follow this.

Then when going to install, you can format while installing. When it comes up to the hard drive options, click advanced to get to the formatting part.

 

[whiterose]

Just done the iso thing and now writing it to the pen. lets see how i get on with this one lol. Thankyou

 

[whiterose]

ok, so i think ive got a big problem. booted from the pen drive, got to the very first screen which was to select language and BLUE SCREENED! except this one is still on and says:

A problem has been detected etc...

IRQL_NOT_LESS_OR_EQUAL.

If this is the first time........
etc etc........

Technical info:
*** STOP: 0x0000000A (0x982ECB40, 0x00000002, 0x00000001, 0x8ACE49B2)

Mean anything? Dont know what to do now.

 

[torrentg]

It's probably because something in the bios is set incorrectly. Probably related to RAM.

If there's a setting for Plug and Play OS, set it to yes.

After, if that doesn't help, run Memtest86+ overnight to test the RAM modules for defects.

 

[whiterose]

just running the windows memory diagnostic tool, status says that hardware problems were detected, to identify and repair these problems you will need to contact the computer manufacturer. might know more when it finishes and reboots.

i bought this second hand a month or so ago however the laptop only dates to april 09 which was when it was bought. would i be able to return it to anywhere if its a hardware failure? I would have thought it should be covered by a manufacture guarantee or something?

 

[whiterose]

Thankyou again for the help!
Just wanted to let you know that i run the windows memory diagnostics tool (dont know how and probably couldnt do it again as i stumbled across it somewhere?) Anyway it said there was a hardware problem.

I checked on the samsung website and it said the netbooks have 12 months warranty and i know this one wasnt made untill april 2009 so should still be under warranty even though i bought it second hand. I found the customer services number for samsung (0)1932 454358, gave them a call and they are coming to collect it tuesday for repairs. I dont rightly know what im doing and ive been messing with it all day along with cooking the dinner and my patience has worn very thin with it. Lets see what they come up with!

Again thankyou!!!