Win7 Pro freeze

[sdbison]

Here is my story. I first tried to fresh install it on a second Hitachi 1TB hard drive (Vista is another 320GB seagate). The install crashed everytime when expanding install files at 50%. Tried twice, all the same. I then suspected the Hitachi hard drive had problem. I then unplugged it and installed the win 7 on D drive on the 320GB hard drive. This time it installed successfully. I then plugged the 1 TB harddrive back in. The second day, while I was moving files around, the system froze. I couldnot move mouse, the keyboard stopped working. I had to reboot it. Checked the system log, there was nothing. The only error was unexpected shutdown which I had to. I unplugged the 1 TB harddrive again. The system still froze for no reason. I had blue screen twice also which said I need to disable memory caching in bios, reinstall hardware drivers or uninstall newly installed software. I did not change anything in bios lately and the configuration worked fine with Vista for 2 years. Win7 installed drivers during initial installation. Software I installed were office2007, 7zip, HP printer driver, etc. None of these software looks suspicious. Now I really do not know what’s wrong. I knew the Hitachi hard drive was a junk and it caused some problems, but now the system freeze even without it.

 

[zigzag3143]

Here is my story. I first tried to fresh install it on a second Hitachi 1TB hard drive (Vista is another 320GB seagate). The install crashed everytime when expanding install files at 50%. Tried twice, all the same. I then suspected the Hitachi hard drive had problem. I then unplugged it and installed the win 7 on D drive on the 320GB hard drive. This time it installed successfully. I then plugged the 1 TB harddrive back in. The second day, while I was moving files around, the system froze. I couldnot move mouse, the keyboard stopped working. I had to reboot it. Checked the system log, there was nothing. The only error was unexpected shutdown which I had to. I unplugged the 1 TB harddrive again. The system still froze for no reason. I had blue screen twice also which said I need to disable memory caching in bios, reinstall hardware drivers or uninstall newly installed software. I did not change anything in bios lately and the configuration worked fine with Vista for 2 years. Win7 installed drivers during initial installation. Software I installed were office2007, 7zip, HP printer driver, etc. None of these software looks suspicious. Now I really do not know what’s wrong. I knew the Hitachi hard drive was a junk and it caused some problems, but now the system freeze even without it.

Any chance you can go into c:\windows\minidump, zip the dump file (*.dmp) and upload it to us here so we can debug it?hanks



If it isnt in minidump you can search for *.dmp

thanks

Ken

 

[sdbison]

Here it is. But I do not know this file is created when i had blue screen or when the computer froze. I think it might be created when I had the blue screen.

 

[vram]

Is your BIOS set to AHCI mode by chance?

 

[sdbison]

Is your BIOS set to AHCI mode by chance?

...I do not know. I overclocked cpu before, but now I set everything with factory default.

 

[vram]

Would you be able to look in your BIOS and see? Some people are speculating this mess is caused by AHCI being enabled.

 

[sdbison]

I do not see AHCI anywhere. Where is it normally? I am using AMD processor. Does AHCI work with AMD processor? I do not have any problem in Vista. Win7 should be better than Vista......

 

[vram]

In my BIOS, its listed under "IDE Configuration". Do you know if you have an Nvidia based chipset on your motherboard?

 

[sdbison]

In my BIOS, its listed under "IDE Configuration". Do you know if you have an Nvidia based chipset on your motherboard?

Checked again, did not see it. It is a Nvidia based chipset.

 

[sdbison]

Last two days, I left it downloading something overnight or moving some hundred GB data from one drive to another during daytime, it did not freeze. It froze when I was doing something, like dragging a desktop icon to another place, open a folder or moving the cursor.

 

[sdbison]

I had blue screen four times last night. I thought those were caused by the driver of the abit wireless PCI card. I installed the driver from Abit website last night, then I started to get blue screen on startup. I had to go into the safe mode to uninstall the driver and reinstall the old one. Then Windows can not find the wireless card?! I had to boot to Vista to acess internet.

 

[sdbison]

Any help?

 

[vram]

There is a workaround posted here:

USB Problem x64 Windows 7

Looks like a patch is coming at some point.

 

[sdbison]

There is a workaround posted here:

USB Problem x64 Windows 7

Looks like a patch is coming at some point.

I do not have any problems with my usb port and my system is 32 bit.

 

[chewiuk]

you dont have a wireless card installed by any chance? cos i had a netgear wg311v3 and i kept freezing till i took it out

 

[sdbison]

you dont have a wireless card installed by any chance? cos i had a netgear wg311v3 and i kept freezing till i took it out

Yes, I have one. It is a PCI-E card. I will take it out and try. Looks like I need to order a long ethernet cable.

 

[sdbison]

you dont have a wireless card installed by any chance? cos i had a netgear wg311v3 and i kept freezing till i took it out

Yes, I have one. It is a PCI-E card. I will take it out and try. Looks like I need to order a long ethernet cable.

Just uninstalled wireless card. Then the system froze 10 minutes later after startup.

 

[sdbison]

It froze last night again after left alone for 10 minutes. I updated the NForce driver and it didnot help. Really frustrated.

 

[H2SO4]

It froze last night again after left alone for 10 minutes. I updated the NForce driver and it didnot help. Really frustrated.

I don't like your chances of all this NOT being caused by hardware problems.

The machine has at least one ReadyBoost device - can you remove it, at least temporarily? Two of the crashes occurred while working with that device.

The first minidump (the one you zipped up by itself), is strongly suggestive of disk problems. Did you have the Hitachi drive plugged in at that time? (Thu Oct 29 13:00:33.288 2009 (GMT+11))

One of the minidumps points at potentially unreliable RAM. Is the machine over-clocked? Is it adequately cooled? DId you run RAM diagnostics on it recently?

 

[sdbison]

It froze last night again after left alone for 10 minutes. I updated the NForce driver and it didnot help. Really frustrated.

I don't like your chances of all this NOT being caused by hardware problems.

The machine has at least one ReadyBoost device - can you remove it, at least temporarily? Two of the crashes occurred while working with that device.

The first minidump (the one you zipped up by itself), is strongly suggestive of disk problems. Did you have the Hitachi drive plugged in at that time? (Thu Oct 29 13:00:33.288 2009 (GMT+11))

One of the minidumps points at potentially unreliable RAM. Is the machine over-clocked? Is it adequately cooled? DId you run RAM diagnostics on it recently?

Thanks for your advise. I have removed Hitachi harddrive as I knew it caused part of the problem. I will check my RAM tonight. I am using Vista now on the same desktop and has not had any problems for 2 years. Why Win7 would fail so many times with the same hardware? Many people call it Vista2.0, I guess they are wrong......:sarc: