Win7 sp1 x32 - Update error 0x80073712

[dmitr]

Hello.

I have a problem with update KB2891804 - error code 0x80073712. In checksur.log there are too many errors. ? will be able to help in a similar way? thanks in advance.

 

[NoelDP]

Shouldn't be too much of a problem - here's the list of errors...

Unavailable repair files:
 winsxs\manifests\x86_microsoft-windows-msieftp_31bf3856ad364e35_6.1.7601.18300_none_1862e28bac1f4f05.manifest
 winsxs\manifests\x86_microsoft-windows-msieftp_31bf3856ad364e35_6.1.7601.22496_none_189131c6c5808252.manifest
 servicing\packages\Package_1_for_KB2891804~31bf3856ad364e35~x86~~6.1.1.1.mum
 servicing\packages\Package_1_for_KB2891804~31bf3856ad364e35~x86~~6.1.1.1.mum
 servicing\packages\Package_for_KB2891804_SP1~31bf3856ad364e35~x86~~6.1.1.1.mum
 servicing\packages\Package_for_KB2891804_SP1~31bf3856ad364e35~x86~~6.1.1.1.mum
 servicing\packages\Package_for_KB2891804~31bf3856ad364e35~x86~~6.1.1.1.mum
 servicing\packages\Package_for_KB2891804~31bf3856ad364e35~x86~~6.1.1.1.mum
 servicing\packages\Package_1_for_KB2891804~31bf3856ad364e35~x86~~6.1.1.1.cat
 servicing\packages\Package_1_for_KB2891804~31bf3856ad364e35~x86~~6.1.1.1.cat
 servicing\packages\Package_for_KB2891804_SP1~31bf3856ad364e35~x86~~6.1.1.1.cat
 servicing\packages\Package_for_KB2891804_SP1~31bf3856ad364e35~x86~~6.1.1.1.cat
 servicing\packages\Package_for_KB2891804~31bf3856ad364e35~x86~~6.1.1.1.cat
 servicing\packages\Package_for_KB2891804~31bf3856ad364e35~x86~~6.1.1.1.cat

I'll post a fix protocol later.

 

[NoelDP]

I've uploaded a file - dmraa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder dmraa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.

 

[dmitr]

Thanks! it worked.