window 7 firewall error code 0x80070424

[cambodany]

my computer is window7 ultimate 32 bit. Recently, I just got error code of firewall. I could not change firewall at all. the code error is like this.

error code 0x80070424 when I try to change it in Window Normal Start.
error code 0x6D9 when I try to change it in Safe Mode.

here are the pictures.

 

[cluberti]

The error from the MMC means that there's no RPC endpoint available for it to talk to, and the error from the security center is "ERROR_SERVICE_DOES_NOT_EXIST". So, do you know when this first started happening? Is anything else happening on the system or in the event logs that might indicate a larger problem?

 

[cambodany]

thanks for your response. This happened when I try to install one software which I downloaded from internet without scan. that time there are viruses effected to computer but I have Essential to clean them. since that time I never uninstall antivirus until now. this is my first problem of using window7 ultimate 32 bit and there is only one too. my computer starting window well but I need FireWall working back to making safe.

Please help me to solve it step by step because my knowledge of computer science is little.

Best to you.

Thanks

 

[cluberti]

You might need to do a "repair" installation to repair the damage done by the viruses, although it's hard to say without knowing exactly what happened.

http://www.sevenforums.com/tutorials/3413-repair-install.html

 

[Corrine]

Hi, cambodany. Welcome to Seven Forums.http://www.sevenforums.com/member.php?u=188297

I suspect that the source of the problem is that your computer is still infected. Please go here to run an on-line scan from ESET.

• Note: It is easiest if you use Internet explorer for this scan. (If you use an alternate browser, it will be necessary to download the ESET Smart Installer)
• Turn off the real time scanner of any existing antivirus program while performing the online scan
• Tick the box next to YES, I accept the Terms of Use.
• Click Start
• When asked, allow the ActiveX control to install
• Click Start
• Make sure that the option Remove found threats and the Scan Archives options are ticked.
• Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
• Click Scan
• Wait for the scan to finish
• Use notepad to open the logfile located at C:\Program Files\Eset\Eset Online Scanner\log.txt

You may also want to try this Microsoft Fixit: Diagnose and fix Windows Firewall service problems automatically.

 

[danielxboy]

i have this problem to my antivirus is good but my firewall is off.....please help me
~windows 7 ultimate 64 bit~

 

[shawn77]

Check this topic

Windows Firewall damaged by 'Windows 7 antivirus 2012'

Worked for me