Window 7 Ultimate won't update

[keithallenlaw]

I had the net turned off for a year and had it turned 3 months ago.
I just noticed after 3 months of use that my W7 wasn't updating.
When I try to update I get a Windows Update box that states:

"Windows Update cannot currently check for updated, because
the service is not running. You may need to restart your computer."

Restart does nothing. Tried it in safe mode, and I also tried the
"system readiness update", and nothing. Same error.

Any ideas anyone? Thanks for reading this. -keith

BTW...my browser is MFF.

 

[tom982]

Hi Keith,

Command Prompt

1. Click on the Start
   
   button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator
3. When command prompt opens, copy and paste the following commands into it, press enter after each
   
   NET START WUAUSERV
   NET START BFE
   NET START BITS
   NET START TRUSTEDINSTALLER
   
   
4. Copy the results of this and paste it into your next post.

Could you also attach your CheckSUR log please:

C:\Windows\Logs\CBS\CheckSUR.persist.log

Tom

 

[keithallenlaw]

Thanks Tom!

check.PNG photo - keithallenlaw photos at pbase.com
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 16.0
2012-11-06 16:55

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 16.0
2012-11-06 17:06

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 464
No errors detected


=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 16.0
2012-11-06 17:26

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 16.0
2012-11-06 17:36

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 450
No errors detected

 

[NoelDP]

Try this....


Open Windows Update
Click on Change Settings
Select 'Never Update...'
Click OK
exit Windows Update
Now open Windows update again
Click on Change Settings
Select 'Update automatically'
Click OK
exit Windows Update
Open Windows Update, and do a manual Check for Updates.

 

[Kaktussoft]

Try this http://www.sevenforums.com/tutorials/91738-windows-update-reset.html

 

[keithallenlaw]

This worked. Thank you so so much!

Try this....


Open Windows Update
Click on Change Settings
Select 'Never Update...'
Click OK
exit Windows Update
Now open Windows update again
Click on Change Settings
Select 'Update automatically'
Click OK
exit Windows Update
Open Windows Update, and do a manual Check for Updates.

 

[keithallenlaw]

Do I still need this since the fix from NoelDP worked? Thanks.

Try this http://www.sevenforums.com/tutorials/91738-windows-update-reset.html

 

[NoelDP]

Definitely NOT!
- unless things break down again.