Hi all
Maybe you will be able to help me as I've just spend an hour waiting to speak to someone from Microsoft tech dept. and they didn't helped me at all.
I had win7 box ver installed on my PC, I got notification from win update that W10 is ready for me, so I dl it, but I thought to myself that in case something goes wrong I should burn myself DVD from this W10 image. I did it, I downloaded decryption software from MS website, ISO burning tool also from them and I burn DVD from W10.
Funny enough, during the install of W10 something did go wrong and I had to reinstall it from my DVD but this time I’ve chosen to do fresh installation as I've read that MS will permit existing W7 users to do clean install - http://*******/1f1EeXW . At this point W10 asked me for CD key(which I don't have, I only have CD key to my box ver of W7) so I put down the CD key that I had with my box ver of W7 but W10 displayed massage that there is something wrong with the key.
When I called MS the guy told me that as this is the fresh install and not upgrade I will have to pay for a new W10
So what about this MS announcement that they will permit existing W7 users to perform fresh install??
Is there any way I can use the key from W7 which I paid for here?
Is MS contradicting them self on this?
I had win7 box ver installed on my PC, I got notification from win update that W10 is ready for me, so I dl it, but I thought to myself that in case something goes wrong I should burn myself DVD from this W10 image. I did it, I downloaded decryption software from MS website, ISO burning tool also from them and I burn DVD from W10.
Funny enough, during the install of W10 something did go wrong and I had to reinstall it from my DVD but this time I’ve chosen to do fresh installation as I've read that MS will permit existing W7 users to do clean install - http://*******/1f1EeXW . At this point W10 asked me for CD key(which I don't have, I only have CD key to my box ver of W7) so I put down the CD key that I had with my box ver of W7 but W10 displayed massage that there is something wrong with the key.
When I called MS the guy told me that as this is the fresh install and not upgrade I will have to pay for a new W10
So what about this MS announcement that they will permit existing W7 users to perform fresh install??
Is there any way I can use the key from W7 which I paid for here?
Is MS contradicting them self on this?
My Computer
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- Dell XPS M1530
- OS
- Windows 7 Professional 64bit
- CPU
- Core2Duo T8100
- Motherboard
- Dell
- Memory
- 3GB DDR2
- Graphics Card(s)
- GForce 8600M GT
- Monitor(s) Displays
- LG W2361
- Screen Resolution
- 1920x1080