Windows 7 64 bit slow motion graphics

Nonsensei436

New member
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The problem: A few weeks ago I began to notice that upon booting up my computer the animation that opens and closes windows on my desktop was being displayed in extreme slow motion. Slow enough that I could clearly see every frame of animation. In addition, I was pretty surprised to see that any game I played would similarly run in slow motion. My frame rate was excellent, but everything on the screen would be going no faster than 10% of its normal speed.

For a while rebooting once fixed the problem. Then I had to reboot twice, then three times in order to fix the issue. Finally, this morning, no amount of rebooting will resolve the issue.

Things I have already tried:
1) Turning it off, then on again.
2) Completely removing the catalyst control center and drivers and reinstalling the latest version
3) A file integrity scan using CMD.exe
4) A checkdisk scan
5) A furmark GPU stress test which confirms my graphics card is likely not damaged or failing
6) A rollback to a previous configuration - this did nothing and was an enormous pain.
7) Ran a registry cleaning tool.
8) Ran a disk defrag
9) Disabled aero, which only masks the underlying problem (as long as you don't try to play a game)

I am now at the point where I am faced with a complete reinstall, which I not only absolutely do not want to do but which I am also not certain will work given the number of software related solutions that have failed to correct the issue (what ever it is).

If anyone has any knowledge of what this problem is and how to solve it I would be grateful. I have included my DxDiag in this post.

Thanks.
 

Attachments

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
WIndows 7 64 bit
CPU
Intel Core i7 920 @ 2.67 Ghz
Memory
12 GB
Graphics Card(s)
ATI Radeon 5870
Hard Drives
1x600GB
Antivirus
Avast
Browser
Firefox
Consider the following...

Anything done to the system shortly before this started happening? (ANY new apps/updates or games?)

Did this ever system ever get overclocked to your knowledge in any way shape or form?

Anyone been into the BIOS and make ANY changes there, before this began happening?

Done a full virus/trojan/malware scan lately?

Suffer from brownouts, blackouts, or voltage fluctuation in your area, at all?

You get NO BSODs and no instant system shutdowns or reboots, random or otherwise?

That sounds way too much like a driver issue, you have reinstalled the latest chipset driver for your motherboard and Direct-X, also?

I'd try another Catalyst version then the current, after a full uninstall of course. [guru3d.com has tons of choice and reliable site, been using for years] You have run the tools to be sure you have a clean uninstall? I use Trexxy.com's Driver Fusion for this now.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built Custom
OS
Windows 7 Ultimate Retail Box (64-bit installed) + Service Pack 1
CPU
AMD FX-8350 CPU v1.15 (or 1.0F) BIOS was required!
Motherboard
MSI 890FXA-GD70
Memory
8G CAS-7 G-Skill DDR3 @1333 (2 fours) [mobo nonOC max rec'd]
Graphics Card(s)
Radeon HD 7950 [3 gigs of GDDR5] MSI Twin Frozr model
Sound Card
Realtek High Definition Audio (onboard mobo, ALC-889 chip)
Monitor(s) Displays
2 WS LED Monitors: One LG One Viewsonic
Screen Resolution
1920 by 1080
Hard Drives
SSD for OS: Samsung 840 Pro
SSD for VM and utilities: Adata SX900
7200 RPM SATA HDs for the rest: Hitachi and Seagate
PSU
Corsair TX850 - 850W max, in service since August 2010.
Case
Thermaltake Armor A90
Cooling
Thermaltake Spin Q CPU Cooler, in service since August 2010
Keyboard
Logitech G11
Mouse
Logitech M310 Wireless
Internet Speed
100 Megabit broadband supposedly upgraded from 50 (Cable)
Antivirus
Bitdefender Internet Security 2014 suite
Browser
Pale Moon 64-bit main, also IceDragon, Opera, and Maxthon.
Other Info
CompTIA A+ certified (220-800 series) in July 2013.

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Pandora (computer name)
OS
Windows 7 x64 / Windows Server 2008 / Linux (Redhat & Deb distros) / OS X / More
CPU
AMD FX 8150 Eight-Core Processor 4.23 Ghz OC
Motherboard
ASUS SaberTooth 990FX
Memory
G.SKILL Ripjaws X Series 32GB (4 x 8GB) DDR3 SDRAM 1333
Graphics Card(s)
2X Radeon HD 4870 CrossFire X
Sound Card
Onboard and loving it
Monitor(s) Displays
2x HP w2480 Wide LCD
Screen Resolution
1920x1200 each
Hard Drives
RAID (6x0 Seagate Barracuda 7200 rpm 32 MB cache 500Gb SATA)
PSU
Antec 850 Watt
Case
Antec 900
Cooling
Lots of fans
Keyboard
Logitech
Mouse
Rat 9
Internet Speed
40 Mbps Down 5 Mbps Up
Antivirus
AVG
Browser
Chrome, Firefox, IE
Other Info
My main desktop
He's running a i7-920 triple channeled rig, I wouldn't qualify that as slow.

I would look at Task Manager and see if anything unknown is using the CPU in spikes.

Add to that GPU-Z from cpuid.com and have it log GPU usage over a day and then check the log.
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built Custom
OS
Windows 7 Ultimate Retail Box (64-bit installed) + Service Pack 1
CPU
AMD FX-8350 CPU v1.15 (or 1.0F) BIOS was required!
Motherboard
MSI 890FXA-GD70
Memory
8G CAS-7 G-Skill DDR3 @1333 (2 fours) [mobo nonOC max rec'd]
Graphics Card(s)
Radeon HD 7950 [3 gigs of GDDR5] MSI Twin Frozr model
Sound Card
Realtek High Definition Audio (onboard mobo, ALC-889 chip)
Monitor(s) Displays
2 WS LED Monitors: One LG One Viewsonic
Screen Resolution
1920 by 1080
Hard Drives
SSD for OS: Samsung 840 Pro
SSD for VM and utilities: Adata SX900
7200 RPM SATA HDs for the rest: Hitachi and Seagate
PSU
Corsair TX850 - 850W max, in service since August 2010.
Case
Thermaltake Armor A90
Cooling
Thermaltake Spin Q CPU Cooler, in service since August 2010
Keyboard
Logitech G11
Mouse
Logitech M310 Wireless
Internet Speed
100 Megabit broadband supposedly upgraded from 50 (Cable)
Antivirus
Bitdefender Internet Security 2014 suite
Browser
Pale Moon 64-bit main, also IceDragon, Opera, and Maxthon.
Other Info
CompTIA A+ certified (220-800 series) in July 2013.
It doesn't hurt to run it either.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Pandora (computer name)
OS
Windows 7 x64 / Windows Server 2008 / Linux (Redhat & Deb distros) / OS X / More
CPU
AMD FX 8150 Eight-Core Processor 4.23 Ghz OC
Motherboard
ASUS SaberTooth 990FX
Memory
G.SKILL Ripjaws X Series 32GB (4 x 8GB) DDR3 SDRAM 1333
Graphics Card(s)
2X Radeon HD 4870 CrossFire X
Sound Card
Onboard and loving it
Monitor(s) Displays
2x HP w2480 Wide LCD
Screen Resolution
1920x1200 each
Hard Drives
RAID (6x0 Seagate Barracuda 7200 rpm 32 MB cache 500Gb SATA)
PSU
Antec 850 Watt
Case
Antec 900
Cooling
Lots of fans
Keyboard
Logitech
Mouse
Rat 9
Internet Speed
40 Mbps Down 5 Mbps Up
Antivirus
AVG
Browser
Chrome, Firefox, IE
Other Info
My main desktop
I'd suggest to run driver verifier to make sure that it isn't some rogue driver of something else.

Before a full reinstall, there is also the repair install. Which is less extreme.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom built
OS
Win 7 Pro 64-bit 7601
CPU
AMD Phenom 9650 QuadCore, revision DR-B3
Motherboard
ASUS M4A78
Memory
5 GB yes I run 2x 2GB and 1x 1GB, different brand, spank me.
Graphics Card(s)
NVIDIA GeForce 9800 GT 512 Mb, unknown manufacturer.
Sound Card
Crappy Realtek Integrated Audio
Monitor(s) Displays
Fujitsu Siemens P19-3P
Screen Resolution
1280 x 1024 x 32 bits @ 60 Hz Oh yeah, 4:3 rocks!
Hard Drives
(1) MAXTOR S TM3320613AS SATA Disk Device (2) STM35004 18AS SATA Disk Device (3) TOSHIBA USB 2.5"-HDD
PSU
whatever, around 450w
Case
Scavenged from old company PC, 10+ years old
Cooling
CPU fan, GPU fan, case fan, nothing fancy
Keyboard
Microsoft, PS/2, white.
Mouse
Optical, logitec.
Internet Speed
effective max speeds: 70-ish kB/s down 30-ish kB/s up
Antivirus
Avira, free edition.
Browser
Firefox with FXChrome to make it look like Google Chrome :P
Other Info
Was discarded by previous owner due to "horrible performance".
Was running Win Xp from a IDE drive. Yeah. Was a pain.
SATA II drive and Win7 and it zips away! Yay!
I followed the steps in the driver verifier link and upon restarting my computer it would give me a bluescreen during the boot process. I no longer have access to that machine as a result.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
WIndows 7 64 bit
CPU
Intel Core i7 920 @ 2.67 Ghz
Memory
12 GB
Graphics Card(s)
ATI Radeon 5870
Hard Drives
1x600GB
Antivirus
Avast
Browser
Firefox
Boot into safe mode [F8 for the ABOM] and unload the driver in Device Manager?

Reseated video card and cleaned your dustbunnies out?

I'd be looking to repaste your video card [CPU/heatsink] before completely giving up on it also.

oh yeah What's the STOP code on the BSOD's? Always the same one? And when exactly does the BSOD hit?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built Custom
OS
Windows 7 Ultimate Retail Box (64-bit installed) + Service Pack 1
CPU
AMD FX-8350 CPU v1.15 (or 1.0F) BIOS was required!
Motherboard
MSI 890FXA-GD70
Memory
8G CAS-7 G-Skill DDR3 @1333 (2 fours) [mobo nonOC max rec'd]
Graphics Card(s)
Radeon HD 7950 [3 gigs of GDDR5] MSI Twin Frozr model
Sound Card
Realtek High Definition Audio (onboard mobo, ALC-889 chip)
Monitor(s) Displays
2 WS LED Monitors: One LG One Viewsonic
Screen Resolution
1920 by 1080
Hard Drives
SSD for OS: Samsung 840 Pro
SSD for VM and utilities: Adata SX900
7200 RPM SATA HDs for the rest: Hitachi and Seagate
PSU
Corsair TX850 - 850W max, in service since August 2010.
Case
Thermaltake Armor A90
Cooling
Thermaltake Spin Q CPU Cooler, in service since August 2010
Keyboard
Logitech G11
Mouse
Logitech M310 Wireless
Internet Speed
100 Megabit broadband supposedly upgraded from 50 (Cable)
Antivirus
Bitdefender Internet Security 2014 suite
Browser
Pale Moon 64-bit main, also IceDragon, Opera, and Maxthon.
Other Info
CompTIA A+ certified (220-800 series) in July 2013.
It could actually be good news. BSODs cause the system to write a log with the cause of it, so we might have a good chance to know what the hell is going on now. Driver Verifier is supposed to do this. The first fishy thing it detects it forces a bluescreen to write the logs.

Now you need to boot into safe mode and disable driver verifier. Power on and when you no more see the BIOS's white text start pressing F8 until you see the list of options, select safe mode, and do what it says in the tutorial to disable driver verifier.
In safe mode driver verifier won't cause BSODs (as it checks only non-microsoft drivers, and safe mode does not allow non-microsoft drivers from being loaded anyway).

Then you follow this tutorial to get the logs of the bluescreen, and post it in a new thread in the BSOD section. Then someone will have a look at them and give further instructions (you can also post them here but the BSOD section is the most appropriate).
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom built
OS
Win 7 Pro 64-bit 7601
CPU
AMD Phenom 9650 QuadCore, revision DR-B3
Motherboard
ASUS M4A78
Memory
5 GB yes I run 2x 2GB and 1x 1GB, different brand, spank me.
Graphics Card(s)
NVIDIA GeForce 9800 GT 512 Mb, unknown manufacturer.
Sound Card
Crappy Realtek Integrated Audio
Monitor(s) Displays
Fujitsu Siemens P19-3P
Screen Resolution
1280 x 1024 x 32 bits @ 60 Hz Oh yeah, 4:3 rocks!
Hard Drives
(1) MAXTOR S TM3320613AS SATA Disk Device (2) STM35004 18AS SATA Disk Device (3) TOSHIBA USB 2.5"-HDD
PSU
whatever, around 450w
Case
Scavenged from old company PC, 10+ years old
Cooling
CPU fan, GPU fan, case fan, nothing fancy
Keyboard
Microsoft, PS/2, white.
Mouse
Optical, logitec.
Internet Speed
effective max speeds: 70-ish kB/s down 30-ish kB/s up
Antivirus
Avira, free edition.
Browser
Firefox with FXChrome to make it look like Google Chrome :P
Other Info
Was discarded by previous owner due to "horrible performance".
Was running Win Xp from a IDE drive. Yeah. Was a pain.
SATA II drive and Win7 and it zips away! Yay!
I have actually used my backup utility to store all the stuff I want to keep and have reinstalled windows clean. Upon booting up after reinstallation I noticed the animation problem persisted. In addition the computer would blue screen whenever I tried to install the ATI drivers, during the portion of the installation process when the screen flickers.

As a result I think this is a hardware problem after all. Which is really too bad since its going to cost me a bit of money to correct this problem.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
WIndows 7 64 bit
CPU
Intel Core i7 920 @ 2.67 Ghz
Memory
12 GB
Graphics Card(s)
ATI Radeon 5870
Hard Drives
1x600GB
Antivirus
Avast
Browser
Firefox
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