Windows 7 64bit bsod

[n0cturnal]

The last couple of weeks I've been having alot of problems with bluescreen and crashes while im playing world of warcraft on my computer.

I have re-installed windows twice, tried running it with all updates and with no updates at all, tried something like 4-5 different versions of the Catalyst driver and I still cant seem to get rid of the constant bluescreens and/or wow-errors.

I let memtest run for a whole night while i was sleeping but it resulted in 0 errors after I dont know how many passes.

Ive tried overclocking and underclocking both my cpu and gpu.



My system is :

Motherboard : Asus M4A78pro
Cpu : AMD Phenom2 x4 965 c3
Memory: Corsair TWIN2X PC6400 DDR2 4GB KIT CL5
GPU: Sapphire Radeon 4890 1gb
PSU : Corsair VX450


By the look of all the bluescreens I've had it seems to me that the problem is with directx or the graphicscard, but I would really be happy if you guys could help me figure this out.


Forgot to mention that I have the latest bios installed aswell.

 

[usasma]

For starters, please replace your video drivers.
To do this, go to the Advanced Micro Devices Inc. website and download the latest display drivers.
Only download the display drivers - not the entire Catalyst Control Center (the display drivers are listed below the Catalyst Control Center drivers). This is because there have been issues with this program.
Then go to Control Panel...Programs...Uninstall a program and uninstall all ATI stuff from your system
Then install the freshly downloaded drivers and monitor for further BSOD's.

If this doesn't stop the BSOD's, please post back and we'll work on the hardware and other software fixes.

Summary of the BSOD's:

Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Thu Mar 18 06:11:00.084 2010 (GMT-4)
System Uptime: 0 days 0:14:52.863
BugCheck 50, {fffff80008f0fb08, 0, fffff8800412c129, 2}
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceDmaBuffer+1d9 )
BUGCHECK_STR:  0x50
PROCESS_NAME:  Wow.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Thu Mar 18 05:55:35.883 2010 (GMT-4)
System Uptime: 0 days 16:07:28.272
BugCheck 50, {fffffa0003d75df8, 1, fffff8800413feea, 7}
Probably caused by : dxgmms1.sys ( dxgmms1!DXGFASTMUTEX::Acquire+1a )
BUGCHECK_STR:  0x50
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Wed Mar 17 13:47:36.664 2010 (GMT-4)
System Uptime: 0 days 18:22:29.053
BugCheck 3B, {c000001d, fffff88002c6ced4, fffff88007ec4f00, 0}
Probably caused by : ks.sys ( ks!CKsPin::DispatchDeviceIoControl+94 )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  audiodg.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Tue Mar 16 19:24:35.501 2010 (GMT-4)
System Uptime: 1 days 4:50:33.280
BugCheck 50, {fffffaa0041204c8, 0, fffff88003c51b05, 5}
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+5b05 )
BUGCHECK_STR:  0x50
PROCESS_NAME:  Wow.exe

 

[n0cturnal]

While waiting for an answe here I was trying to diagnose my problems further so I activated the driver verifier.
Which resulted in 2 bsod while i was trying to uninstall the graphicsdriver.
Verifier is now deactivated and I will try to uninstall again.
Just posting the 2 dumpfiles I got from this.

 

[usasma]

Well, they're both Verifier enabled memory dumps and both are STOP 0xC9 ( BSOD Index ) and both blame atdcm64a.sys - your ATI DSM Dynamic Driver

I can't recall if it works with ATI drivers - but you may want to try and run the removal in Safe Mode

 

[n0cturnal]

So I re-installed the graphics driver without CCC and I havent got any bluescreens so far but instead Ive gotten 4 wowerrors in something like 1h.
Im not sure If you can debug these dumpfiles but to me it seems theres something really wrong still.
For some reason I couldnt attach the file to the post even though i split it to decent sizes so Im uploading it elsewhere.

http://data.fuskbugg.se/skalman01/Errors.rar

 

[n0cturnal]

New bluescreen while playing..
Getting frustrating :/

 

[zigzag3143]

New bluescreen while playing..
Getting frustrating :/

Well this one does not implicate your video driver. It was probably caused by memory corruption

You can check you memory by downloading memtestx86 and running it for 5 passes.

I would also run a system file check to verify your system files.
(to do that type cmd in search>right click and run as admin>sfc /scannow ( note the space between sfc and "/")

let us know the results

Ken

 

[n0cturnal]

C:\Windows\system32>sfc /scannow

Beginning system scan.  This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

As I said in the first post I already ran memtest86 for a whole night before making this post resulting in 0 errors

 

[ickymay]

what antivirus and or third party firewall are you running ?

 

[zigzag3143]

C:\Windows\system32>sfc /scannow

Beginning system scan.  This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

As I said in the first post I already ran memtest86 for a whole night before making this post resulting in 0 errors

N0cturnal

I believe you but this is from that DMP


Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\031910-19281-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*F:\symbols*Symbol information
Executable search path is:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02811000 PsLoadedModuleList = 0xfffff800`02a4ee50
Debug session time: Fri Mar 19 08:36:56.586 2010 (GMT-4)
System Uptime: 1 days 0:07:56.365
Loading Kernel Symbols
...............................................................
................................................................
................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {fffff3000b5bbe88, 8, 1, fffff88004fcd12e}

Probably caused by : memory_corruption

Followup: memory_corruption
---------

ken

 

[n0cturnal]

what antivirus and or third party firewall are you running ?

I havent installed any of that yet.
Usually running Avast! but since this install is just 3-4 days old Ive put that on hold for now.

 

[n0cturnal]

N0cturnal

I believe you but this is from that DMP

.....

Use !analyze -v to get detailed debugging information.

BugCheck D1, {fffff3000b5bbe88, 8, 1, fffff88004fcd12e}

Probably caused by : memory_corruption

Followup: memory_corruption
---------

ken

I will run another memtest then and see what happens.
Any special version I should try or so?

 

[n0cturnal]

Yet another bluescreen.. was trying to play a bit before I do the memtest

This one seems to invovle memory aswell :/

 

[zigzag3143]

N0cturnal

I believe you but this is from that DMP

.....

Use !analyze -v to get detailed debugging information.

BugCheck D1, {fffff3000b5bbe88, 8, 1, fffff88004fcd12e}

Probably caused by : memory_corruption

Followup: memory_corruption
---------

ken

I will run another memtest then and see what happens.
Any special version I should try or so?

Since the version you used didnt find anything I would use the other. (3.5, or 4.x)

 

[n0cturnal]

Since the version you used didnt find anything I would use the other. (3.5, or 4.x)

Yeah that doesnt make me any wiser.

 

[n0cturnal]

Nom nom... more bluescreens..

 

[usasma]

I would suspect that there's a problem with your video card (and maybe the VRAM memory in it).
Try this free video stress test: FurMark: Graphics Card Stability and Stress Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net

FurMark Setup:
- If you have more than one GPU, select Multi-GPU during setup
- In the Run mode box, select "Stability Test" and "Log GPU Temperature"
Click "Go" to start the test
- Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
- Click "Quit" to exit

If possible, borrow another video card to see if that fixes the problem.

 

[n0cturnal]

I would suspect that there's a problem with your video card (and maybe the VRAM memory in it).
Try this free video stress test: FurMark: Graphics Card Stability and Stress Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net

FurMark Setup:
- If you have more than one GPU, select Multi-GPU during setup
- In the Run mode box, select "Stability Test" and "Log GPU Temperature"
Click "Go" to start the test
- Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
- Click "Quit" to exit

If possible, borrow another video card to see if that fixes the problem.

After 8min or so testing in furmark im possitive my card wont go above 84c, its been hovering at 83-84c the last 5 minutes.
No problems at all it seems

I dont have the possibility to borrow another card atm.

 

[usasma]

OK, then let's try Prime95. Try all of the different mixes of tests (not just the Blend or Small FFT):

Try this free stress test: Free Software - GIMPS

Prime95 Setup:
- extract the contents of the zip file to a location of your choice
- double click on the executable file
- select "Just stress testing"
- select the "Blend" test. If you've already run MemTest overnight you may want to run the "Small FFTs" test instead.
- "Number of torture test threads to run" should equal the number of CPU's times 2 (if you're using hyperthreading).
The easiest way to figure this out is to go to Task Manager...Performance tab - and see the number of boxes under CPU Usage History
Then run the test for 6 to 24 hours - or until you get errors (whichever comes first).
The Test selection box and the stress.txt file describes what components that the program stresses.

 

[n0cturnal]

[Sat Mar 20 18:42:04 2010]
FATAL ERROR: Rounding was 0.5, expected less than 0.4
Hardware failure detected, consult stress.txt file.
FATAL ERROR: Rounding was 0.5, expected less than 0.4
Hardware failure detected, consult stress.txt file.
FATAL ERROR: Rounding was 0.5, expected less than 0.4
Hardware failure detected, consult stress.txt file.
FATAL ERROR: Rounding was 0.5, expected less than 0.4
Hardware failure detected, consult stress.txt file.


First test in blended option..