Windows 7 64bit Shutdown

kornsoadhts

New member
Local time
11:48 PM
Messages
2
Hi,

I recently built my own PC and everything has been working flawlessly with the exception of one small nuisance. While shutting down, 5% of the time I get a BSOD. At first shutdown would take like 10/15 minutes and then crash but now it does it within a few seconds. Here are the two dump analysis results I got from WhoCrashed.exe:

On Thu 3/25/2010 7:35:38 PM your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
Error: KMODE_EXCEPTION_NOT_HANDLED
Dump file: C:\Windows\Minidump\032510-23593-01.dmp
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.



On Tue 3/23/2010 6:03:41 AM your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x1E (0xFFFFFFFFC0000047, 0xFFFFF80002EF07F8, 0xFFFFFA800D0B4D20, 0x0)
Error: KMODE_EXCEPTION_NOT_HANDLED
Dump file: C:\Windows\Minidump\032310-31203-01.dmp
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.

[FONT=Segoe UI, Arial]My drivers are all up to date and my memory has passed both Windows Memory Diagnostics and memtest86+. I have not overclocked any of my hardware yet and my memory/cpu clocks are set to the manufacturer settings. 9-9-9-24[/FONT]
 

My Computer

OS
Windows 7 x64
CPU
Intel Core i7-920 Bloomfield 2.66GHz LGA 1366 130W Quad-Core
Motherboard
EVGA 141-BL-E757-TR LGA 1366 Intel X58 ATX X58 SLI LE
Memory
CORSAIR XMS3 12GB (6 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600
Graphics Card(s)
2x SAPPHIRE 100297L Radeon HD 5830 1GB 256-bit GDDR5 PCI-E
Sound Card
Creative PCI-E Sound Blaster X-Fi Titanium Fatal1ty
Monitor(s) Displays
Sceptre 24"
Hard Drives
HITACHI Deskstar HD32000 IDK/7K (0S00164) 2TB 7200 RPM SATA 3.0Gb/s
HITACHI Deskstar HD32000 IDK/7K (0S00164) 2TB 7200 RPM SATA 3.0Gb/s
PSU
CORSAIR CMPSU-750HX 750W ATX12V 2.3 / EPS12V 2.91
Case
Thermaltake V9 Black Edition ATX Chassis
Cooling
COOLER MASTER Intel Core i7 compatible V8

My Computer

Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
Even better:

[FONT=Segoe UI, Arial]On Thu 3/25/2010 8:08:18 PM your computer crashed
This was likely caused by the following module: [FONT=Segoe UI, Arial]000.fcl[/FONT]
Bugcheck code: 0xC4 (0xF6, 0x4, 0xFFFFFA801007B060, 0xFFFFF8800414B72F)
Error: [FONT=Segoe UI, Arial]DRIVER_VERIFIER_DETECTED_VIOLATION[/FONT]
Dump file: C:\Windows\Minidump\032510-28609-01.dmp
[/FONT][FONT=Segoe UI, Arial]file path: \??\C:\Program Files (x86)\CyberLink\PowerDVD8\000.fcl

It appears PowerDVD is the problem. Should I uninstall and reinstall or just delete that one file?

EDIT: I'm doing a full system search and deleting these files atm.
[/FONT]
 
Last edited:

My Computer

OS
Windows 7 x64
CPU
Intel Core i7-920 Bloomfield 2.66GHz LGA 1366 130W Quad-Core
Motherboard
EVGA 141-BL-E757-TR LGA 1366 Intel X58 ATX X58 SLI LE
Memory
CORSAIR XMS3 12GB (6 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600
Graphics Card(s)
2x SAPPHIRE 100297L Radeon HD 5830 1GB 256-bit GDDR5 PCI-E
Sound Card
Creative PCI-E Sound Blaster X-Fi Titanium Fatal1ty
Monitor(s) Displays
Sceptre 24"
Hard Drives
HITACHI Deskstar HD32000 IDK/7K (0S00164) 2TB 7200 RPM SATA 3.0Gb/s
HITACHI Deskstar HD32000 IDK/7K (0S00164) 2TB 7200 RPM SATA 3.0Gb/s
PSU
CORSAIR CMPSU-750HX 750W ATX12V 2.3 / EPS12V 2.91
Case
Thermaltake V9 Black Edition ATX Chassis
Cooling
COOLER MASTER Intel Core i7 compatible V8
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