Windows 7 Activation problem after reinstall

[davpet]

Hi All.

Would sure appreciate some help on this one. I offered to reinstall Windows 7 Ultimate for a friend of mine. I had to extract the product key from the Win 7 installation registry before formatting.

Upon installation and now wanting to activate the following error is reported.

"The Windows 7 Ultimate Product Key you typed is invalid for activation"

Microsoft support has already confirmed that the product key that I gave them over the phone is a valid Win 7 Ultimate Product Key but that it is invalid for activation of which they cannot tell me why.

I have run the MGADiag Tool of which the results I have posted below. Any help offered in understanding where the issue may lie would be most helpful

With thanks
Dave.

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00426-OEM-8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {FF077EC8-9B7E-442B-AF29-7A828A777E13}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_rtm.101119-1850
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{FF077EC8-9B7E-442B-AF29-7A828A777E13}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-1873581867-2244931039-766938997</SID><SYSTEM><Manufacturer>MICRO-STAR INTERNATIONAL CO.,LTD</Manufacturer><Model>MS-7529</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V4.7</Version><SMBIOSVersion major="2" minor="6"/><Date>20100728000000.000000+000</Date></BIOS><HWID>59AC3507018400F6</HWID><UserLCID>1C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>South Africa Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600400-02-7177-7601.0000-1582016
Installation ID: 008596463100891305349706533434166155011751494005243743
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: P4K27
License Status: Initial grace period
Time remaining: 42000 minute(s) (29 day(s))
Remaining Windows rearm count: 3
Trusted time: 2016/06/06 03:32:28 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAEABAABAAEAAAABAAAAAQABAAEAJJTG23JK6ktI5Kp2OjC+oG66GJe6P4DX

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            7529MS        A7529400
  FACP            7529MS        A7529400
  MCFG            7529MS        OEMMCFG 
  OEMB            7529MS        A7529400
  GSCI            7529MS        GMCHSCI

 

[Bat 1]

Google P4K27 Blacklisted Volume License Key

 

[ThrashZone]

Hi,
Pretty weird bios for a Toshiba "7529MS" which seems to be a MSI board bios

 

[davpet]

Indeed you are correct it is an MSI board.

I am little perplexed to read that the key is blacklisted according to Google. Doing my own search is lending me to think that this key was not acquired through a legitimate source unless I am not understanding something correctly.

I am not interested in trying to use something that is not legit.

 

[torchwood]

Its not Blacklisted, but it is a non genuine install, and picked up by MS's WAT.
Thats the Base >> DELL << W7 ultimate key,
There should be a sticker on the comp somewhere, quoting the original OS and version,
No sticker is also an indicater of an non-genuine.
Further there is no SLIC code present which there should be on any OEM computer.

Roy

 

[Layback Bear]

Please post the exact System Specs of the computer you are trying to install Windows 7 on.

What operating system did said computer come with originally?

If that product key is blacklisted I have not been able to find the list.

I do agree with torchwood. What I see in the log the installation appears to be counterfeit.

All OEM/SLP or OEM keys are locked to the computer that it came with and cannot be moved and stay a legal installation without Microsoft's permission.

Just because a product key is proper doesn't mean it proper to install on any or every system.
If one wants the option of installing Windows 7 on various computer one will have to buy a Retail Windows 7. Then it would only be legal to install on one computer at a time.

 

[ThrashZone]

Hi,
Also we have no idea of your region so please pick a flag

 

[torchwood]

My guess
South Africa
also suspect that comp came wth Vista.

Roy

 

[davpet]

Hi All.

Thank you for the help and explanations, I am beginning to have further insight.

Roy you are correct, South Africa is the location.

The system specs are Processor 2.8GHZ, 2GB Ram, 500GB Hardrive (Seagate). MSI Motherboard.

It appears that the computer had Win XP preinstalled according to the sticker on the side. I was quite surprised Win 7 was running on it as there was a significant system spec change on computers running WinXP to Win Vista.

As the machine had Win 7 installed and activated I had presumed that if I had to extract the key from the registry that I would be able to reinstall Win 7 and activate with that key.

It appears that I may have to inform the person of the complications observed and request of him to purchase a copy of Win 10 for installation.

Many thanks

 

[torchwood]

Another give-away in those specs 2gb ram, no OEM would push Ultimate with less than 3gb.

Roy

 

[davpet]

Hi All.

Thank you again for the helpful responses and the insight given. It has shown how naive I am when it comes to these matters I guess.

The person concerned will be purchasing a copy of Win 10 installation media for installation.

Once again many thanks
Dave

 

[ThrashZone]

Hi,
Yea I have a copy keeping my table from wobbling about