I have an Acer 5338 laptop which was purchased with Vista preinstalled. The deal included a free upgrade to windows 7. The computer was use for some time with Vista. I then partitioned the hard drive and dual booted the machine. I had mislaid the upgrade disks so used an alternative Windows 7 Home Premium disk and a product key which I obtained from Ebay. All worked OK for a time. Having found the upgrade discs I attempted to change the product key to the legitimate one from the Acer upgrade disc packaging. Every time I ckicked the "change product key" I got an error message. A few days ago there appeared a Windows 7 update message. So I performed a download and install of the 20 update items. I was then presented with a black screen and the message that my copy of Windows was illegal. This time the "change product key" option worked and I change the key to the good one. I was still unable to Activate. I rang Microsoft who checked the product key and told me that this was a full retail version key not OEM and I would need to reinstall and start from scratch. I do not wish to do this as I will lose all my installed programmes.
Can anyone suggest an alternative way of activating my legitimate software.
Regards All,
Wychwar
Can anyone suggest an alternative way of activating my legitimate software.
Regards All,
Wychwar
My Computer
- Computer Manufacturer/Model Number
- Acer Aspire 5338
- OS
- Windows 7 Home Premium 32bit
- CPU
- Intel Celeron T3000
- Motherboard
- Acer JV50
- Memory
- 4GB