windows 7 black screen help - tried all known options - please help

[sidbis]

my dell studio laptop is not working any longer. When I start it I get a message that there is a problem in software/hardware and 2 options are given :*
1. Startup recovery.
2. Start windows normally.

I tried both options, and in both, after loading files , I get a black screen with movable cursor.

I tried the following things as well :*

1. Pressed f8 while restarting and tried to start with safe mode, safe mode with networking, restore previous known good configuration, repair my computer.
2. Used windows 7 installation dvd to reboot, to install new installation.
But all tries came back to the black screen after loading files.

Please suggest a solution.

 

[ICIT2LOL]

Hello and welcome sidbis mate sorry misunderstood your message can we have system specs please and how old is the machine.

 

[SandeepP]

my dell studio laptop is not working any longer. When I start it I get a message that there is a problem in software/hardware and 2 options are given :*
1. Startup recovery.
2. Start windows normally.

I tried both options, and in both, after loading files , I get a black screen with movable cursor.

I tried the following things as well :*

1. Pressed f8 while restarting and tried to start with safe mode, safe mode with networking, restore previous known good configuration, repair my computer.
2. Used windows 7 installation dvd to reboot, to install new installation.
But all tries came back to the black screen after loading files.

Please suggest a solution.

Hi sidbis,

Welcome to Seven forums.

Kindly update your system specs here by following this.

Also, you can check this article which I am sure would helpful in resolving this issue:

Failure to Boot

Keep us posted with the results so we can advise you further.