Windows 7 Black Screen on start up

[Treebie]

My computer had started acting a little funny before this issue had arived. It showed a significant slowdown on startup and applications took a while to start and sometimes would not work at all, but i did not address the issue because i did not install anything recently other than software to enable a ps3 controller on my computer from motioninjoy. I have heard/ seen many negative things about this program and regret ever installing it on my computer. Also the emulator I was using was pcsx2.


I am not able to start in safe mode because the screen goes black before i get the chance. I only get the initial boot up screen where i can press f2 or f12 and then it goes black


i have been using my computer on this particular setup for 3 months now and nothing has ever caused a problem, please help me i need this computer for school work!


my specs are
dell studio xps 8100
radeon hd 5700
8gb ram
intel i7
hooked up to a hp w2072a monitor using a dvi connection


some additional information:
when left on for an extended period of time my graphics card starts to work hard but nothing comes up and the screen evenually turns a pale blue (not the normal bluescreen) and no text comes up

I think it is a driver issue but I am not sure any feed back would be appreciated!

 

[Ztruker]

Do a System Restore to before you installed the ps3 controller software, see if that resolves the problem. The easiest way to start SR is click on Start then type system restore and press enter.

 

[Treebie]

sadly I cannot even log in, the screen goes black after the dell boot up screen

 

[Mellon Head]

You might have a bad power supply, or your CPU power connector might be loose. Try opening the case and check that all of your power connections are secure.

 

[Treebie]

You might have a bad power supply, or your CPU power connector might be loose. Try opening the case and check that all of your power connections are secure.

I would think not? I have not moved the tower since I had set it up there. Wouldn't those problems need to be caused by something? I will however give it a look just in case thank you for your suggestion

 

[Mellon Head]

You might have a bad power supply, or your CPU power connector might be loose. Try opening the case and check that all of your power connections are secure.

I would think not? I have not moved the tower since I had set it up there. Wouldn't those problems need to be caused by something? I will however give it a look just in case thank you for your suggestion

The constant heating and cooling of your computer can cause connections to work their way loose. Also, the vibration from your fans...

It may not be the problem, but it's always good to check.

 

[Treebie]

I just checked the connections and they all seem good, I even unplugged and re-plugged the power to the cpu. I'm going to be going home soon so I will be able to pick up my windows 7 os discs and attempt to restore my computer then. I will keep you guys updated and thank you for helping me I'm in a tight spot right now.

 

[Treebie]

To follow up on my previous post I have my recovery discs but I am having trouble restoring the system/ finding the problem. At this point I just want my computer back at any cost meaning I do not mind a full system reboot or format of the hard drive. If anyone could point me in the right direction that would be great. I can boot the PC strait from the cd drive so loading the discs is no problem, I just underestimated how complicated doing this with no prior knowledge is.

 

[Mellon Head]

When you put the recovery disks into the drive and boot from it, what kind of menu do you get? Are there some options?

 

[andrew129260]

You stated you don't mind starting all over again.
The quickest resolution if you don't mind starting all over again:

http://www.sevenforums.com/tutorials/1649-clean-install-windows-7-a.html <---Custom build

http://www.sevenforums.com/tutorials/219487-clean-reinstall-factory-oem-windows-7-a.html <---Factory build, HP, Dell, acer, lenovo etc.

To avoid this in the future and easily restore your system no matter what, see here:

http://www.sevenforums.com/tutorials/663-backup-complete-computer-create-image-backup.html

If you prefer and have a little time and want to fix the issue, continue with Mellon Heads instructions, or try a quick http://www.sevenforums.com/tutorials/3413-repair-install.html without losing any data.

 

[Mellon Head]

You stated you dont mind starting all over again.
The quickest resolution if you don't mind starting all over again:

http://www.sevenforums.com/tutorials/1649-clean-install-windows-7-a.html <---Custom build

http://www.sevenforums.com/tutorials/219487-clean-reinstall-factory-oem-windows-7-a.html <---Factory build, HP, Dell, acer, lenovo etc.

To avoid this in the future and easily restore your system no matter what, see here:

http://www.sevenforums.com/tutorials/663-backup-complete-computer-create-image-backup.html

If you prefer and have a little time and want to fix the issue, continue with Mellon Heads instructions.

I actually think that your instructions are a better idea for the OP.

 

[Treebie]

I have tried booting the PC from the f8 menu in safemode with and w/o networking and both times it hangs on disk.sys DRIVER file. I have done some research and apparently my hard drive may be damaged and that is why my computer stopped working in the first place. I know my hard drive wasn't in the best condition as I have performed HDD health checkups and it has failed several of the tests (of which I could not tell you because my computer is broken...duh). So I would like some feedback regarding that as well. Thank you all for your time and input I can't tell you how much this means to me!

 

[andrew129260]

Oh okay.....in light of that new info, get a new hard drive. Problem should be solved.
You should def replace it if it failed any test.

 

[Treebie]

Oh okay.....in light of that new info, get a new hard drive. Problem should be solved.
You should def replace it if it failed any test.

is there any way I could recover the files from my hard drive like hooking it up to another computer and extracting the files?

 

[andrew129260]

You could do a couple of things.

Option 1 (recommended),

Boot with windows disk, and use the option to load a driver for a hard disk, thus giving you access to the explorer window. You can then connect an external drive and use the copy and paste functions.
See this tutorial:

http://www.sevenforums.com/tutorials/93347-copy-paste-windows-recovery-console.html



OTHERS:

An enclosure would work,

Booting off a live linux disk like ubuntu would work.

A usb to sata device would work.

Google is your friend for these items.

Pretty simple to use as well.


Link for other info/options:

How to recover your folders/files when Windows won?t boot - TechSpot Forums

http://www.paragon-software.com/home/rk-express/

 

[Treebie]

Thank you so much I will be getting a new hard drive soon hopefully that is the issue and not another piece of hardware.

 

[andrew129260]

No problem. Keep us posted on what happens and let us know if you need any other help.

 

[Treebie]

Hey guys I just got my hard drive and its hooked up to my computer right now, I just can't figure out how to install the os back onto it!

I have 3 discs for windows 7 home premium one is for drivers and utilities one is the operating system itself and the last one is applications.

I changed the boot order so it doesn't read the ODD first but every time it tells me to start up the computer without the disk and then to reinsert it in order to install it, and even when I do so it still prompts me with the same thing.

I'm so close and its just frustrating me so please get back to me as soon as possible!

 

[Ztruker]

You want to boot the Optical drive with the OS DVD in place. Why are you making it not the first boot device.

The alternative, if you computer supports it is to set the Hard drive as the first boot device then use the Fxx key (often F12) to bring up the Boot menu where you can select the Optical drive to boot.

 

[Treebie]

You want to boot the Optical drive with the OS DVD in place. Why are you making it not the first boot device.

The alternative, if you computer supports it is to set the Hard drive as the first boot device then use the Fxx key (often F12) to bring up the Boot menu where you can select the Optical drive to boot.

sorry I forgot to mention that I had tried this first and it prompted me with what I said before ad that's when I switched the drive order but I will try it again maybe I was doing something wrong

EDIT: being the silly noob I am I was choosing the upgrade option and not the custom. So far everything is going good i'll let you know if I successfully get my computer back into functioning order!

EDIT 2: Ok so during the os installation I left my computer to do its thing while I ate some dinner and when I came back the screen is now black and the mother board is beeping 6 times and then pausing and the power button is flashing orange! Could this be because I didn't install the drivers yet?