Windows 7 Black Screer With Cursor

[jcs2448]

I am running windows 7 and on start up all i see is a black screen with cursor in the middle when it should show login.
Thanks

 

[jcs2448]

I can use same mode with no issue.
Thanks

 

[johnnya]

Hi jcs2448 and welcome to the Forum. One thing you might try is as follows.

While at the black screen with cursor, Press CTL, Alt, Del and choose to bring up
Task Manager. Look for the process "explorer.exe" and highlite and then end this task. Then while in Task Manager, click on File - at the top and choose "New Task". In the Open box type "explorer" without the quotes.

Let us know if this makes any difference.
Regards
JohnnyA

 

[jcs2448]

Hi the screen just stayed black with cursor while pressing ctl alt del
Thanks

 

[johnnya]

I'm sure you did it right, but just in case, did you hold down the CTL and ALT keys and then hit DEL.

JohnnyA

 

[jcs2448]

yes
Thanks

 

[johnnya]

Umm. Hopefully one of our more knowlegable Guru's will jump in here any give you further guidance.

Regards
JohnnyA

 

[woolswell]

I am running windows 7 and on start up all i see is a black screen with cursor in the middle when it should show login.
Thanks

I can use same mode (safe mode?) with no issue.
Thanks

We can find drivers from the Sony Vaio VGN-NW235D official site is pretty ancient,
for example:


Please refer to Intel Graphics Media Accelerator Driver for Windows 7 x64 , perhaps the newer driviers will meet your requirement.

In the safe mode, uninstall the old one and reboot . If it can run the normal window, try the newer driver, if not, install the newer one in safe mode.

Waiting to see what happens~~~

 

[jcs2448]

Trying it now.
Thanks

 

[jcs2448]

Still have a black screen with cursor no changes.
Thanks

 

[woolswell]

Sorry to learn that.

 

[Carolyn]

When did you first experience this problem? Had you made any changes to your computer around that time (add/remove hardware or software)?

 

[jcs2448]

It started when my computer froze and i held down the power button to turn off then when i turned it back on this happened.
Thanks

 

[Carolyn]

Have you tried booting by using "Last Known Good Configuration"?

 

[jcs2448]

just tried that same result
Thanks

 

[Carolyn]

Try System Restore.

1. Start your computer using "Safe Mode with Command Prompt".
2. At the Command Prompt, type rstrui.exe, then hit enter.

 

[jcs2448]

It worked thanks so much!!

 

[Carolyn]

You're very welcome