Windows 7 build 7601 this copy of windows is not genuine HELP!!!

[GazWolves]

Help been getting this message in bottom right hand corner of my screen windows 7 build 7601 this copy of windows is not genuine computer been working fine for 2 years until nowDiagnostic Report (1.9.0027.0):

-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {35D3C2C8-E03C-4701-8997-72FF3B18178D}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{35D3C2C8-E03C-4701-8997-72FF3B18178D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-856201044-2786673611-278333660</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>SG3-230UK</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>6.01</Version><SMBIOSVersion major="2" minor="6"/><Date>20100423000000.000000+000</Date></BIOS><HWID>3B0C3907018400F4</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 
Spsys.log Content: 0x80070002
Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F012' to display the error text.
Error: 0xC004F012 
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 10:10:2012 13:10
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
 
HWID Data-->
HWID Hash Current: LAAAAAEAAQABAAEAAAABAAAAAgABAAEAeqi6IajgLuh0KAQKZKdKOI2PGHk=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM SLIC-CPC
FACP HPQOEM SLIC-CPC
SRAT HPQOEM SLIC-CPC
HPET HPQOEM SLIC-CPC
MCFG HPQOEM SLIC-CPC
SLIC HPQOEM SLIC-CPC
OEMB HPQOEM SLIC-CPC
SSDT HPQOEM SLIC-CPC
SSDT HPQOEM SLIC-CPC

 

[Brink]

Hello GazWolves, and welcome to Seven Forums.

You'll need to use the product key number on the COA sticker of your HP computer to activate with instead.

​

You can use the tutorial below to change the key number to the COA one.

http://www.sevenforums.com/tutorials/18630-product-key-number-change.html
​

Hope this helps,
Shawn

 

[GazWolves]

Ok thanks i tried that & got the following message

On a computer running microsoft windows non-core edition, run 'slui.exe 0x2a 0x8004f807 to display the error text

Any ideas???

 

[Northernsoul55]

Hi GazWolves,


It sounds like you are using an Enterprise copy of Windows!! Which is not Retail or OEM...and not available to home users.
Can i ask where you obtained your windows copy from...was it college/school or employer/company?
If you did not obtain it from any of those then im afraid the most likely explanation is as a volume license it is likely to be counterfeit.

Hope this help?

Cheers

Dave

 

[GazWolves]

Hi it came with the computer got it from comet about 2 years ago no problems until now!!

 

[Northernsoul55]

Hi,
Can you still get updates?

Cheers

dave

 

[GazWolves]

tried option 2 got the same message

 

[GazWolves]

yes still getting updates

 

[Northernsoul55]

Hi,

This is a solution you may try posted by Noel Paton on this forum (that I cant take credit for) and may sort out your problem, if you have the original product key:

Recreate the Licensing Store
1) Click Start button.
2) Type: CMD.exe into the 'Search programs and files' field
3) Right-Click on CMD.exe and select Run as Administrator
4) Type: net stop sppsvc (It may ask you if you are sure, select yes)
Note: the Software Protection service may not be running, this is ok.
5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
6) Type: rename tokens.dat tokens.bar
7) Type: cd %windir%\system32
8) Type: net start sppsvc
9) Type: slui.exe
10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.

Give it a try and let me know,

Fingers crossed

Cheers

Dave

 

[GazWolves]

No thats not working either thanks for the help though

 

[Northernsoul55]

Hi,

I think that maybe your product key is a standard one (default) used just for the build, as i have found another similar post and his product key is exactly the same as yours, as is the product key hash, as is product ID, with exactly the same problem:

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0x80070005
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Found at:
Windows won't activate

Therefore i believe you are entering an incorrect product key (the default key)or one that is blocked.
You could try the fixes proposed on that thread. Or you could contact Microsoft direct.

Hope this helps, let me know any outcome so i can close the post or help further.

Cheers

Dave

 

[NoelDP]

Please can I ask for everyone however well-meaning, to butt out of the thread, except for the OP??

The error message in the original post is one which tends to indicate multiple problems - and without a certain amount of peace, things are going to get worse, rather than better (and there's a distinct possibility that the only solution will be a reinstall as it is!)


Gaz
Please post a new MGADiag report.
Please alos follow the instructions in http://www.sevenforums.com/windows-...4840-windows-update-posting-instructions.html and post the data from that.

With a little luck, this will give us enough to work with to identify the problem, and start to find a solution.

 

[Northernsoul55]

Hahahaha...HILARIOUS!!

Noel i know you are obviously well qualified in this field , but just answer me this...how on earth did you ever get to where you are if the guy who is better qualified than you kept telling you to butt out....as your aware by helping others you learn yourself? I dont think i offered any bad advice...did i?

Im now very interested in the solution, which will help me help others, but I think the solution was what i said originally...that its an Enterprise copy and maybe not a Genuine copy or the guy is trying to use the default product key to activate. My next step was to advise a re-install because his product key, product hash and product ID is used in 3 other posts on the internet by 3 different posters, hence my thinking is not genuine or default key. Thats my theory and im entitled to it.....if im wrong then great......I will learn and be better.

So am i allowed to help on this forum or not?

Sorry...i will now "Butt-out" and hopefully you can find a solution.

Cheers

Dave

 

[tom982]

Hahahaha...HILARIOUS!!

Noel i know you are obviously well qualified in this field , but just answer me this...how on earth did you ever get to where you are if the guy who is better qualified than you kept telling you to butt out....as your aware by helping others you learn yourself? I dont think i offered any bad advice...did i?

Im now very interested in the solution, which will help me help others, but I think the solution was what i said originally...that its an Enterprise copy and maybe not a Genuine copy or the guy is trying to use the default product key to activate. My next step was to advise a re-install because his product key, product hash and product ID is used in 3 other posts on the internet by 3 different posters, hence my thinking is not genuine or default key. Thats my theory and im entitled to it.....if im wrong then great......I will learn and be better.

So am i allowed to help on this forum or not?

Sorry...i will now "Butt-out" and hopefully you can find a solution.

Cheers

Dave

Hi Dave,

Although I can't answer the questions directed at Noel, I can try and clear some other things up. Looking at a few things in the MGADiag log:

Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9

This is an HP OEM product key, not the default key. I'm not entirely sure where you're theory about the default key comes from, but it isn't the case

Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=

You'll see this in other threads because OEM keys are the same on many computers of the same manufacturer, the unique part is stored on your computer in the form of a SLIC table (one of the BIOS ACPI tables)

Windows Product ID: 00359-OEM-8992687-00010

The first 5 characters of this are language dependent, but any PID of the form XXXXX-OEM-8992687-00010 is for Windows 7 Home Premium on HP computers.

Windows License Type: OEM SLP

You won't see Enterprise versions of Windows with OEM SLP activation

Product Name: Windows 7 Home Premium

Doesn't look like enterprise to me!

Office Status: 109 N/A

This error simply means that an unsupported version of Office is installed on the computer, where MGADiag can't clarify the activation state of the product. MGADiag doesn't support 2010 or 2013, it only supports up to 2007.



Office Details: <GenuineResults><MachineData><UGUID>{35D3C2C8-E03C-4701-8997-72FF3B18178D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-856201044-2786673611-278333660</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>SG3-230UK</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>6.01</Version><SMBIOSVersion major="2" minor="6"/><Date>2010/04/23000000.000000+000</Date></BIOS><HWID>3B0C3907018400F4</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F012' to display the error text.
Error: 0xC004F012

Here lies the error As you've probably worked out, MGADiag logs are Noel's forte and he probably knows more about MGADiag logs than the rest of the SF members put together! If you look at Noel's previous threads with these sort of errors, you'll see the complexity of the problem and hopefully you'll understand why it's best if only one helper is around for this. I do see your point about never learning if you can't practise though, so I urge you to read through Noel's MGADiag tutorials (I'll come to them later) then, when you're at an acceptable standard (only you can be the judge of this), then start helping out. That's just my opinion though, I'm not here to boss you around or anything, I just want to teach you a few things and hopefully point you in the right direction.

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM SLIC-CPC
FACP HPQOEM SLIC-CPC
SRAT HPQOEM SLIC-CPC
HPET HPQOEM SLIC-CPC
MCFG HPQOEM SLIC-CPC
SLIC HPQOEM SLIC-CPC
OEMB HPQOEM SLIC-CPC
SSDT HPQOEM SLIC-CPC
SSDT HPQOEM SLIC-CPC

HP SLIC table.

So in conclusion, we have a HP computer, with a HP OEM product key (for Home Premium), with a HP SLIC table that was activated well after the Windows 7 release date. The chances are, it's legit But one thing's for sure, it's definitely not a default key or an Enterprise version of Windows 7.

Hope this explains a few things for you.

I don't know if you have access to the VIP forum yet? If you do, read through Noel's tutorials on MGADiag and you'll be up and running in no time:

http://www.sevenforums.com/windows-genuine/

You might not have enough posts to view that forum though, so stick around and reap the rewards! Perhaps someone could clarify the entry requirements for the VIP forum for me please?

Tom

 

[Northernsoul55]

Hey,
Thanks Tom for that...it did explain a lot.....and made sense....like i said if im wrong then thats good....I meant no disrespect to Noel as i see he knows his stuff after reading his posts....very impressive stuff....thats why hes a guru and im not ....he may just well have a laugh over this and gain a Padawan or he may kick my butt.

I was obviously incorrect and will leave these problems to the experts like yourself and Noel until such time as im Qualified to fix such problems, good news for Gaz tho.

So Sorry Noel.....go easy on me...huh? Im on that learning eager curve...feel free to give me the hairy side of your hand

Thanks again Tom...Peace

 

[Northernsoul55]

Hi Tom,

Sorry for posting on here again, but i cant seem to PM you, but would really appreciate the help your offering, cheers Dave

 

[Northernsoul55]

Ahhh Enable visitor messaging is enabled, Limit usage of Visitor Messages to Contacts and Moderators is unchecked, but still cant PM

Ive enabled vcard download for my email tho

 

[Brink]

Hello Dave,

You should be able to PM and VM now.

 

[NoelDP]

Hey,
Thanks Tom for that...it did explain a lot.....and made sense....like i said if im wrong then thats good....I meant no disrespect to Noel as i see he knows his stuff after reading his posts....very impressive stuff....thats why hes a guru and im not ....he may just well have a laugh over this and gain a Padawan or he may kick my butt.

I was obviously incorrect and will leave these problems to the experts like yourself and Noel until such time as im Qualified to fix such problems, good news for Gaz tho.

So Sorry Noel.....go easy on me...huh? Im on that learning eager curve...feel free to give me the hairy side of your hand

Thanks again Tom...Peace

No problem - it's just that like I said, this particular problem is one that haunts my nightmares, as sometimes it's simple to fix, and sometimes I never manage to get to the cause, and end up having to recommend a repair (or even clean) install.

I welcome assistance, as a rule - the more people who can read these reports, the better - but it is important to have a grounding first, before making statements that are at best misleading
I suggest that you read the Windows Genuine subforum posts in the VIP forum if/when you have access - they will give some of the background.
Unfortunately, there are no official guides to reading the reports - what I know I've learned the hard way from reading over 25000 reports, and playing with my machines to try and repro some of the problems is see.