Windows 7 Computer Freezes Randomly

[iMarioo]

Installed Physical Memory (RAM) 6.00 GB
Total Physical Memory 6.00 GB
Available Physical Memory 4.49 GB
Total Virtual Memory 12.0 GB
Available Virtual Memory 10.3 GB
Page File Space 6.00 GB

Everything looks good above. 6 GB is available and accessible. What makes you think you cannot access 1.5 GB of RAM?

acer typically creates two hard disks. The D: drive is meant for data such as movies, music, etc. for the user. The C: drive contains Windows. The drive setup is a little strange, but nothing to be overly concerned about.

Try contacting acer again. It could be last time you just got a bad apple within their support. You may get a more cooperative person the next time. Also, I've found talking to support that going out of my way to be cordial and respectful gets better results than when I am frustrated and rude to a support representative. Sometimes, it is best to sleep on it before contacting so your mind is clearer and your frustration has had a chance to ebb a bit.


For your virtual memory question:
RAM, virtual memory, pagefile, and memory management in Windows

Writhziden, Thank You SO MUCH, I once again called acer and as you said there are a few bad Apples but I finally got someone who knew what they where doing and immediately led me the right way, A technician is coming To my house and he will replace my Motherboard and other stuff, Which hopefully Will fix my problem, Thank you so much for your assistance in everything.

 

[writhziden]

That is most excellent news. Let us know the results after the technician has had a chance to diagnose and repair problems.

 

[iMarioo]

That is most excellent news. Let us know the results after the technician has had a chance to diagnose and repair problems.

Well he came today, He said that the graphics card needed to be plugged in just a bit harder because it was a special design and that COULD be the problem, but other than that he said he cant fix something that's not broken. He ran cpu stress tests for 30 mins and said that it wouldn't even last 10 minutes if there was a problem. But Having my luck the problem isn't solved.

 

[writhziden]

You are still experiencing problems? The re-inserting of the graphics card did not resolve it?

 

[iMarioo]

You are still experiencing problems? The re-inserting of the graphics card did not resolve it?

Nope Still problems, I'm just giving up, no point trying to fix it, thanks for your help.

 

[writhziden]

Sounds like acer gave up first... Sorry to see that.

Did the technician even bother replacing the motherboard or the graphics card to see if it helped?

 

[iMarioo]

Sounds like acer gave up first... Sorry to see that.

Did the technician even bother replacing the motherboard or the graphics card to see if it helped?

Nope Didn't Replace ANYTHING said he cant fix something that's not broken.

 

[writhziden]

Just curious: do you have the same issues after a factory image recovery? Acer Support: Frequently Asked Questions list for How to use Acer eRecovery

Make sure to backup your data before doing the factory recovery.

 

[iMarioo]

Just curious: do you have the same issues after a factory image recovery? Acer Support: Frequently Asked Questions list for How to use Acer eRecovery

Make sure to backup your data before doing the factory recovery.

Yes i do. i already done that before twice.

 

[writhziden]

If it were me, I'd contact acer again. If they refuse to help again, you can look into your consumer rights with companies that do not properly support customers.

 

[michealespinola]

I had a similar issue recently, and it turned out to be insufficient power configured via my BIOS. I had to change the voltage settings in my BIOS from "auto" to specific values.

 

[PrajeetShrestha]

Please provide us with your Event Viewer administrative logs by following these steps:


Click Start Menu
Type eventvwr into Search programs and files (do not hit enter)
Right click eventvwr.exe and click Run as administrator
Expand Custom Views
Click Administrative Events
Right click Administrative Events
Save all Events in Custom View As...
Save them in a folder where you will remember which folder and save as Errors.evtx
Go to where you saved Errors.evtx
Right click Errors.evtx -> send to -> compressed (zipped) folder
Upload the .zip file here.

i uploaded the file over here..can you take a look.im having the same problem

 

[shubham420]

Hey my opinion is to please disable hardware acceleration in google chrome if you use it if does not go to

Right key on desktop>screen resolution>advance setting>troubleshoot>Change setting Then disable it may be useful