Windows 7 crash

G

green angel

New member
Local time
3:49 PM
Messages
4
Hello
Some weeks time ago I have installed Windows 7 but it have Bluescreen when I'm away from the computer. About one day ago the computer has Bluescreen with more often but isn't a Bluescreen, screen goes black and audio output produces noise, and when windows start it says:

Problem signature:
Event Name Problem: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Region ID: 2070

Additional information about the problem:
BCCode: d1
BCP1: FFFFFA810429A900
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF8800237C081
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C: \ Windows \ Minidump \ 120509-24671-01.dmp
C: \ Users \ Paul \ AppData \ Local \ Temp \ WER-65078-0.sysdata.xml
Click to expand...

For additional information stay here two files of minidump that occurred today:
View attachment 40571
View attachment 40572

I'm sorry for my bad english but I'm from a distant country where we speak another language... I hope you can understand my very bad english and help me.
Thanky you,
 

My Computer

OS
Windows 7
green angel said:
Hello
Some weeks time ago I have installed Windows 7 but it have Bluescreen when I'm away from the computer. About one day ago the computer has Bluescreen with more often but isn't a Bluescreen, screen goes black and audio output produces noise, and when windows start it says:

Problem signature:
Event Name Problem: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Region ID: 2070

Additional information about the problem:
BCCode: d1
BCP1: FFFFFA810429A900
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF8800237C081
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C: \ Windows \ Minidump \ 120509-24671-01.dmp
C: \ Users \ Paul \ AppData \ Local \ Temp \ WER-65078-0.sysdata.xml
Click to expand...
For additional information stay here two files of minidump that occurred today:
View attachment 40571
View attachment 40572

I'm sorry for my bad english but I'm from a distant country where we speak another language... I hope you can understand my very bad english and help me.
Thanky you,
Click to expand...

Hi and welcome

Well I took a quick look at one of your dmp files. It was probably caused by the 2 and hlf year old usb driver listed below (underlined).

I would update the drivers listed at least
Run system file check to verity and fis you r system files. to do that you type cmd in search>right click run as admin> SFC /SCANOW

If you are over clocking stop.
Let us know if you need any help with this

Ken J+








secdrv.SYS fffff880`04711000 fffff880`0471c000 0x0000b000 0x4508052e 9/13/2006 8:18:38 AM
gtptser.sys fffff880`06e24000 fffff880`06e26980 0x00002980 0x460cf6a6 3/30/2007 6:38:14 AM
viahduaa.sys fffff880`0488d000 fffff880`048d1000 0x00044000 0x466620dd 6/5/2007 9:50:05 PM
gt72ubus.sys gt72ubus.sys+c081 fffff880`06fdc000 fffff880`06ff4000 0x00018000 0x470b6bb9 10/9/2007 6:53:29 AM
Gt51Ip.sys fffff880`06e00000 fffff880`06e24000 0x00024000 0x4739b9df 11/13/2007 9:51:11 AM
gtscser.sys fffff880`06e27000 fffff880`06e2d780 0x00006780 0x4753e3ed 12/3/2007 6:09:33 AM
RTL8187.sys fffff880`04936000 fffff880`049a2000 0x0006c000 0x48644512 6/26/2008 8:40:34 PM
fet6x64v.sys fffff880`0424f000 fffff880`0425a900 0x0000b900 0x48d76568 9/22/2008 4:29:12 AM


Code: 
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\120509-41046-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Unable to load image \SystemRoot\system32\ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16399.amd64fre.win7_gdr.090722-1835
Machine Name:
Kernel base = 0xfffff800`02c02000 PsLoadedModuleList = 0xfffff800`02e3fe50
Debug session time: Sat Dec  5 08:27:22.370 2009 (GMT-5)
System Uptime: 0 days 1:46:54.698
Unable to load image \SystemRoot\system32\ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Loading Kernel Symbols
...............................................................
................................................................
......................................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {fffffa8103f81870, 2, 0, fffff88006fe8081}

***** Kernel symbols are WRONG. Please fix symbols to do analysis.

*************************************************************************
***                                                                   ***
***                                                                   ***
***    Your debugger is not using the correct symbols                 ***
***                                                                   ***
***    In order for this command to work properly, your symbol path   ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: nt!_KPRCB                                     ***
***                                                                   ***
*************************************************************************
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Your debugger is not using the correct symbols                 ***
***                                                                   ***
***    In order for this command to work properly, your symbol path   ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: nt!KPRCB                                      ***
***                                                                   ***
*************************************************************************
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Your debugger is not using the correct symbols                 ***
***                                                                   ***
***    In order for this command to work properly, your symbol path   ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: nt!_KPRCB                                     ***
***                                                                   ***
*************************************************************************
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Your debugger is not using the correct symbols                 ***
***                                                                   ***
***    In order for this command to work properly, your symbol path   ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: nt!KPRCB                                      ***
***                                                                   ***
*************************************************************************
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Your debugger is not using the correct symbols                 ***
***                                                                   ***
***    In order for this command to work properly, your symbol path   ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: nt!_KPRCB                                     ***
***                                                                   ***
*************************************************************************
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Your debugger is not using the correct symbols                 ***
***                                                                   ***
***    In order for this command to work properly, your symbol path   ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: nt!_KPRCB                                     ***
***                                                                   ***
*************************************************************************
Unable to load image \SystemRoot\system32\DRIVERS\gt72ubus.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for gt72ubus.sys
*** ERROR: Module load completed but symbols could not be loaded for gt72ubus.sys
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Your debugger is not using the correct symbols                 ***
***                                                                   ***
***    In order for this command to work properly, your symbol path   ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: nt!_KPRCB                                     ***
***                                                                   ***
*************************************************************************
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Your debugger is not using the correct symbols                 ***
***                                                                   ***
***    In order for this command to work properly, your symbol path   ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: nt!_KPRCB                                     ***
***                                                                   ***
*************************************************************************
Probably caused by : gt72ubus.sys ( gt72ubus+c081 )

Followup: MachineOwner
---------
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Hi and thank you for helping me but the problem wasn't resolved.
I did what you said, I run system file and it is returned: "windows did not find any breach of integrity". The USB ports of my computer stopped working and I restarted the computer.
Until a few minutes ago, when I has some programs open and I was copy some files to my external disk the computer stopped working and, after a few seconds, the screen goes green and computer restarted. When computer start it says:

Problem signature:
Event Name Problem: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Region ID: 2070

Additional information about the problem:
BCCode: 1a
BCP1: 0000000000000403
BCP2: FFFFF6800000C310
BCP3: B6C0000061BA2867
BCP4: 00FCFCFC00FCFCFC
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C: \ Windows \ Minidump \ 120609-28203-01.dmp
C: \ Users \ Paul \ AppData \ Local \ Temp \ WER-72015-0.sysdata.xm
Click to expand...
Minidump:
View attachment 40737
 

My Computer

OS
Windows 7
These drivers are still in need of updating:

Code: 
gtscser  gtscser.sys  Mon Dec 03 06:09:33 2007
gtptser  gtptser.sys  Fri Mar 30 07:38:14 2007
gt72ubus gt72ubus.sys Tue Oct 09 07:53:29 2007
Gt51Ip   Gt51Ip.sys   Tue Nov 13 09:51:11 2007
RTL8187  RTL8187.sys  Thu Jun 26 21:40:34 2008
fet6x64v fet6x64v.sys Mon Sep 22 05:29:12 2008
viahduaa viahduaa.sys Tue Jun 05 22:50:05 2007

I can find you the latest Realtek and maybe other one if you tell me your motherboard model. Use the mainboard tab of CPU-Z to find out.
 

My Computer

Computer Manufacturer/Model Number
self built
OS
7600.20510 x86
CPU
P4 550 3.4 GHz HT running at 3.5 GHz
Motherboard
MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard
Memory
OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz
Graphics Card(s)
HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP
Sound Card
MOTU Traveler firewire studio interface 192 kHz 24 bit
Monitor(s) Displays
22" widescreen Acer X223W LCD, 17" Compaq P75 CRT
Screen Resolution
1680x1050 and 1280x1024
Hard Drives
SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB
PSU
350W generic
Case
Cybertronpc, it glows blue
Cooling
stock cpu fan, Ice-Q 3 gpu and system, many case fans
Keyboard
Logitch Classical Keyboard 200
Mouse
Logitech Mediaplay cordless
Internet Speed
1792/448 kbits/sec
Other Info
SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2
torrentg said:
These drivers are still in need of updating:

Code: 
gtscser  gtscser.sys  Mon Dec 03 06:09:33 2007
gtptser  gtptser.sys  Fri Mar 30 07:38:14 2007
gt72ubus gt72ubus.sys Tue Oct 09 07:53:29 2007
Gt51Ip   Gt51Ip.sys   Tue Nov 13 09:51:11 2007
RTL8187  RTL8187.sys  Thu Jun 26 21:40:34 2008
fet6x64v fet6x64v.sys Mon Sep 22 05:29:12 2008
viahduaa viahduaa.sys Tue Jun 05 22:50:05 2007
I can find you the latest Realtek and maybe other one if you tell me your motherboard model. Use the mainboard tab of CPU-Z to find out.
Click to expand...

mainboard.png


How can I find another drivers ?
 

My Computer

OS
Windows 7
This is for the RTL8187 - Realtek

The others you'll have to Google to see what you can find.

Install for Win 7 for the link above now though.
 

My Computer

Computer Manufacturer/Model Number
self built
OS
7600.20510 x86
CPU
P4 550 3.4 GHz HT running at 3.5 GHz
Motherboard
MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard
Memory
OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz
Graphics Card(s)
HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP
Sound Card
MOTU Traveler firewire studio interface 192 kHz 24 bit
Monitor(s) Displays
22" widescreen Acer X223W LCD, 17" Compaq P75 CRT
Screen Resolution
1680x1050 and 1280x1024
Hard Drives
SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB
PSU
350W generic
Case
Cybertronpc, it glows blue
Cooling
stock cpu fan, Ice-Q 3 gpu and system, many case fans
Keyboard
Logitch Classical Keyboard 200
Mouse
Logitech Mediaplay cordless
Internet Speed
1792/448 kbits/sec
Other Info
SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2
torrentg said:
This is for the RTL8187 - Realtek

The others you'll have to Google to see what you can find.

Install for Win 7 for the link above now though.
Click to expand...

To install the new drives do I need to uninstall something first ?
 

My Computer

OS
Windows 7
No. Just install new ones. No need to worry about removing anything.
 

My Computer

Computer Manufacturer/Model Number
self built
OS
7600.20510 x86
CPU
P4 550 3.4 GHz HT running at 3.5 GHz
Motherboard
MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard
Memory
OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz
Graphics Card(s)
HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP
Sound Card
MOTU Traveler firewire studio interface 192 kHz 24 bit
Monitor(s) Displays
22" widescreen Acer X223W LCD, 17" Compaq P75 CRT
Screen Resolution
1680x1050 and 1280x1024
Hard Drives
SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB
PSU
350W generic
Case
Cybertronpc, it glows blue
Cooling
stock cpu fan, Ice-Q 3 gpu and system, many case fans
Keyboard
Logitch Classical Keyboard 200
Mouse
Logitech Mediaplay cordless
Internet Speed
1792/448 kbits/sec
Other Info
SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2
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