Windows 7 "Explorer Crash" Error

ShaX5

New member
Local time
3:52 PM
Messages
5
To start off, I'm using "Windows 7 RTM Ultimate x64"

The first time it happened I figured whatever, sometimes computers get Iffy but seeing as how this is happening to me at least twice a day I feel it needs to be addressed. Now at least twice a day I get a message saying my explorer has encountered an error and must restart. So I click on the "more info" arrow to see the files associated with the error and every single error always has the same files in the description.

Files that help describe the problem:

C:\Users\***\AppData\Local\Temp\WER57E5.tmp.WERInternalMetadata.xml
C:\Users\***\AppData\Local\Temp\WER74B5.tmp.appcompat.txt
C:\Users\***\AppData\Local\Temp\WER7542.tmp.hdmp

(The "***" is just my computers name blanked out.)

Before anyone asks, yes I have a second hard-drive in my computer and yes I have tried reinstalling windows a couple of times with and without the second hard-drive connected. The error happens regardless. So if anyone has any information that can help please feel free to share :D
 

My Computer

OS
Windows 7 Ultimate (x64)
i was having random explorer crashes when right-clicking - hasn't happened for a few days though since i played with my context menu *touches wood*
 

My Computer

Computer Manufacturer/Model Number
mickey megabyte 1234
OS
ultimate 64 sp1
CPU
i5 2500K [email protected]
Motherboard
MSI P67A-GD53
Memory
8 gigs GSkill Ripjaws 1600
Graphics Card(s)
amd hd6950
Sound Card
creative x-fi gamer
Monitor(s) Displays
samsung 24"
Screen Resolution
1920x1080
Hard Drives
ocz vertex 2e 60 gig, samsung f3 1tb, buffalo 2tb ext
PSU
antec 550
Case
antec three hundred
Cooling
i'm a cooling fan
Keyboard
saitek eclipse ii
Mouse
logitech g3
Internet Speed
about 4 Mbps
Other Info
i love win7
It is an compatibility issue. You find more information about the issue from these three files. Somewhere near the end in the error dump file (C:\Users\***\AppData\Local\Temp\WER****.tmp.hdmp) you should find a link starting http://oca.microsoft.com/.......

Click the link, it takes you to the Windows Error Reporting site where you find more information about this issue.

Kari
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP ENVY 17-1150eg
OS
Windows 10 Pro x64 EN-GB
CPU
1.6 GHz Intel Core i7-720QM Processor
Memory
6 GB
Graphics Card(s)
ATI Mobility Radeon HD 5850 Graphics
Sound Card
Beats sound system with integrated subwoofer
Monitor(s) Displays
17" laptop display, 22" LED and 32" Full HD TV through HDMI
Screen Resolution
1600*900 (1), 1920*1080 (2&3)
Hard Drives
Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media
Cooling
As Envy runs a bit warm, I have it on a Cooler Master pad
Keyboard
Logitech diNovo Media Desktop Laser (bluetooth)
Mouse
Logitech Performance Mouse MX
Internet Speed
50/10 Mbps VDSL
Antivirus
Windows Defender 4.3.9431.0
Browser
Maxthon 3.5.2., IE11
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