Windows 7 failed updates error code 800B0003

[Caramelo]

Several failed Windows 7x64 updates (see attachements)

error code 800B0003





View attachment 352135

Ran SURT
Ran sfc/scannow in elevated prompt. It found errors that it could not fix.
Note: I could not upload the entire CBS folder as a rar or a zip,( I kept getting a 505 error) so I uploaded the cbs log file.

 

[NoelDP]

I need tha CheckSUR.log file as well please... and the c:\windows\windowsupdate.log file

 

[Caramelo]

Here they are.

 

[NoelDP]

Interesting - the only 0x800b0003 errors in the Windowsupdate log are paired with -643 ones - which usually indicate a problem with the base install of the component involved.
In your case, I suspect that the issue may simply be a bad download (despite the checking that WU does).

Try installing the .NET update from the standalone download...
https://www.microsoft.com/en-gb/download/details.aspx?id=44686

 

[Caramelo]

Hi,
There are 2 files listed for down load. A x64.exe and a x86.exe. Which is the appropriate one?

 

[NoelDP]

X64 ... the 64-bit version

 

[Caramelo]

Thanks. That didn't work. I seem to remember trying it a while ago when I was trouble shooting on my own.




Sorry, that log file screen shot is unreadable. Here is a copy and paste.

View attachment netframework log file text.txt

 

[Caramelo]

I've just noticed in the error log a line that refers to my E/:HDD, I've pointed to it with a red arrow. I believe that I may have had Win XP installed on this HD at one point. For some reason it seems that some Win 7 update files are being put on the E drive (see second screen shot) I'd noticed these files before but I had no idea what the gibberish meant. I have no idea why these files would be directed to my E: drive. Win 7 is installed on C: and most of the Win updates are successful. It's just the netframework and the MS Visual C++ that have failed.

 

[NoelDP]

The problem appears to be this...

E:\b9d67a64dbadee130867\NDP45-KB2978128.msp - Signature verification for file NDP45-KB2978128.msp (E:\b9d67a64dbadee130867\NDP45-KB2978128.msp) failed with error 0x800b0003 (The form specified for the subject is not one supported or known by the specified trust provider.)

... which is indeed with the installed certificates.
I have no real idea how to go about patching this, so I suspect that your best option for a quick solution is going to be uninstalling .NET 4.5.x, running the cleanup tool, and then reinstalling it...

.NET Framework Cleanup Tool User's Guide - Aaron Stebner's WebLog - Site Home - MSDN Blogs should assist

You may need to do similar things with the other update.

 

[Caramelo]

I'm concerned that if I uninstall Net 4.5 and then have trouble reinstalling like I have now that I'll really have problems having programs run.

The only versions that I see when I go to add/remove programs are 1.1 and 4.51. Should there also be 2.x and 3.x in a Win 7 install?

 

[NoelDP]

Version 3.5 is part of Windows 7, and cannot be uninstalled as such. Version 2.x is part of v3.5.

There should be no problem about uninstalling and reinstalling v4.5.2 - even if the result still doesn't update properly.

 

[Caramelo]

I uninstalled 4.5.1 and 1.1 (which was for xp only).
I ran the clean up tool you referenced.
I downloaded 4.5.1
It failed to install-same error code 800B00003

I don't understand why the command line specifies E/:
So as of now I can't get Netframework installed.
Here is the log.

View attachment netframework log file 2.txt

Here is the clean up tool log (ran twice)

View attachment 352307