Windows 7 freezes, started randomly

[Surgikill]

Windows 7 freezes PLEASE HELP

Hello all I am new here and was looking for some help. I am 15 and do not have a large knowledge base of fixing software issues with computers. I assembled a system back in August of 2010 and it has run without issues since a month ago. It now freezes randomly without any rhyme or reason. When it freezes static is also played through the speakers. In order to recover my system I have to turn off the power supply, even the hdd reset button wont work. The only thing that shows in the event viewer is that the "audit has been lost in transit 0" and that "Microsoft antimalware has stopped working". Like I said no hardware changes were made. I can provide a list of drivers, events from the event viewer and ram information. As far as I know all my hardware is kosher and the powersupply is more than capable of powering my system. I have rmaed my motherboard once and it came back with no issues.



EDIT:

antivirus scan-done
malwarebytes-done
memtest86-done
whole system temp besides grafx card is below 30c
clean boot-done
psu came through with flying colors
no oc except factory on graphics card
harddrive comes through fine

I still have to test safe mode, I ran it in safe mode once for a few minutes then i rebooted of my own accord.

EDIT: System Specs
System Manufacturer/Model Number Custom built by me
OS Windows 7 64 bit
CPU Core i5 750
Motherboard EVGA P55 SLI
Memory G SKILL DDR3 1333 FC310666 4GB
Graphics Card GALAXY GTX 460 SUPER OC
Sound Card none
Monitor(s) Displays eMachines 21.5in. display

Update your System Spec
PSU Corsair 850hx
Case NZXT M59
Cooling Air
Hard Drives Seagate Barracudda 80 gig system drive Two laptop harddrives


EDIT: After doing multiple things I have still not resolved this issue. Please help me with this I am very frustrated. Thank You.

 

[richc46]

The first thing I would do is run an anti virus scan
Then
Download and run a full scan with malwarebytes.

Here are my solutions to freezing, and an excellent article, which I hope is of some help
Go to search type device manager and look for any yellow warning markers
Download and run malwarebytes, a full scan after you update
Run antivirus scan
Check memory with memtest86
Make sure that you are not over heating.
Try in safe mode; report back if it works properly.
Try a clean boot
Make sure PSU is working properly
If overclocking, restore to original
Test hard drive at company website.
Test in safe mode, does it still happen?
Try with clean boot..
http://support.microsoft.com/kb/929135

http://www.geekstogo.com/forum/topic...ing-memtest86/
http://support.microsoft.com/kb/929135
http://malwarebytes.org/
http://www.almico.com/speedfan.php

http://ezinearticles.com/?Troublesho...blems&id=39981

 

[Surgikill]

antivirus scan-done
malwarebytes-done
memtest86-done
whole system temp besides grafx card is below 30c
psu came through with flying colors
no oc except factory on graphics card
harddrive comes through fine

performing clean boot now, only issue is i have to wait for it to spontaneously freeze, hope its just an nvidia driver

I still have to test safe mode, I ran it in safe mode once for a few minutes then i rebooted of my own accord.

 

[Surgikill]

Alright It ran good for two days after I used clean boot then bam, froze while it was downloading stuff last night. In clean boot the nvidia 3d stereoscopic driver is ticked to not run. Is there anyway I can uninstall that particular driver?

 

[Surgikill]

Alright Im going to attach stuff from the event log that happened on 3/4/11. New stuff popped up. Maybe you guys can make something of it.

 

[Master Green]

Hi SurgiKill,
If it was I who had these issues, I would try and bring up the task manager and see what the CPU is running at and maybe see what is maybe contributing as my first step...Some times that has led me to the startup location (msconfig).

If it was neccessary, I would download and run Process Explorer and Autoruns and see if that would also assist me in locating mister bad boy. If you are able to get into safe mode it has always been to my understanding that would indicate a hardware problem. Keep in mind that some of the spyware out there will cause your computer to freeze up and running the spyware/virus scans in normal mode will or can show nothing in it's findings, so it's best to run Malwarebytes in safe mode if you definetely want to rule it out...Just a few more thoughts for you to ponder.

 

[Surgikill]

@Master Green

When my computer freezes it locksup hard. No cursor movement no window movment no hdd activity. I can't even use the harddrive reset, I have to use the power button on the back of the psu. I am currently in safe mode seeing as it crashed again. I am running malwarebytes and will see if it comes up with anything. Any other suggestions as to what I should do in safe mode. I'm completely pi$$ed off, I just want this thing to run properly.

 

[Master Green]

Hi SurgiKill,
After the Malwarebytes scan is done and if it finds no infections, shut the computer down and before rebooting it back into normal mode, take the casing off of the tower. Turn it back on and watch the fan. I'm not sure we can feel the power supply unit is involved (unless a different one other than what the spec's allow was installed).

Trust me, I know and understand your frustrations.

 

[Surgikill]

Psu is fine powerwise, everything is cool in the case. (built the pc myself, everything except graphics stays under 30c). I will check the psu fan. (its a bottom mount so its going to be a pain).

EDIT: Do you want pictures of the hardware configuration?

 

[Surgikill]

Malwarebytes is done and guess what.... it didn't find anything. I have to move my pc in order to have a chance to look at the psu fan. All other fans are running fine (have a plexiglass side panel). Anything else I should do before I reboot?

 

[Master Green]

SurgiKill,
If the graphics card is in question, then maybe when the computer is up and running good before it freezes, you can look into updating it (by going to it's web site and getting the latest drivers for it) ? When we buy something new and install it, some times because we bought it from a store we tend to think it's all up to snuff but we never know for sure how long it has sat on the store shelf and that's why I am mentioning it.

I also apologize if it may seem like we are taking the back roads to finding where the problem is instead of the highway but when a problem is unknown, I tend to like to take the path that is better known as the process of elimination.

 

[Surgikill]

Alright I rebooted and the psu fan is working top notch. I found two rogue screws in the case. If that was the cause of my freezing issue I will laught but i believe it is not. So far safe mode has been fine, which leads me to believe it is a software issue which will (hopefully) be easier to deal with than a hardware compatibility issue. For whatever reason my brain is telling me its a nvidia driver issue. I will stay in safe mode and see if it freezes.

Will keep you posted.

 

[Master Green]

Hi Surgikill,
Okay...Since I don't recall what the memtest that was suggested earlier was can you do it again and this way we can maybe focus on a possible motherboard issue that is going on here...Run memtest86 and follow these steps:

• Run the memtest86 with both memory modules in place and,
• if it shuts down during the test, remove one module and run it again
• If it does not shut down during the memtest86 with just one in place, I believe we then have the culprit.
• If the memtest shuts down during the test with both in place then it is believed there is a problem with the motherboard or CPU.

 

[richc46]

If you are OK in safe mode, go with clean boot. Use CB long enough to be sure if it freezes or not. This will help to solve the problem, quickly
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

 

[Surgikill]

Clean boot with load system services and all non microsoft services disabled stil presents freezing issues. @Master Green, I ran memtest back in August or September on these sticks and they passed with flying colors. The motherboard was rmaed previously and it came back and evga said it was fine. I will run memtest again. Should i use the bios memtest or the OS memtest?


EDIT: And if it runs fine in safemode then the ram should be fine right?

 

[richc46]

Its probably a driver.

 

[Master Green]

SurgiKill,
When you get a chance, check the CPU (fan)...And let us know how that goes...Keep visualization on the fan till the computer freezes and post back wether the fan kept running even after it frooze up or did inded stop at the same time.

 

[Surgikill]

My heatsink for the cpu is two pounds and about 6.5 inches tall. It keeps the cpu under 30c even when passively cooling. I am running memtest right now with one stick. The graphics drivers are up to date. I do not know if the cpu fan has stopped (if it does its a mobo issue which I think is what you are trying to rule out) when memtest is done I will boot back up into normal mode and wait for the inevitable. Then I will check the cpu fan.

 

[Master Green]

Sounds like a plan...keep up the good work.

 

[richc46]

If its good in Safe mode its not hardware. Its a software issue.