Windows 7 freezes at Starting Windows screen

cubemoved

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Hello everyone

I am trying to install Windows 7 (August 2018) Ultimate 64-bit version on a UEFI system. I used Rufus to write the ISO onto my 8 GB USB Drive (Rufus settings photo below).

Annotation_2020-07-01_183032.png


I have disabled Secure boot in BIOS as what the program notes to me. Though, I have not enabled Legacy mode because Rufus has the option to select UEFI (non CSM) below the Target system.

Once I boot into the USB, I am greeted with Starting Windows text. Unfortunately, once the logo animation play, it will freeze (image below).

20200701_181837.jpg


When I enable Legacy mode, it will freeze, and greet me with a blue screen of death. The BSOD contains the stop code 0x000000A5 and a text saying something about "the BIOS isn't ACPI compliant".

The possible suspects are the ISO, the USB, or my Rufus settings. Answers are appreciated and feel free to ask me additional things.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Laptop 14-cm0xxx
OS
Windows 10 Home Single Language x64
CPU
AMD Ryzen 3 2200U with Radeon Vega Mobile Gfx 2.50 GHz
Motherboard
HP 84A2
Memory
12 GB SODIMM
Graphics Card(s)
AMD Radeon(TM) Vega 3 Graphics
Hard Drives
ST1000LM035-1RK172 932 GB
Antivirus
Windows Security
Browser
Google Chrome
My thread seems to be generic, so let me elaborate. I hope this one helps you.

What I am trying to install: Windows 7 (August 2018 version)
What Windows 7 version I am trying to install: (Windows 7 August 2018) Ultimate 64-bit
What type of BIOS I am running: UEFI

What flash drive I am using: SanDisk Cruzer Switch
How large is the flash drive: 8 GB (7.30 GB exact)
What program I used to write the ISO to my flash drive: Rufus 3.11.1678

Have I disabled Secure boot: Yes, definitely

What is the result: Stuck on the Starting Windows screen (image above)
Have I tried booting to Safe Mode: Yes
What is the result with Safe Mode: Stuck on "Loaded: [...] disk.sys"

(Below are different settings I have tried)

Did I try "Windows To Go" Image option: No
Have I tried "MBR" Partition scheme: Yes
Have I tried changing settings below "Format Options": No

Have I enabled Legacy mode: Yes
What is the result of enabling Legacy mode: Would freeze at "Starting Windows" for a couple of second and show a BSOD
What does the BSOD contain: The BIOS in this system is not fully ACPI compliant. Please contact your system vendor for an updated BIOS.
What is the BSOD stop code: 0x000000A5

Have I tried updating my BIOS: No, as I'm not sure if it will work

Have I tried enabling "Enable Boot Logging" on Windows 7 Advanced Options: Yes, but I do not where the nbtlog.txt is located in the flash drive.

Possible suspects:
Windows 7 ISO
SanDisk flash drive
Rufus settings
BIOS settings
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Laptop 14-cm0xxx
OS
Windows 10 Home Single Language x64
CPU
AMD Ryzen 3 2200U with Radeon Vega Mobile Gfx 2.50 GHz
Motherboard
HP 84A2
Memory
12 GB SODIMM
Graphics Card(s)
AMD Radeon(TM) Vega 3 Graphics
Hard Drives
ST1000LM035-1RK172 932 GB
Antivirus
Windows Security
Browser
Google Chrome
What is your SATA mode set to in your BIOS?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
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Ducky Shine 6 w/ MX Browns and PBT keycaps
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Xtrfy M1-Ice
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100MBit/s down, 20MBit/s up
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Bitdefender
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cubemoved

Solution-Win7-Win-x-Ryzen

1. Either:
Install the sha2 update and the drivers into windows 7 install.wim

Use win10 boot media and apply the image to the hard disk using something like winntsetup

win10 boot media 183x64.iso

2.OR:

Install the sha2 update and the drivers into windows 7 install.wim
Replace sources\install.wim of win10 installation media with the windows 7 install.wim
Then boot that up and use win10 setup routine - it will apply the win7 image fine.

win10 installation media TechBench by WZT (v4.1.1)


3.OR: ( bit more complicated)

You could install the sha2 update and ryzen drivers into windows 7 boot.wim
 

My Computers My Computers

System One System Two

  • Computer type
    PC/Desktop
    OS
    7 X64
    CPU
    i5 8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    2x8gb 3200mhz
    Hard Drives
    various
    PSU
    pure power 11 400w cm
    Case
    Coolermaster
    Cooling
    cryorig m9i
  • Computer type
    PC/Desktop
    OS
    7x64
    CPU
    g5400
    Motherboard
    ga b365m ds3h
    Memory
    8gb ddr4 2400
    PSU
    xfx pro 450w

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Laptop 14-cm0xxx
OS
Windows 10 Home Single Language x64
CPU
AMD Ryzen 3 2200U with Radeon Vega Mobile Gfx 2.50 GHz
Motherboard
HP 84A2
Memory
12 GB SODIMM
Graphics Card(s)
AMD Radeon(TM) Vega 3 Graphics
Hard Drives
ST1000LM035-1RK172 932 GB
Antivirus
Windows Security
Browser
Google Chrome
cubemoved

Solution-Win7-Win-x-Ryzen

1. Either:
Install the sha2 update and the drivers into windows 7 install.wim

Use win10 boot media and apply the image to the hard disk using something like winntsetup

win10 boot media 183x64.iso

Hello, thanks for the reply. How do you install the sha256 update and where do you put the drivers to the Windows 7 install.wim? Thanks in advanced
 
Last edited:

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Laptop 14-cm0xxx
OS
Windows 10 Home Single Language x64
CPU
AMD Ryzen 3 2200U with Radeon Vega Mobile Gfx 2.50 GHz
Motherboard
HP 84A2
Memory
12 GB SODIMM
Graphics Card(s)
AMD Radeon(TM) Vega 3 Graphics
Hard Drives
ST1000LM035-1RK172 932 GB
Antivirus
Windows Security
Browser
Google Chrome
cubemoved

Solution-Win7-Win-x-Ryzen

1. Either:
Install the sha2 update and the drivers into windows 7 install.wim

Use win10 boot media and apply the image to the hard disk using something like winntsetup

win10 boot media 183x64.iso

Actually, I've found out how to install the updates and drivers. But I am getting errors on the APU drivers saying "The system cannot find the file specified." I'll put everything I've done below.

References
This is where I learned to install the sha update.
Then, I used this to add the drivers given to me.

I mounted the files in my bootable flash drive, using DISM tool, to E:\Mount\ for your reference.
I placed the driver files (ones that I downloaded to be installed to the mounted Windows) to C:\MountDrivers

Windows6.1-KB3033929-x64.msu is the sha update

I am using Elevated PowerShell (PowerShell with administrator rights), not PowerShell x86 or PowerShell ISE.

I am now using Windows 7 Home Premium instead of Ultimate (both are 64-bit)

Prerequisites
Code:
PS C:\WINDOWS\system32> Dism /Get-WimInfo /WimFile:F:\sources\install.wim

Deployment Image Servicing and Management tool
Version: 10.0.18362.1

Details for image : F:\sources\install.wim

Index : 1
Name : Windows 7 Home Basic
Description : Windows 7 Home Basic
Size : 11,710,161,360 bytes

Index : 2
Name : Windows 7 Home Premium
Description : Windows 7 Home Premium
Size : 12,222,587,449 bytes

Index : 3
Name : Windows 7 Professional
Description : Windows 7 Professional
Size : 12,122,886,417 bytes

Index : 4
Name : Windows 7 Ultimate
Description : Windows 7 Ultimate
Size : 12,285,492,779 bytes

The operation completed successfully.
PS C:\WINDOWS\system32> Dism /Mount-Image /ImageFile:F:\sources\install.wim /Index:2 /MountDir:E:\Mount

Deployment Image Servicing and Management tool
Version: 10.0.18362.1

Mounting image
[==========================100.0%==========================]
The operation completed successfully.

Update and Drivers
Code:
PS C:\WINDOWS\system32> dism /image:E:\Mount /add-package /packagepath:C:\MountDrivers\Windows6.1-KB3033929-x64.msu

Deployment Image Servicing and Management tool
Version: 10.0.18362.1

Image Version: 6.1.7601.17514

Processing 1 of 1 - Adding package C:\MountDrivers\Windows6.1-KB3033929-x64.msu
[==========================100.0%==========================]
The operation completed successfully.
PS C:\WINDOWS\system32> dism /Image:E:\Mount /Add-Driver /Driver:C:\MountDrivers /Recurse

Deployment Image Servicing and Management tool
Version: 10.0.18362.1

Image Version: 6.1.7601.17514

Searching for driver packages to install...
Found 4 driver package(s) to install.
Installing 1 of 4 - C:\MountDrivers\Ryzen APU video driver\AMDLOG\amdlog.inf: The driver package was successfully installed.
Installing 2 of 4 - C:\MountDrivers\Ryzen APU video driver\APU\C0353611.inf: Error - An error occurred. The driver package could not be installed.
For more information, check for log files in the <windir>\inf folder of the target image.
Installing 3 of 4 - C:\MountDrivers\Ryzen APU video driver\APU\C0353612.inf: Error - An error occurred. The driver package could not be installed.
For more information, check for log files in the <windir>\inf folder of the target image.
Installing 4 of 4 - C:\MountDrivers\Ryzen APU video driver\Audio\atihdw76.inf: The driver package was successfully installed.

Error: 2

The command completed with errors. For more information, refer to the log file.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

Driver Install Logs

Section end of "C0353611.inf" on "setupapi.offline.log" located at E:\Mount\Windows\inf
Code:
     flq: CopyFile: 'C:\MountDrivers\Ryzen APU video driver\APU\B353216\amdgfxinfo64.dll'
     flq:       to: 'E:\Mount\Windows\System32\DriverStore\FileRepository\c0353611.inf_amd64_neutral_8af21742ff68aa00\B353216\SET6ABB.tmp'
     flq: MoveFile: 'E:\Mount\Windows\System32\DriverStore\FileRepository\c0353611.inf_amd64_neutral_8af21742ff68aa00\B353216\SET6ABB.tmp'
     flq:       to: 'E:\Mount\Windows\System32\DriverStore\FileRepository\c0353611.inf_amd64_neutral_8af21742ff68aa00\B353216\amdgfxinfo64.dll'
!!!  flq: Error installing file (0x00000002)
!!!  flq: Error 2: The system cannot find the file specified.
!    flq:      SourceFile   - 'C:\MountDrivers\Ryzen APU video driver\APU\B353216\DSEManager.exe'
!    flq:      TargetFile   - 'E:\Mount\Windows\System32\DriverStore\FileRepository\c0353611.inf_amd64_neutral_8af21742ff68aa00\B353216\DSEManager.exe'
!!!  sto: Failed to copy file 'C:\MountDrivers\Ryzen APU video driver\APU\B353216\DSEManager.exe' to 'E:\Mount\Windows\System32\DriverStore\FileRepository\c0353611.inf_amd64_neutral_8af21742ff68aa00\B353216\DSEManager.exe'. Error = 0x00000002
!!!  flq: SPFQNOTIFY_COPYERROR: returned SPFQOPERATION_ABORT.
!!!  flq: Error 995: The I/O operation has been aborted because of either a thread exit or an application request.
!!!  flq: FileQueueCommit aborting!
!!!  flq: Error 995: The I/O operation has been aborted because of either a thread exit or an application request.
!!!  sto: Failed to copy driver package to 'E:\Mount\Windows\System32\DriverStore\FileRepository\c0353611.inf_amd64_neutral_8af21742ff68aa00'. Error = 0x00000002
!!!  sto: Failed to import driver package into Driver Store. Error = 0x00000002
<<<  Section end 2020/07/03 17:16:23.894
<<<  [Exit status: FAILURE(0x00000002)]

Section end of "C0353612.inf" on "setupapi.offline.log" located at E:\Mount\Windows\inf
Code:
     flq: CopyFile: 'C:\MountDrivers\Ryzen APU video driver\APU\B353216\amdgfxinfo64.dll'
     flq:       to: 'E:\Mount\Windows\System32\DriverStore\FileRepository\c0353612.inf_amd64_neutral_f4d357613fb829da\B353216\SET9B64.tmp'
     flq: MoveFile: 'E:\Mount\Windows\System32\DriverStore\FileRepository\c0353612.inf_amd64_neutral_f4d357613fb829da\B353216\SET9B64.tmp'
     flq:       to: 'E:\Mount\Windows\System32\DriverStore\FileRepository\c0353612.inf_amd64_neutral_f4d357613fb829da\B353216\amdgfxinfo64.dll'
!!!  flq: Error installing file (0x00000002)
!!!  flq: Error 2: The system cannot find the file specified.
!    flq:      SourceFile   - 'C:\MountDrivers\Ryzen APU video driver\APU\B353216\DSEManager.exe'
!    flq:      TargetFile   - 'E:\Mount\Windows\System32\DriverStore\FileRepository\c0353612.inf_amd64_neutral_f4d357613fb829da\B353216\DSEManager.exe'
!!!  sto: Failed to copy file 'C:\MountDrivers\Ryzen APU video driver\APU\B353216\DSEManager.exe' to 'E:\Mount\Windows\System32\DriverStore\FileRepository\c0353612.inf_amd64_neutral_f4d357613fb829da\B353216\DSEManager.exe'. Error = 0x00000002
!!!  flq: SPFQNOTIFY_COPYERROR: returned SPFQOPERATION_ABORT.
!!!  flq: Error 995: The I/O operation has been aborted because of either a thread exit or an application request.
!!!  flq: FileQueueCommit aborting!
!!!  flq: Error 995: The I/O operation has been aborted because of either a thread exit or an application request.
!!!  sto: Failed to copy driver package to 'E:\Mount\Windows\System32\DriverStore\FileRepository\c0353612.inf_amd64_neutral_f4d357613fb829da'. Error = 0x00000002
!!!  sto: Failed to import driver package into Driver Store. Error = 0x00000002
<<<  Section end 2020/07/03 17:16:37.470
<<<  [Exit status: FAILURE(0x00000002)]]

The full setupapi.offline.log is attached. Thank you again in advanced.
 

Attachments

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Laptop 14-cm0xxx
OS
Windows 10 Home Single Language x64
CPU
AMD Ryzen 3 2200U with Radeon Vega Mobile Gfx 2.50 GHz
Motherboard
HP 84A2
Memory
12 GB SODIMM
Graphics Card(s)
AMD Radeon(TM) Vega 3 Graphics
Hard Drives
ST1000LM035-1RK172 932 GB
Antivirus
Windows Security
Browser
Google Chrome
Canonkong suggests using dism++ to integrate updates and drivers.

It might help if you followed any instructions and suggestions on that thread . Any questions, ask on that thread at win raid
 

My Computers My Computers

System One System Two

  • Computer type
    PC/Desktop
    OS
    7 X64
    CPU
    i5 8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    2x8gb 3200mhz
    Hard Drives
    various
    PSU
    pure power 11 400w cm
    Case
    Coolermaster
    Cooling
    cryorig m9i
  • Computer type
    PC/Desktop
    OS
    7x64
    CPU
    g5400
    Motherboard
    ga b365m ds3h
    Memory
    8gb ddr4 2400
    PSU
    xfx pro 450w
Canonkong suggests using dism++ to integrate updates and drivers.

It might help if you followed any instructions and suggestions on that thread . Any questions, ask on that thread at win raid

Noted. Thank you!
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Laptop 14-cm0xxx
OS
Windows 10 Home Single Language x64
CPU
AMD Ryzen 3 2200U with Radeon Vega Mobile Gfx 2.50 GHz
Motherboard
HP 84A2
Memory
12 GB SODIMM
Graphics Card(s)
AMD Radeon(TM) Vega 3 Graphics
Hard Drives
ST1000LM035-1RK172 932 GB
Antivirus
Windows Security
Browser
Google Chrome
Canonkong suggests using dism++ to integrate updates and drivers.

It might help if you followed any instructions and suggestions on that thread . Any questions, ask on that thread at win raid

I had no luck with every solution. I solved the DSEManager.exe issue, as well as the Windows 10 custom setup. However, Windows will still freeze at the Starting Windows screen. Even with the BIOS updated, I think it won't work. But thank you for the help you've given.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Laptop 14-cm0xxx
OS
Windows 10 Home Single Language x64
CPU
AMD Ryzen 3 2200U with Radeon Vega Mobile Gfx 2.50 GHz
Motherboard
HP 84A2
Memory
12 GB SODIMM
Graphics Card(s)
AMD Radeon(TM) Vega 3 Graphics
Hard Drives
ST1000LM035-1RK172 932 GB
Antivirus
Windows Security
Browser
Google Chrome
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