Windows 7 freezes when left alone

[maxel99]

Hello,

I am running windows 7 (7100x64) off a relatively new HP laptop and whenever I leave my computer alone for a while it goes to sleep and freezes. I then turned off sleep function on the hp settings and if I leave the thing alone for a while it still freezes without going into sleep mode. However the problem does not occur when i close the laptop and then open it up later - then it kicks back into life like normal.

I made the switch with a clean install from vista and I didn't have these problems on that system. Does anyone know if this is a common problem with an easy-ish solution? i am no computer expert and would appreciate some advice on what I should do - should I re-install windows and is it possible to do that without losing my settings / files?

 

[maxel99]

also attached is now my system info so you can see exactly what i am running and maybe help make a more accurate suggestion

details of the problem are that the computer totally freezes, it is black cause the screen turned off - this goes back to showing the desktop but then everything freezes, no mouse no nothing ( ctrl alt delete either)

 

[Carbon6]

Sorry to interject....
Just adding my bit, im interested where this thread goes, as i have exactly the same issue, except i have a AMD/Nvidia based desktop system....
Feel free to ask for more info, or tell me to go make a new thread..Thanks

 

[zx81]

Maybe this will help.

Goto Start -> enter power plan -> select from the menu-> choose a powerplan

Select High Performance

Goto Start-> enter choose , and select choose when to turn off display

View attachment 35424

Hope this works for you!

zx81

 

[maxel99]

yes I was already doing that power plan thing as I had thought the problem was with the sleep function - it does help but it doesn't exactly solve the problem. if I wanted to live with an operating system that doesn't do what i wanted I would have stuck with Vista

 

[chev65]

Try this setting out and see if anything changes.

 

[Carbon6]

i seem to have cured it by updating the Nvidia Geforce drivers to the lastest beta version...
I was tempted to do so by the promise of 'Over 200 bugfixes'

So far so good...i am under the impression it had troubles when bringing the monitor out of standby..

 

[Axon]

Have you made any progress with this? I have essentially the same issue.

 

[maxel99]

I have done all the things recomended:

installed latest nvidia driver
turned off sleep for hard disk (is this risky by the way?)
Turned off sleep when open

and the results:

It does not freeze permanently now, it will look like a normal freeze and then i leave it alone for like a minute and the whole thing comes back to life - earlier this would be done and I would lose sound but now sound comes back to...it ain't great but nor is it as bad as before