windows 7 hangs with following message..

[paparazzo79]

Until yesterday my Windows 7 64bit worked normally until after 1-2 hours from booting I noticed that my notebook acts weird.
Windows 7 just hangs/freezes iwith a message that any program I click is not responding.Then when I try to close it:I get message:
Windows can not end this process.Do you want to close it...
and when I click on end process I just get white screen,and it brings me back to desktop with no icons.HDD led doesn't work at that time.
I checked all the process who boot up with system and I didn't noticed anything suspicious with process explorer by sisinternals.
the only solution is that I must power it off with power off button on my notebook.
This is really annoying because it doesn't happen at start,it happens after boot up maybe few hours after I work on my notebook.
I did sfc /scannow and I got no integrity violation message,which seems that everything is OK...
Anyone had the same problem and what can I do?I really don't want to do clean install cuz I have a lot of documents here.
I scanned it with spybot no suspicious files found.I will scan it now with my AV software.

 

[Arc]

Please post it following the http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html.

If there is no dumps, the event log will provide some helpful information here.

 

[paparazzo79]

OK.I will do tommorow.

 

[paparazzo79]

I got message:Sorry no dump found when I run SF Diagnostic Tool.

 

[Arc]

May be there are no minidumps, but MSINFO32.nfo, event log, etc files will help us to have a closer look to the issue.

Apparently, as the exe files are acting not properly, have a malware scan at first.

Download, install and update MBAM Free, then boot into http://www.sevenforums.com/tutorials/69585-safe-mode.html, and then perform a full system scan.

Precaution is the first.

Then run SF Diag tool again, upload the MSINFo32 and event log here.

 

[paparazzo79]

Ok here is the zip I got with this tool.Hope it helps...

 

[Arc]

Apparently, it comes from the Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20). Do you use it anymore? or use Atheros AR9002WB-1NG Wireless Network Adapter only?

Event[33371]:
Log Name: System
Source: Service Control Manager
Date: 2012-07-11T12:19:27.254
Event ID: 7036
Task: N/A
Level: Information
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: MikeMyerz-PC
Description:
The WLAN AutoConfig service entered the stopped state.
============================================
Event[33367]:
Log Name: System
Source: Microsoft-Windows-WLAN-AutoConfig
Date: 2012-07-11T12:19:26.350
Event ID: 10003
Task: N/A
Level: Error
Opcode: Info
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: MikeMyerz-PC
Description:
WLAN Extensibility Module has stopped unexpectedly.

Module Path: C:\Windows\system32\athihvs.dll

Uninstall that one you dont use. And update the other one.

 

[paparazzo79]

I don't use wireless on that notebook.I haven't even installed it.The wirless led is red on my notebook.
I really don't know why this causes the problem because I don't use wireless,I use network card with adsl connection.
and about updating drivers I don't think I can.All I did is that I installed my network card from offical weebsite with drivers specific for my notebook and everything worked fine until yesterday.
And as you can see the date there is 2012-07-11 but today is 2012-09-24.

 

[Arc]

All you are saying about the ethernet connection are true. But I am seeing the wireless connection is causing some problem

As you dont use it, can you disable it?

 

[paparazzo79]

OK I did it.I will tell you if it happens again...

 

[paparazzo79]

NO help.Recently I tried to run some of my applications which worked normally so far,but they won't run and I see icon of this circle going round and round forever (mouse icon).Then I tried to reboot,but it hanged on desktop screen with no icons.after power off on a key on my notebook I ran your application and here is what I got:

 

[Arc]

Event[34215]:
Log Name: System
Source: Service Control Manager
Date: 2012-07-17T19:08:31.616
Event ID: 7001
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: MikeMyerz-PC
Description:
The SBSD Security Center Service service depends on the Security Center service which failed to start because of the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

Uninstall SpyBot.

Event[34156]:
Log Name: System
Source: Application Popup
Date: 2012-07-17T19:08:11.178
Event ID: 1060
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: MikeMyerz-PC
Description:
\SystemRoot\SysWow64\Drivers\cpuidlep.SYS has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

The program you are using to cooling and power management of your CPU, uninstall it.

Report with the results.

 

[paparazzo79]

I removed spybot.and uninstall core temp program but everytime it hangs on different application.
This time it happened again.Now it hanged on my yahoo messenger window,and I have screenshot and zip file as a result of your program,take a look what happened.
I could not even reboot,when I did it left me with that window still hanging and desktop picture behind it with no icons.
Before that I ran my bitdefender antivirus and I think it found one trojan,tried to delete it,as you can see it was runing in the background.

 

[Arc]

Scan your system with http://www.sevenforums.com/tutorials/166445-windows-defender-offline.html

For your antivirus, uninstall BitDefender and use the best one, Microsoft Security Essentials - Free Antivirus for Windows.

 

[gregrocker]

If these fail here are a few other Troubleshooting Steps for Windows 7 including to establish a Clean Boot, scour the logs for repeat errors to google to resolution, use System Resources, do a Repair Install, leading up to getting a perfect Reinstall which is always a good thing and better than getting a new computer today.

 

[paparazzo79]

Scan your system with http://www.sevenforums.com/tutorials/166445-windows-defender-offline.html

For your antivirus, uninstall BitDefender and use the best one, Microsoft Security Essentials - Free Antivirus for Windows.

OK.I did as you told me.we will see now...

 

[Arc]

If it fails, follow what gregrocker suggested.

 

[paparazzo79]

That antvirus hanged on one trojan virus...just froze with it's screen while it was trying to delete or remove it.
I haven't wrote which one,will do tommorow...

 

[gregrocker]

Which AV? Run it again.

If Malwarebytes (in Safe Mode if necessary) then run WDO from booted CD or Flash stick. If WDO then try Malwarebytes.

There are others here: FREE Bootable AntiVirus Rescue CDs Download List

Post back the exact infection so we can find more targeted solutions.

 

[paparazzo79]

Here is what is happening: