Hello, I'm working on helping my cousin out with his laptop that has Windows 7 Home Premium 64bit. He got the laptop from a friend and wanted to do a clean install of Windows so he used my copy of Windows 7. He had the same OS before wiping the hard drive and installing a new copy. It's been fine for about a month after installing it. Now it's saying "Build 7601 This copy of windows is not genuine" on the bottom right corner on the screen with a black background. Here is the MGADiag report:
For some reason, the notification in the corner that says "Build 7601 This copy of windows is not genuine" isn't there anymore. I'm on his laptop right now and I asked him if he did anything that would cause that and he said he's not sure but the last time I checked before right now, it was there. I don't think he did anything that would fix it though since Microsoft Security Essentials is telling him that "Windows did not pass genuine validation" so the problem is still there.
Thank you to who ever helps us out with this.
Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-BJJ7C-23GD2-TFK2X
Windows Product Key Hash: gpeaD8kkgbOLAFUtOOEYIhTOzcc=
Windows Product ID: 00359-OEM-8882376-79972
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {8E1704DE-169F-4E10-8EBF-18FE08291093}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16384], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{8E1704DE-169F-4E10-8EBF-18FE08291093}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-TFK2X</PKey><PID>00359-OEM-8882376-79972</PID><PIDType>3</PIDType><SID>S-1-5-21-73619296-1632506662-1122810208</SID><SYSTEM><Manufacturer>Gateway</Manufacturer><Model>NV50A</Model></SYSTEM><BIOS><Manufacturer>Gateway</Manufacturer><Version>V2.06</Version><SMBIOSVersion major="2" minor="6"/><Date>20101202000000.000000+000</Date></BIOS><HWID>8F583107018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>83B37A38CA11F3C</Val><Hash>G5GiYMEebDTl4CeAALpNYchuA8I=</Hash><Pid>81602-926-8593836-68932</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: 9f83d90f-a151-4665-ae69-30b3f63ec659
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00176-823-779972-02-1033-7601.0000-3192012
Installation ID: 011736452575125762468426483094294601866075026816441251
Partial Product Key: TFK2X
License Status: Licensed
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 11:16:2012 15:52
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Not Registered - 0x80070005
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MAAAAAEAAgABAAEAAAACAAAAAgABAAEA6GEs4aZHSgRU+QI8mBrqRegu0jqic56z
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ACRSYS ACRPRDCT
FACP ACRSYS ACRPRDCT
HPET ACRSYS ACRPRDCT
BOOT ACRSYS ACRPRDCT
MCFG ACRSYS ACRPRDCT
SLIC ACRSYS ACRPRDCT
SSDT AMD POWERNOWFor some reason, the notification in the corner that says "Build 7601 This copy of windows is not genuine" isn't there anymore. I'm on his laptop right now and I asked him if he did anything that would cause that and he said he's not sure but the last time I checked before right now, it was there. I don't think he did anything that would fix it though since Microsoft Security Essentials is telling him that "Windows did not pass genuine validation" so the problem is still there.
Thank you to who ever helps us out with this.
My Computer
At a glance
Windows 7 Home Premium 64bit
- OS
- Windows 7 Home Premium 64bit
