Windows 7 KB976932 fails to install through Windows Update

Techster3

New member
Local time
11:51 PM
Messages
15
Today I checked for updates in Windows Update and I saw the KB976932 which is Service Pack 1. Clicked to install the updates, then after 2 hours the updates have finished to install and I got a message that some of them failed to install, especially KB976932 (Error Code 8007000E). Before installing this update i had this written in System window from Control Panel [attached image]. And this means that I had already installed SP1. Now this update doesn't show anymore in Windows Update. In the System window it is still written Service Pack 1, but on Installed Updates window there is no KB976932 update. Do I need to install it manually ?
 

My Computer My Computer

At a glance

Windows 7 Profesional 32-bitIntel(R) Pentium(R) 4 CPU @ 3.41 GHz3.50 GBNVIDIA GeForce 7600 GS
Computer type
PC/Desktop
Computer Manufacturer/Model Number
ASUS
OS
Windows 7 Profesional 32-bit
CPU
Intel(R) Pentium(R) 4 CPU @ 3.41 GHz
Motherboard
ASUSTeK Computer INC. P5GD2-X Rev 1.xx
Memory
3.50 GB
Graphics Card(s)
NVIDIA GeForce 7600 GS
Sound Card
C-Media High Definition Audio Device
Internet Speed
2 Mbps
Antivirus
avast! PREMIER 2015
Browser
Mozilla Firefox
Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Here it is. Error Code: 8007000E

Edit: I have also run Windows Update troubleshooter and it found only one issue: Service registration is missing or corrupt - Not Fixed.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Profesional 32-bitIntel(R) Pentium(R) 4 CPU @ 3.41 GHz3.50 GBNVIDIA GeForce 7600 GS
Computer type
PC/Desktop
Computer Manufacturer/Model Number
ASUS
OS
Windows 7 Profesional 32-bit
CPU
Intel(R) Pentium(R) 4 CPU @ 3.41 GHz
Motherboard
ASUSTeK Computer INC. P5GD2-X Rev 1.xx
Memory
3.50 GB
Graphics Card(s)
NVIDIA GeForce 7600 GS
Sound Card
C-Media High Definition Audio Device
Internet Speed
2 Mbps
Antivirus
avast! PREMIER 2015
Browser
Mozilla Firefox
Today I used the System Update Readiness Tool and it didn't detect any errors or problems. And to be sure I checked the CheckSURLog, too.
 

My Computer My Computer

At a glance

Windows 7 Profesional 32-bitIntel(R) Pentium(R) 4 CPU @ 3.41 GHz3.50 GBNVIDIA GeForce 7600 GS
Computer type
PC/Desktop
Computer Manufacturer/Model Number
ASUS
OS
Windows 7 Profesional 32-bit
CPU
Intel(R) Pentium(R) 4 CPU @ 3.41 GHz
Motherboard
ASUSTeK Computer INC. P5GD2-X Rev 1.xx
Memory
3.50 GB
Graphics Card(s)
NVIDIA GeForce 7600 GS
Sound Card
C-Media High Definition Audio Device
Internet Speed
2 Mbps
Antivirus
avast! PREMIER 2015
Browser
Mozilla Firefox
I can see no evidence in the CBS logs that an SFC scan has been run at all?
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Back
Top