Windows 7 Not Geniune (but it is!)

fiddletree · Jul 29, 2011

Hello all,
A while back after installing an update, my background went black and the computer started displaying the 'Windows 7 Not Geniune' messages. I should note that this is on a netbook (Eee PC) that I bought new from Best Buy in the US (I assume that they don't load pirated software onto the computers they sell), and I am still running the Windows 7 starter that it came with. So, I have not pirated the software, it is valid and paid for. I've searched up and down trying to figure out a solution to this, and none of the so-called fixes have worked.

Can't go back to the store, because I have since moved to Italy. Also, the code on the bottom of the computer (Windows certificate of authenticity) has worn off and is unreadable now.

Please help!!!

Bill2 · Jul 29, 2011

Run this tool, click on Continue, click Copy, paste the results into notepad, save as .txt file, upload/paste the file here.

go.microsoft.com/fwlink/?linkid=52012

fiddletree · Jul 29, 2011

Thanks! Here it is below:

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-KG794-FJYHG-YCJVG
Windows Product Key Hash: 4clElKz4x2Yzq4iiborX50Uv898=
Windows Product ID: 00342-OEM-8992752-30005
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.011
ID: {B4A8CEA1-D89F-40E8-A95B-264ECE155F9B}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Starter
Architecture: 0x00000000
Build lab: 7600.win7_gdr.101026-1503
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 102
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{B4A8CEA1-D89F-40E8-A95B-264ECE155F9B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.011</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YCJVG</PKey><PID>00342-OEM-8992752-30005</PID><PIDType>2</PIDType><SID>S-1-5-21-3135332891-3027200130-3714743723</SID><SYSTEM><Manufacturer>ASUSTeK Computer INC.</Manufacturer><Model>1005HA</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0905   </Version><SMBIOSVersion major="2" minor="5"/><Date>20090923000000.000000+000</Date></BIOS><HWID>8CBB0600018400E4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7600.16385

Name: Windows(R) 7, Starter edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 8be4a481-9b5c-4588-a5ec-5dad4b1f15da
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00342-00178-927-530005-02-1033-7600.0000-2062009
Installation ID: 009345150854676946464043056210757361567671198721849592
Processor Certificate URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88338[/URL]
Machine Certificate URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88339[/URL]
Use License URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88341[/URL]
Product Key Certificate URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88340[/URL]
Partial Product Key: YCJVG
License Status: Notification
Notification Reason: 0xC004F057.
Remaining Windows rearm count: 1
Trusted time: 7/29/2011 12:37:35 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 3:31:2011 10:54
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LgAAAAAAAQABAAIAAAABAAAAAwABAAEAnJ/Gkhh+6P28cp5vRpCIN+JKtlJyGQ==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            A_M_I_        OEMAPIC 
  FACP            A_M_I_        OEMFACP 
  HPET            A_M_I_        OEMHPET 
  MCFG            A_M_I_        OEMMCFG 
  OEMB            A_M_I_        AMI_OEM 
  SSDT            PmRef        CpuPm

Bill2 · Jul 29, 2011

fiddletree said:

Thanks! Here it is below:

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
 
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-KG794-FJYHG-YCJVG
Windows Product Key Hash: 4clElKz4x2Yzq4iiborX50Uv898=
Windows Product ID: 00342-OEM-8992752-30005
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.011
ID: {B4A8CEA1-D89F-40E8-A95B-264ECE155F9B}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Starter
Architecture: 0x00000000
Build lab: 7600.win7_gdr.101026-1503
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
 
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
 
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
 
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
 
OGA Data-->
Office Status: 102
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057
 
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
 
File Scan Data-->
File Mismatch: C:\windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\watweb.dll[Hr = 0x80070003]
 
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{B4A8CEA1-D89F-40E8-A95B-264ECE155F9B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.011</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YCJVG</PKey><PID>00342-OEM-8992752-30005</PID><PIDType>2</PIDType><SID>S-1-5-21-3135332891-3027200130-3714743723</SID><SYSTEM><Manufacturer>ASUSTeK Computer INC.</Manufacturer><Model>1005HA</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0905 </Version><SMBIOSVersion major="2" minor="5"/><Date>20090923000000.000000+000</Date></BIOS><HWID>8CBB0600018400E4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 
 
Spsys.log Content: 0x80070002
 
Licensing Data-->
Software licensing service version: 6.1.7600.16385
 
Name: Windows(R) 7, Starter edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 8be4a481-9b5c-4588-a5ec-5dad4b1f15da
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00342-00178-927-530005-02-1033-7600.0000-2062009
Installation ID: 009345150854676946464043056210757361567671198721849592
Processor Certificate URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88338[/URL]
Machine Certificate URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88339[/URL]
Use License URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88341[/URL]
Product Key Certificate URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88340[/URL]
Partial Product Key: YCJVG
License Status: Notification
Notification Reason: 0xC004F057.
Remaining Windows rearm count: 1
Trusted time: 7/29/2011 12:37:35 PM
 
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 3:31:2011 10:54
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:
 
 
HWID Data-->
HWID Hash Current: LgAAAAAAAQABAAIAAAABAAAAAwABAAEAnJ/Gkhh+6P28cp5vRpCIN+JKtlJyGQ==
 
OEM Activation 1.0 Data-->
N/A
 
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
ACPI Table Name OEMID Value OEMTableID Value
APIC A_M_I_ OEMAPIC 
FACP A_M_I_ OEMFACP 
HPET A_M_I_ OEMHPET 
MCFG A_M_I_ OEMMCFG 
OEMB A_M_I_ AMI_OEM 
SSDT PmRef CpuPm

Your windows does not appear genuine.

1) The bios has no compatible SLIC table, so obviously OEM activation is not possible without the use of illegal methods.

2) The bios is dated Sept. 2009 which is just when win7 came out, so borderline.

3) AMI bios 0905, AFAIK is a vista compatible bios.

In short, this computer did not come with win7 preinstalled and preactivated and is not a genuine OEM system.

fiddletree · Jul 29, 2011

I bought the computer in December '09, and like I said before, from a well known national (American) electronics store, Best Buy. Do you think it is possible that they sold me a computer with a pirated version of the OS? Is there anything I can do about it? I am not a computer expert, all I know is I bought a brand new netbook for the normal price from a reputable place, and I didn't change the OS and have never pirated sofware.

Bill2 · Jul 29, 2011

Well, if you believe you bought genuine windows, the only thing I can suggest is to flash the machine with the latest bios, its possible the SLIC may have become corrupted. If that doesnt help, contact the OEM support or Bestbuy support or buy a new license.

fiddletree · Jul 29, 2011

I just talked to a tech from Best Buy and apparently they have a lot of problems with people (employees?) putting counterfeit software on the computers and them selling them out of the store. Argh. Don't think I will be buying from them again...

clewis01234 · Oct 5, 2012

Bill2 said:

fiddletree said:

Thanks! Here it is below:

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
 
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-KG794-FJYHG-YCJVG
Windows Product Key Hash: 4clElKz4x2Yzq4iiborX50Uv898=
Windows Product ID: 00342-OEM-8992752-30005
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.011
ID: {B4A8CEA1-D89F-40E8-A95B-264ECE155F9B}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Starter
Architecture: 0x00000000
Build lab: 7600.win7_gdr.101026-1503
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
 
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
 
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
 
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
 
OGA Data-->
Office Status: 102
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057
 
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
 
File Scan Data-->
File Mismatch: C:\windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\watweb.dll[Hr = 0x80070003]
 
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{B4A8CEA1-D89F-40E8-A95B-264ECE155F9B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.011</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YCJVG</PKey><PID>00342-OEM-8992752-30005</PID><PIDType>2</PIDType><SID>S-1-5-21-3135332891-3027200130-3714743723</SID><SYSTEM><Manufacturer>ASUSTeK Computer INC.</Manufacturer><Model>1005HA</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0905 </Version><SMBIOSVersion major="2" minor="5"/><Date>20090923000000.000000+000</Date></BIOS><HWID>8CBB0600018400E4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 
 
Spsys.log Content: 0x80070002
 
Licensing Data-->
Software licensing service version: 6.1.7600.16385
 
Name: Windows(R) 7, Starter edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 8be4a481-9b5c-4588-a5ec-5dad4b1f15da
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00342-00178-927-530005-02-1033-7600.0000-2062009
Installation ID: 009345150854676946464043056210757361567671198721849592
Processor Certificate URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88338[/URL]
Machine Certificate URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88339[/URL]
Use License URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88341[/URL]
Product Key Certificate URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88340[/URL]
Partial Product Key: YCJVG
License Status: Notification
Notification Reason: 0xC004F057.
Remaining Windows rearm count: 1
Trusted time: 7/29/2011 12:37:35 PM
 
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 3:31:2011 10:54
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:
 
 
HWID Data-->
HWID Hash Current: LgAAAAAAAQABAAIAAAABAAAAAwABAAEAnJ/Gkhh+6P28cp5vRpCIN+JKtlJyGQ==
 
OEM Activation 1.0 Data-->
N/A
 
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
ACPI Table Name OEMID Value OEMTableID Value
APIC A_M_I_ OEMAPIC 
FACP A_M_I_ OEMFACP 
HPET A_M_I_ OEMHPET 
MCFG A_M_I_ OEMMCFG 
OEMB A_M_I_ AMI_OEM 
SSDT PmRef CpuPm

Your windows does not appear genuine.

1) The bios has no compatible SLIC table, so obviously OEM activation is not possible without the use of illegal methods.

2) The bios is dated Sept. 2009 which is just when win7 came out, so borderline.

3) AMI bios 0905, AFAIK is a vista compatible bios.

In short, this computer did not come with win7 preinstalled and preactivated and is not a genuine OEM system.

Hello Bill2,

I also encountered the same thing. But I'm not sure if we have the same issue about employees selling OS.

Can you also help me with mine problem. Here is the diagnostic report:

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-KG794-FJYHG-YCJVG
Windows Product Key Hash: 4clElKz4x2Yzq4iiborX50Uv898=
Windows Product ID: 00342-OEM-8992752-30005
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.011
ID: {72B40C5F-9DA8-4DC2-97E5-0099F80C9C5C}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Starter
Architecture: 0x00000000
Build lab: 7600.win7_gdr.120401-1505
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\watweb.dll[Hr = 0x80070003]
File Mismatch: C:\windows\system32\sppobjs.dll[Hr = 0x800b0003]
File Mismatch: C:\windows\system32\sppwinob.dll[Hr = 0x800b0003]
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{72B40C5F-9DA8-4DC2-97E5-0099F80C9C5C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.011</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YCJVG</PKey><PID>00342-OEM-8992752-30005</PID><PIDType>2</PIDType><SID>S-1-5-21-1567319989-513463058-2488777010</SID><SYSTEM><Manufacturer>ASUSTeK Computer INC.</Manufacturer><Model>1015PX</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1101   </Version><SMBIOSVersion major="2" minor="6"/><Date>20110218000000.000000+000</Date></BIOS><HWID>04B80600018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Arab Standard Time(GMT+03:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
Spsys.log Content: 0x80070002
Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F012' to display the error text.
Error: 0xC004F012 
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: MAAAAAAAAQABAAIAAAACAAAAAwABAAEAJJQ64Mhjmokq3xySLOK0ONIR1Hl4WVwz
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name OEMID Value OEMTableID Value
  APIC   A_M_I_  OEMAPIC 
  FACP   A_M_I_  OEMFACP 
  HPET   A_M_I_  OEMHPET 
  MCFG   A_M_I_  OEMMCFG 
  ECDT   A_M_I_  OEMECDT 
  OEMB   A_M_I_  AMI_OEM 
  GSCI   A_M_I_  GMCHSCI 
  SSDT   PmRef  CpuPm4
  SLIC   _ASUS_  Notebook

Hope to hear from you very soon. I am about to lose patience on this notebook whenever it pops up a counterfeit message. And when it popped up, all systems and tools got jammed.

This only happened after I made a boot virus scan with avast.

Thanks and will be looking forward for your great help,
-clewis

NoelDP · Oct 5, 2012

Please start a NEW thread of your own - or everyone will get confused!

HGill · Oct 15, 2012

Hello,

I know this is an old post, but I was just wondering if you have solved your problem? Just recently my computer has been doing the exact same thing, but, we bought it with Vista pre-installed and then had to wipe my computer due to viruses. Then we legitly bought Windows 7 from either Best Buy or else Comp. USA....can't quite remember. Kind of tired of my computer not working, and I really need it to work properly due to school. I know I probably should have started my own thread, but, I didn't want to upset anyone by posting it then having someone say that there's already someone posting who has the same exact problem. Any help would be appreciated!

NoelDP · Oct 16, 2012

PLease start a new thread, or everyone gets confused.

To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
(download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
- **in your own thread**, please
Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
How to Tell

In yur case, we need to know also the following:
1) Did you purchase an Upgrade or Full Retail copy of Windows 7?
2) When you reinstalled, did you first reinstall the Vista from a Recovery partition?
3) What Anti-virus is currently installed - and has this changed since the reinstall?

clewis01234 · Oct 16, 2012

HGill said:
Hello,

I know this is an old post, but I was just wondering if you have solved your problem? Just recently my computer has been doing the exact same thing, but, we bought it with Vista pre-installed and then had to wipe my computer due to viruses. Then we legitly bought Windows 7 from either Best Buy or else Comp. USA....can't quite remember. Kind of tired of my computer not working, and I really need it to work properly due to school. I know I probably should have started my own thread, but, I didn't want to upset anyone by posting it then having someone say that there's already someone posting who has the same exact problem. Any help would be appreciated!

Nope, it's still going on. I don't know how to solve this problem. Currently, I'm just using my problematic netbook as wi-fi router to my other devices. I'm not using it anymore, it just ended up like a decoration on my table. I'm still figuring out on what to do coz somebody told me to reset to factory setting but I don't know how to do it. I'm tired and kinda hopeless in this case. I'm still waiting for solutions.

Windows 7 Not Geniune (but it is!)

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