Windows 7 not working with Outlook 2007

[pseudospeedy]

I just bought a new computer last night and I loaded Outlook 2007. I entered my email specs (I have AT&T) and when I tried to send a test email the error came up "Cannot send test email. Please check email address." I triple checked my email address, even used other AT&T email addresses and it kept giving me the same error message. I was online with AT&T help for over 2 hours last night and they said I'm going to have to pay for help. Any ideas!?!??!

 

[brady]

pop3 or imap?

 

[Desslok]

Do you have Uverse? I do and thise worked fine for me, hope it helps:
http://helpme.att.net/pdf/uverse/uverse_hsi_qsg_english.pdf

 

[pseudospeedy]

yeah, i have u-verse. those are the settings i used and it's not working

and it's a pop3.

 

[TGSoldier]

Are you connected to the Internet?

 

[pseudospeedy]

yes, i'm connected to the internet

 

[clunkfish]

I just bought a new computer last night and I loaded Outlook 2007. I entered my email specs (I have AT&T) and when I tried to send a test email the error came up "Cannot send test email. Please check email address." I triple checked my email address, even used other AT&T email addresses and it kept giving me the same error message. I was online with AT&T help for over 2 hours last night and they said I'm going to have to pay for help. Any ideas!?!??!

I'm sure you have your email address entered correctly - it's more likely to be an issue with how you have set up your email servers. You need to give details of the incoming and outgoing mail servers, and enter the security settings correctly as appropriate for your service provider. From AT&T's website:

 

[Desslok]

yeah, i have u-verse. those are the settings i used and it's not working

and it's a pop3.

teh
Triple check ALL the settings, including the SSL checkboxes and the Outgoing requires authentication etc.....Can you ping the mail servers? does it resolve?

 

[pseudospeedy]

i entered all the data from at&t's website and checked to make sure it's entered correctly. i've even had other people check to make sure i entered it correctly. i've erased everything and re-entered it... same error message... any other ideas?

 

[TGSoldier]

i entered all the data from at&t's website and checked to make sure it's entered correctly. i've even had other people check to make sure i entered it correctly. i've erased everything and re-entered it... same error message... any other ideas?

Triple check ALL Can you ping the mail servers? does it resolve?

+1

Can you?

 

[pseudospeedy]

"Triple check ALL the settings, including the SSL checkboxes and the Outgoing requires authentication etc.....Can you ping the mail servers? does it resolve?"

The incoming server works. The outgoing server doesn't recognize my email address. But I've checked (even again as I'm chatting here) to make sure ALL of the settings are correct and they are...

 

[Desslok]

Try logging into the web based:
AT&T U-verse - Advanced TV, High Speed Internet & Phone

 

[clunkfish]

"Triple check ALL the settings, including the SSL checkboxes and the Outgoing requires authentication etc.....Can you ping the mail servers? does it resolve?"

The incoming server works. The outgoing server doesn't recognize my email address. But I've checked (even again as I'm chatting here) to make sure ALL of the settings are correct and they are...

Try changing the outgoing port to 587

 

[Desslok]

Oh yeah, make sure you use your full email address for the login, not just your alias.
http://www.att.com/esupport/article.jsp?sid=KB401573&ct=9000086

 

[pseudospeedy]

i am able to log into the web-based program.

i entered my full email address with the @att.net

I tried changing the outgoing server and it said "cannot connect to outgoing server"... so i changed it back and got the same error message about my email address... "Cannot verify email address. Please check email address." hmmmmm...

 

[clunkfish]

i am able to log into the web-based program.

i entered my full email address with the @att.net

I tried changing the outgoing server and it said "cannot connect to outgoing server"... so i changed it back and got the same error message about my email address... "Cannot verify email address. Please check email address." hmmmmm...

OK, server to 587 and security to TLS - try that...

 

[Desslok]

i am able to log into the web-based program.

i entered my full email address with the @att.net

...

In the login for outgoing server, correct?