Hi there,
Recently I've got this annoying popup saying "This computer is not running genuine Windows", but of course it is! I've tried re-activating with the product key, although it tells me it's successfully activated, the not genuine message just won't go away.
Anyway, below is the output of MGADiag, could someone help please?
I see that the report shows "Tampered Service sppuinotify", so I tried the following commands in the cmd:
NET START SPPUINOTIFY
SC QC SPPUINOTIFY
SC QUERYEX SPPUINOTIFY
It showed some system errors, is this where the problem is? Thank you for your help in advance.
Recently I've got this annoying popup saying "This computer is not running genuine Windows", but of course it is! I've tried re-activating with the product key, although it tells me it's successfully activated, the not genuine message just won't go away.
Anyway, below is the output of MGADiag, could someone help please?
Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE22
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-XD3V4-QHXT4-PQ926
Windows Product Key Hash: vD4yA91c8xY786Blb/rnQX0zq7U=
Windows Product ID: 00359-OEM-8703827-54272
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {10C5DBFB-4737-4FDD-BA4F-5CAEACBCCB73}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150525-0603
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{10C5DBFB-4737-4FDD-BA4F-5CAEACBCCB73}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PQ926</PKey><PID>00359-OEM-8703827-54272</PID><PIDType>3</PIDType><SID>S-1-5-21-306632682-3253932108-1278027814</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>4001</Version><SMBIOSVersion major="2" minor="6"/><Date>20120420000000.000000+000</Date></BIOS><HWID>4B6A3A07018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00174-038-254272-02-2052-7601.0000-1712015
Installation ID: 019405491393123205102430545475614764092626140035191214
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: PQ926
License Status: Initial grace period
Time remaining: 36480 minute(s) (25 day(s))
Remaining Windows rearm count: 2
Trusted time: 21/06/2015 19:12:49
Windows Activation Technologies-->
HrOffline: 0x8004FE22
HrOnline: N/A
HealthStatus: 0x0002000000000000
Event Time Stamp: 6:21:2015 17:16
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered Service: sppuinotify
HWID Data-->
HWID Hash Current: NAAAAAIABAABAAEAAAACAAAAAQABAAEAln0uBHcW4i1iNErd4NvqAhgZVoWygnPYMKmWYw==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA A M I
SSDT IdeRef IdeTable
SSDT IdeRef IdeTable
SSDT IdeRef IdeTable
BGRT ALASKA A M II see that the report shows "Tampered Service sppuinotify", so I tried the following commands in the cmd:
NET START SPPUINOTIFY
SC QC SPPUINOTIFY
SC QUERYEX SPPUINOTIFY
It showed some system errors, is this where the problem is? Thank you for your help in advance.
Code:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>NET START SPPUINOTIFY
The SPP Notification Service service is starting.
The SPP Notification Service service could not be started.
A system error has occurred.
System error 2 has occurred.
The system cannot find the file specified.
C:\Windows\system32>SC QC SPPUINOTIFY
[SC] QueryServiceConfig SUCCESS
SERVICE_NAME: SPPUINOTIFY
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Windows\system32\svchost.exe -k LocalService
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : SPP Notification Service
DEPENDENCIES : EventSystem
SERVICE_START_NAME : NT AUTHORITY\LocalService
C:\Windows\system32>SC QUERYEX SPPUINOTIFY
SERVICE_NAME: SPPUINOTIFY
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 2 (0x2)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 0
FLAGS :My Computer
At a glance
Windows 7 Home Premium 64bit
- Computer type
- PC/Desktop
- OS
- Windows 7 Home Premium 64bit
I have a feeling it's the registry problem.
