Windows 7 product key will not work...

[LukeOX]

I reinstalled my copy of Windows 7 because I had gained a virus that would not let me connect to the internet. When I reinstalled my Windows 7, my product key on the sticker that came with my copy of Windows 7, would not activate. I have tried slui,exe 4, and when I press enter, this is no drop down menu to select my country. Please help...

 

[Ivan the SoSo]

Might have to format/wipe the drive first....

 

[gregrocker]

Agree you should have wiped the HD if you had a virus, as the infected code has not been overwritten otherwise: http://www.sevenforums.com/tutorials/91339-ssd-hdd-optimize-windows-reinstallation.html

During install leave the Product Key box blank and uncheck the box. After install activate at Computer>Properties activation link. You may need to do the phone activation to parse the number on COA sticker as it is a batch key.

Make sure you are installing the correct version for your Product Key.

 

[LukeOX]

How should I wipe my HD? Also I don't have a external HD to back up my data...

 

[Bill2]

What kind of windows 7 is this? Is this a retail copy you bought from a store or win7 that came preinstalled and preactivated with your branded OEM computer?

 

[LukeOX]

What kind of windows 7 is this? Is this a retail copy you bought from a store or win7 that came preinstalled and preactivated with your branded OEM computer?

I had a custom gaming machine built at my local computer store and they installed it first.

 

[Ivan the SoSo]

How should I wipe my HD? Also I don't have a external HD to back up my data...

All your data is suspect now....no telling where the virus duplicated it's self to....If it will boot you might be able to clean the system....

 

[Bill2]

Exactly, so this is likely a retail or system builder copy. Click on the start orb, click Control panel, click System, scroll down and see what it says under "windows activation" at the bottom. Post a snipshot or just type what it says.

And did you reinstall windows using the same disk?

 

[LukeOX]

Exactly, so this is likely a retail or system builder copy. Click on the start orb, click Control panel, click System, scroll down and see what it says under "windows activation" at the bottom. Post a snipshot or just type what it says.

And did you reinstall windows using the same disk?

This is what I got, Imageshack - 67806978.jpg

And yes, I installed with the same disk.

 

[Bill2]

Ok, please do 2 things.

1) Click on "Change product key" that you see at the bottom of the system properties page, then enter the key on the win7 DVD. Let us know what happens.

2) After you have entered the key, download and run mgadiag.

http://go.microsoft.com/fwlink/?linkid=52012

Click Continue, then click on the Copy tab at the bottom, paste into notepad and save as a .txt file. Upload that file with your next post.

 

[Tews]

It seems that you have never activated your copy of windows... If this is a legal copy of Windows, then you shouldn't need to "re-arm" it ...

 

[LukeOX]

When I enter my product key on my sticker that came with Windows 7, it says "The product key you entered does not appear to be a valid Windows 7 product key. Please check your product key and type it again."

 

[Bill2]

Windows Product Key: *****-*****-74XYM-BH4JX-XM76F

Thats the reason. That key is a trial key, the kind win7 uses for keyless installs. When Windows is installed using the keyless install method, Windows uses it own Keyless Install product key. The Keyless Install product key acts as a Trial key and allows the user to use windows for 30 days. Since the Keyless Install key is a Trial key, it can not be activated, either online or manually.

You need to enter a legitimate key for your edition of win7. If the trial key is indeed what is imprinted on your dvd case, you have been duped by the seller, please contact him for a full refund.

 

[LukeOX]

I have a different key on my copy of WIndows 7 DVD, its not the same.

 

[Bill2]

I have a different key on my copy of WIndows 7 DVD, its not the same.

In that case, you have 2 options. One call the seller. The other, call MS.

Microsoft Volume Licensing - Activation Centers

 

[LukeOX]

Where can I find MS's number?

 

[Bill2]

Where can I find MS's number?

In the link I posted in my previous post.

 

[LukeOX]

OK, thank you for your help Bill.