Windows 7 Professional 32-bit Update Error code 0x8007370b

[dssjr85]

This post had the exact same issue I am having with a friends computer. I have attached the logs and error. This one is really kicking my butt and need to resolve this quickly. Any help would be greatly appreciated!
Also here is the components file: Components

 

[NoelDP]

You have a problem with the COMPONENTS hive - I'll take a look at it, and get back to you, but it could take a while.

 

[dssjr85]

Again, any help is greatly appreciated. I look forward to hearing from you!

 

[NoelDP]

OK - I found a major error fairly quickly, which we need to plug in, and then test.


I've uploaded a file - d85aa.zip - to my OneDrive at Noel's OneDrive
Please download and save it to your desktop.
Right-click on the file and select Extract All, and save to the default destination (which should be a folder on the desktop)

Create a new System Restore point

Open an Elevated Command Prompt, and run the following commands.

REN C:\Windows\System32\config\COMPONENTS COMPONENTS.OLD1
COPY %userprofile%\desktop\d85aa\COMPONENTS C:\Windows\System32\config

If you get an error with either command, STOP THERE - do not reboot! - post for instructions.

Assuming both commands go OK, reboot, and run another CheckSUR scan - post the new CheckSUR.log file.

 

[dssjr85]

Sorry doing this all from TeamViewer. I attached the updated log.

 

[dssjr85]

Hey I was just looking at the differences and the new logs and it looks like you changed StoreArchitecture from 00 00 00 00 to 09 00 00 00. From my understanding of this, 0 is x86 and 9 is x64... This is a 32 bit version of windows we are working with. Maybe I'm wrong about the architecture thing....? Just making sure...

 

[NoelDP]

Aaargh!
I mistakenly assumed that your System specs were for the machine involved.
Please undo the changes (if you made them), and I'll try again.

 

[dssjr85]

The changes are made... errr undone.
I was going through the logs and looks like we have a lot of deployment errors... My friend ran ccleaner back in february and it's possible that it might have done this. There's over 400 errors and no easy way to fix them. Like I said, I'm doing this over TeamViewer and I'm running into issues not being there. I downloaded the Windows 7 32 bit iso to both his computer and mine and extracted it to my computer and am able to transfer files. My thoughts were that I could try to do an in-place upgrade to automate the process but am having issues with the extraction process. I just mounted the iso on Virtual Clone Drive and the upgrade errors out with 0x8007051a. I tried to redownload it but the stupid computer keeps BSODing on me before the download completes. I have a legitimate install disk but its 64 bit and the stupid computer is about 300 miles away. Grrrr... aggravating. What would be your next step? I know everyone hates in place upgrades... I do too but he has a business program with a database and we don't know where the installer is. The support for them hasn't answered or returned my calls so I'm hesitant to wipe it and start fresh. If it were any other circumstances, that's what I would have done already. The time it takes to fix this stuff is way longer than to backup, wipe and reinstall.

 

[NoelDP]

I suspect that a repair is the way to go - but I also suspect that there may be RAM problems.
I'll spend some time this morning going through and repairing the registry errors I can find (they are bitflips) and post the amended hive later.

 

[dssjr85]

Thanks, I really appreciate this! Just stressed out...

 

[dssjr85]

So I just extracted the components hive out of the Windows iso. What do you think would happen if I just dumped that into the config folder? Maybe a BSOD on reboot? Or could I just build it from there? Would I lose my teamviewer mirror driver?

 

[NoelDP]

There are actually only two identity errors in the logs - repeated umpty-ump times
The problem is that I can only find one of them in the hive - the other has either disappeared, or is hiding from me
Here's the one I can't find...

2013-05-28 10:11:32, Error                 CSI    000009c3 (F) STATUS_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME #1399687# from Windows::Identity::Rtl::Implementation::CRtlIdentityAuthority::IRtlIdentityAuthority_Parse(flags = 0, string = [l:344{172}]"Microsoft.PowerShell.Commands.Diagnostics.Resources, Culture=en-US, Version=6.1.7600.16385, PublicKeyToken=31bf3856ad364e35,(ProcessorArchitecture=[COLOR=red]m{il[/COLOR], [COLOR=red]ver{ionScopm[/COLOR]=NonSxS")

I've fixed the other one. -

2014-07-10 14:26:31, Error                 CSI    00000042 (F) STATUS_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME #2519407# from Windows::Identity::Rtl::Implementation::CRtlIdentityAuthority::IRtlIdentityAuthority_Parse(flags = 0, string = [l:374{187}]"Mic[COLOR=red]rgs[/COLOR]oft-Windows-Internat[COLOR=red]iofa[/COLOR]l-CodePage-Core-Traditional_Chinese, Culture=neutral, Version=6.1.7600.16385, PublicKeyToken=39bf3856[COLOR=red]al3[/COLOR]64e35,(ProcessorArch[COLOR=red]itmc[/COLOR]ture=x86, versionScope=NonSxS")

These two errors are both in the RTM files - so if WU has ever worked, they are likely to be the result of RAM problems.


I've uploaded a revised copy of the hive as d85ab.zip to the same location as previously - please swap it in, and try running CheckSUR again - see if it comes up with anything this time.

 

[dssjr85]

Will do
I added the files.

 

[dssjr85]

Any word yet?

 

[NoelDP]

Sorry - I got side-tracked (and I don't like delivering bad news).

There are 426 'C-Mark Deployment' errors now - indicating a lot of registry corruption.

Your best option is a repair install, as I suspect that more manual repairs will simply make the situation worse.

See here for details.
http://www.sevenforums.com/tutorials/3413-repair-install.html?ltr=R
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