Windows 7 shutting down on its own

rncharlie72

New member
Local time
11:08 AM
Messages
12
Location
Wisconsin
I have a new computer which was working fine before activating windows 7. Since activation windows shuts down, (safely), on its own for no apparent reason. It doesn't matter if I am surfing the net, gaming or whatever app. I am doing, the screen flips to windows and goes through a safe shut down. There also does not seem to be a specific time period associated with the time to start up to shut down. Sometimes it's 5min, sometimes 45min. Any ideas?
 

My Computer My Computer

Computer Manufacturer/Model Number
cyberpower infinity8800 pro se
OS
Window 7 64bit
CPU
I7-960 3.2ghz 8M
Motherboard
Gigabyte x58a-ud3r 3ways crossfire&sli ddr3 usb 3.0 sata3
Memory
12gb
Graphics Card(s)
superclock evga nvidia gtx 470 1.25 gb
Hard Drives
30 gb kingston 2.5 in sata ssd mlc,

1tb sata III 6gb/s 7200rpm 64mb cache 3.5hd
In your system event log after the reboot, do you see the events (in this order, although not necessarily consecutive) 6006, 6005, and 6009 (the indication of a successful shutdown/reboot), or do you see any warnings or error 600x events instead?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 10 Pro x64
CPU
Intel Core i7 4790K @ 4.5GHz
Motherboard
Asus Maximus Hero VII
Memory
32GB DDR3
Graphics Card(s)
Nvidia GeForce GTX970
Sound Card
Realtek HD Audio
Screen Resolution
1920x1200
Hard Drives
1x Samsung 250GB SSD
4x WD RE 2TB (RAIDZ)
PSU
Corsair AX760i
Case
Fractal Design Define R4
Cooling
Noctua NH-D15
Yes, in the systems event log I do see the numbers 6005, 6006, 6009. There are no other 600x messages.
 

My Computer My Computer

Computer Manufacturer/Model Number
cyberpower infinity8800 pro se
OS
Window 7 64bit
CPU
I7-960 3.2ghz 8M
Motherboard
Gigabyte x58a-ud3r 3ways crossfire&sli ddr3 usb 3.0 sata3
Memory
12gb
Graphics Card(s)
superclock evga nvidia gtx 470 1.25 gb
Hard Drives
30 gb kingston 2.5 in sata ssd mlc,

1tb sata III 6gb/s 7200rpm 64mb cache 3.5hd
OK, so it is indeed a successful reboot as far as Windows is concerned. Does the system do this with the power plan set to "High Performance", or in Safe Mode?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 10 Pro x64
CPU
Intel Core i7 4790K @ 4.5GHz
Motherboard
Asus Maximus Hero VII
Memory
32GB DDR3
Graphics Card(s)
Nvidia GeForce GTX970
Sound Card
Realtek HD Audio
Screen Resolution
1920x1200
Hard Drives
1x Samsung 250GB SSD
4x WD RE 2TB (RAIDZ)
PSU
Corsair AX760i
Case
Fractal Design Define R4
Cooling
Noctua NH-D15
The computer power control is set to balanced. Should I try running it in high performance mode?
 

My Computer My Computer

Computer Manufacturer/Model Number
cyberpower infinity8800 pro se
OS
Window 7 64bit
CPU
I7-960 3.2ghz 8M
Motherboard
Gigabyte x58a-ud3r 3ways crossfire&sli ddr3 usb 3.0 sata3
Memory
12gb
Graphics Card(s)
superclock evga nvidia gtx 470 1.25 gb
Hard Drives
30 gb kingston 2.5 in sata ssd mlc,

1tb sata III 6gb/s 7200rpm 64mb cache 3.5hd
Actually, I did change the setting after my last reply and it didn't seem to change anything. Windows still shuts the computer down at random. Any suggestions?
 

My Computer My Computer

Computer Manufacturer/Model Number
cyberpower infinity8800 pro se
OS
Window 7 64bit
CPU
I7-960 3.2ghz 8M
Motherboard
Gigabyte x58a-ud3r 3ways crossfire&sli ddr3 usb 3.0 sata3
Memory
12gb
Graphics Card(s)
superclock evga nvidia gtx 470 1.25 gb
Hard Drives
30 gb kingston 2.5 in sata ssd mlc,

1tb sata III 6gb/s 7200rpm 64mb cache 3.5hd

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 10 Pro x64
CPU
Intel Core i7 4790K @ 4.5GHz
Motherboard
Asus Maximus Hero VII
Memory
32GB DDR3
Graphics Card(s)
Nvidia GeForce GTX970
Sound Card
Realtek HD Audio
Screen Resolution
1920x1200
Hard Drives
1x Samsung 250GB SSD
4x WD RE 2TB (RAIDZ)
PSU
Corsair AX760i
Case
Fractal Design Define R4
Cooling
Noctua NH-D15
Thanks for the help, interestingly I adjusted a few settings and so far windows has not shut down on it's own yet. I adjusted the computer sleep and hibernate mode to "never" and this interestingly enough seems to have corrected the problem, not sure why this would work though as adjusting these had no impact previously. I will continue computing and see what happens. If the problem reoccurs I will try the fix you reccommended. Thank you and i will keep you updated in the next few days!
 

My Computer My Computer

Computer Manufacturer/Model Number
cyberpower infinity8800 pro se
OS
Window 7 64bit
CPU
I7-960 3.2ghz 8M
Motherboard
Gigabyte x58a-ud3r 3ways crossfire&sli ddr3 usb 3.0 sata3
Memory
12gb
Graphics Card(s)
superclock evga nvidia gtx 470 1.25 gb
Hard Drives
30 gb kingston 2.5 in sata ssd mlc,

1tb sata III 6gb/s 7200rpm 64mb cache 3.5hd
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