Solved Windows 7 Shutting down stuck

System Manufacturer: Hewlett-Packard
System Model: HP ProBook 470 G0
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 x64 Ultimate
Graphics Card(s)
Intel, AMD
Antivirus
AVG
Found help here, at HP ProBook 470 G0. Click on link "How To", then select from Featured Content, "Creating Recovery Disks or Saving a Recovery Image to USB Flash Drive".
There may be a website in Czech, I do not know this.

If you need a new .iso of Windows 7, then it is now only available from Heidoc.net
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 x64, Vista x64, 8.1 smartphone
CPU
Intel E8400 65W 64-bit
Motherboard
Gigabyte EP45-UD3LR
Memory
DDR2 2 x 2GB, 1GB x 2
Graphics Card(s)
XFX Radeon HD5750
Sound Card
AMD High Definition Audio; Realtek High Definition Audio
Monitor(s) Displays
iiyama prolite X2377HDS
Screen Resolution
1920 x 1080
Hard Drives
500GB 7200 rpm Seagate ST3500413AS 16MB, 500GB 5400 rpm Toshiba MQ02ABF050H 32MB, 200GB 7200 rpm Seagate ST3200820AS 8MB, 2TB 7200 rpm Western Digital WD20EZRX 64MB
PSU
Enermax Liberty Modular
Case
Antec P193 Midi Tower
Keyboard
Mionix ZIBAL 60
Mouse
Razer USB 2.0 Diamondback Mouse or Huion Graphics Tablet
Browser
Internet Explorer, Lunascape, Firefox, Opera, Avast Safezone
didnt help - it is saying that i need that program ( i didnt have) and that i need to do backup myself - too late

for that .iso - i need retail key - do you think it was with papers when i bought notebook?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 x64 Ultimate
Graphics Card(s)
Intel, AMD
Antivirus
AVG
The Product Key should appear on the COA (Certificate of Authority) that appears on the back of the Notebook. It should look like this HP Notebook.

If the COA sticker is damaged and is unreadable, then read this article instead 2nd Location of COA on HP Laptops
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 x64, Vista x64, 8.1 smartphone
CPU
Intel E8400 65W 64-bit
Motherboard
Gigabyte EP45-UD3LR
Memory
DDR2 2 x 2GB, 1GB x 2
Graphics Card(s)
XFX Radeon HD5750
Sound Card
AMD High Definition Audio; Realtek High Definition Audio
Monitor(s) Displays
iiyama prolite X2377HDS
Screen Resolution
1920 x 1080
Hard Drives
500GB 7200 rpm Seagate ST3500413AS 16MB, 500GB 5400 rpm Toshiba MQ02ABF050H 32MB, 200GB 7200 rpm Seagate ST3200820AS 8MB, 2TB 7200 rpm Western Digital WD20EZRX 64MB
PSU
Enermax Liberty Modular
Case
Antec P193 Midi Tower
Keyboard
Mionix ZIBAL 60
Mouse
Razer USB 2.0 Diamondback Mouse or Huion Graphics Tablet
Browser
Internet Explorer, Lunascape, Firefox, Opera, Avast Safezone
Did you buy the Laptop as new or used / refurbished?
Lets see if you have a Recovery partition. Open disk management (C:\Windows\System32\diskmgmt.msc)
Expand the window an with sniping tool take a snapshot. Save it to your disk.
On the top right replay window click on the paper clip. Browse to the saved file - upload
 

My Computers My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom build
    OS
    Windows 7 HP 64
    CPU
    i5 6600K - 800MHz to 4200MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Windows 7 and Lubuntu
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500Mb/s
    Browser
    Firefox 64
    Other Info
    TinyWall firewall
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Q550LF
    OS
    Windows 7 Pro
    CPU
    i7-4500U 800MHz to 3.0GHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics Card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs +
    1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox
    Other Info
    TinyWall firewall
I did buy laptop as new without system - my brother installed spare windows that he got - but one of the key on keyboard didnt work so i returned it and they resend it back - i dont know if they repaired it or (and i think it is more possible) they send another laptop with W7 already installed

Jednoduchý - easy
Základní - basic
V pořádku - okay
 

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My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 x64 Ultimate
Graphics Card(s)
Intel, AMD
Antivirus
AVG
The Laptop doesn't have a Recovery partition as the OS was installed by your brother.
And it has no COA sticker.
Call your brother and ask for the Win 7 installation disk.
Do a Repair Install - Windows 7 Help Forums
 

My Computers My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom build
    OS
    Windows 7 HP 64
    CPU
    i5 6600K - 800MHz to 4200MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Windows 7 and Lubuntu
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500Mb/s
    Browser
    Firefox 64
    Other Info
    TinyWall firewall
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Q550LF
    OS
    Windows 7 Pro
    CPU
    i7-4500U 800MHz to 3.0GHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics Card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs +
    1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox
    Other Info
    TinyWall firewall
well, it looks like it is nearlysolved - i will let it unsolved for one/two days if problem doesnt return

It looksl ike it was Intel graphic drivers, AMD drivers and windows update - when i uninstalled drivers on AMD it immediately reinstalled, when i blocked it, uninstalled both drivers, restart, installed AMD, restart, installed Intel graph drivers, restart and it looks likee it is shutting down without problem - well, thee is a bit problem with AMD, it sometimes show error - but if it occur i will screenshot and propably open new thread?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 x64 Ultimate
Graphics Card(s)
Intel, AMD
Antivirus
AVG
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