Windows 7 Update causes conflict with Scanner Driver

[lisawojcik]

I need advice to repair conflict with Windows 7 update which causes my HP notebook to not recognize scanner function of my HP printer. It says WAI driver missing, but I never deleted any drivers. I no longer have disk with drivers. I have repaired this before with doing a system restore to before update, but is extreme solution to have to keep repeting and causes other problems. Can you offer help/advice?

 

[lisawojcik]

Also, my HP printer/scanner prints just fine before and after update. Scan function worked before, but not after update (is same machine).

 

[legacy7955]

lisa:

Just to help other members can you give us the specific update number that appears to have caused your problem?

If the update is NOT a security patch update then you DO NOT have to install this update.

I would UNINSTALL the offending update and then select the hide function for this update.