Windows 7 Updates keep failing including SP1

[obidon]

Well I tried the flush.bat and it didn't seem to help at all. But thanks for the suggestion nonetheless.

I also then tried downloading the SP1 standalone installation file directly from MS site (a 900MB download), and after running that after it finally finished the installer gives the error:

"Installation was not successful"

"A system error prevented the service pack from installing. Please download and run the 'Check for System Update Readiness' tool"

But I have already "successfully" downloaded the update KB947821 which IS the System Update Readiness Tool for Windows 7 for x64-based Systems. Having this doesn't seem to make a difference. SP1 just hates me right now.

I also tried running this again after several restarts, and it even gives the same error when trying to run it in Safe Mode.

Not to mention that after a restart somehow ALL of my Update History got cleared. How the did this happen?? Like things can't get any worse now. Is it trying to shove it in my face that I can't get SP1? And now I can't even look back to see all the updates that I've installed before all this trouble started happening.

Anything else I can possibly try or should I just throw my system out the window?

 

[NoelDP]

The Update History is nice, but terribly UNimportant

One thing does come to mind - what AV are you using?
Some (like Norton and McAfee) have a nasty habit of slamming the door on SP updates - iven if they were uninstalled months prior - unless their removal tool has also been run.

 

[obidon]

Don't worry I hate bloated AV so I've never used them. The only security tools I have are MSE and some anti-spyware scanners like Malwarebytes' Anti-Malware.

For everything else I use common sense and upload suspicious files to online AV scanners like Jotti.org

 

[NoelDP]

Good for you - sounds like me on a good day (when I remember to upload to virustotal!)

I don't recall seeing a CBS log or a CheckSUR log - is that because they both reported no problems? if not, then please zip both, and attach them

 

[obidon]

Good for you - sounds like me on a good day (when I remember to upload to virustotal!)

I don't recall seeing a CBS log or a CheckSUR log - is that because they both reported no problems? if not, then please zip both, and attach them

Hmm I don't remember any instructions on how to do these exactly. Do I need to download any more programs to generate the log files or can I find them somewhere in the system folder?

 

[NoelDP]

Both are in the C:\Windows\Logs\CBS folder.
you'll have to create a copy of the CBS/log file, as it's permanently in use - simply right-click on it and select Copy - then paste it on your desktop. Do the same for the CheckSUR.log file. Then highlight both new files, right-click on one of them, and select 'Send to..' 'Compressed (zipped) folder'
Attach the zipfile to your reply.

 

[obidon]

Ok done. Here you go. Although didn't look like there was much in the CheckSUR.log file.

 

[NoelDP]

It looks as if the CheckSUR install never completed.

Please try it again, with a fresh download.

The SFC log has recycled everything prior to today - you can either run another SFC /SCANNOW, or attach the CBSPersist__20120314xxxxxx.cab file from the logs folder.
The file was probably recycled because your machine has installed this month's updates - which proves that there is nothing wrong with the WU system as such, merely with these updates.

If you want to check what was installed, look in the list of Installed Updates, and sort by date.

 

[obidon]

Ok well there's about 5 different CbsPersist_20120314xxxxxx.cab files so I'll just attach the oldest one (from about 12 hours ago)

 

[NoelDP]

Oldest? - normally, you only get one about every 5 days or so.
Mine are dated 14th Mar, 15th Feb, 12th Jan, 4th Jan, and 15th Dec!
It may be that all the messing with the WU system is triggering more frequent flushes.

you'd probably best run another SFC /SCANNOW and post the new CBS.log file when it's complete

 

[obidon]

Ok good thinking. Here is the new CBS.log that hopefully now has more info because I just ran the sfc /scannow command.

 

[NoelDP]

Odd - the CBS.log file appears to be incomplete - it stops at POQ83.

there are a couple of problem in it, even so....

  Line 2310: 2012-03-14 15:09:30, Info                  CSI    000000ca [SR] Could not reproject corrupted file [ml:520{260},l:62{31}]"\??\C:\Windows\IME\IMESC5\DICTS"\[l:22{11}]"PINTLGT.IMD"; source file in store is also corrupted
 Line 2446: 2012-03-14 15:09:58, Info                  CSI    000000f2 [SR] Could not reproject corrupted file [ml:520{260},l:64{32}]"\??\C:\Windows\IME\IMETC10\DICTS"\[l:20{10}]"IMTCCJ.IMD"; source file in store is also corrupted
 Line 2600: 2012-03-14 15:10:34, Info                  CSI    0000010e [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:14{7}]"wmp.dll"; source file in store is also corrupted
 Line 2605: 2012-03-14 15:10:34, Info                  CSI    00000111 [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:20{10}]"wmploc.DLL"; source file in store is also corrupted
 Line 3155: 2012-03-14 15:12:40, Info                  CSI    00000171 [SR] Could not reproject corrupted file [ml:520{260},l:96{48}]"\??\C:\Program Files\Windows NT\TableTextService"\[l:78{39}]"TableTextServiceSimplifiedShuangPin.txt"; source file in store is also corrupted
 Line 3443: 2012-03-14 15:16:37, Info                  CSI    000001bd [SR] Could not reproject corrupted file [ml:520{260},l:56{28}]"\??\C:\Windows\System32\Boot"\[l:22{11}]"winload.efi"; source file in store is also corrupted
 Line 3450: 2012-03-14 15:16:38, Info                  CSI    000001c1 [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:26{13}]"winresume.exe"; source file in store is also corrupted
 Line 3455: 2012-03-14 15:16:38, Info                  CSI    000001c4 [SR] Could not reproject corrupted file [ml:520{260},l:58{29}]"\??\C:\Windows\Boot\EFI\cs-CZ"\[l:32{16}]"bootmgfw.efi.mui"; source file in store is also corrupted
 Line 3750: 2012-03-14 15:17:14, Info                  CSI    00000210 [SR] Could not reproject corrupted file [ml:520{260},l:40{20}]"\??\C:\Windows\ehome"\[l:32{16}]"WTVGOTHIC-RB.ttc"; source file in store is also corrupted

 

[obidon]

Odd - the CBS.log file appears to be incomplete - it stops at POQ83.

Well the sfc /scannow command didn't actually get to complete all the way.

I ran it several times and each time it would get about half way through and then give the message "Windows Resource Protection could not perform the requested operation."

I guess I'll just wait till it fully completes 100% and then re-post the CBS.log file.

 

[NoelDP]

It's kinda important to tell us things like that, without waiting for us to ask
That could well mean that you have disk problems.
Please run a chkdsk scan.
type in the Search box
CMD.EXE
right-click on the only file that is found
Select Run as Administrator
- the Elevated Command Prompt window should pop up
At the Command prompt, type
CHKDSK C: /R
and hit the Enter key
You will be told that the drive is locked, and the CHKDSK will run at he next boot - hit the Y key, and then reboot. The chkdsk will take a few hours depending on the size of the drive, so be patient!

Once complete, have a look in the Event Viewer for the results - it’s in the Applications log, as a Wininit entry, copy and paste the results to your response

 

[obidon]

Well the sfc /scannow command finally completed 100%.

I must of done it over 30 times before it finally completed all the way. When it did though it said there were some files it found that were corrupt. I was going to paste the exact command prompt results into this reply, but before I could I got a Blue Screen

Hopefully the BSOD didn't affect the finally finished CBS.log file however, so I'll attach the new one to this reply.

Also you are probably right about my system having disk problems. It usually goes into disk check automatically every time I restart, and I've done it a bunch but I've also skipped it multiples times too (just because doing it again after EVERY restart doesn't seem to be that productive).

So since I've already done chkdsk before, looking in the Event Viewer I see several Wininit entries. So I'll just paste the results from the most recent one I did, which was a little over 12 hours ago.

Checking file system on C:
The type of the file system is NTFS.


One of your disks needs to be checked for consistency. You
may cancel the disk check, but it is strongly recommended
that you continue.
Windows will now check the disk.                         

CHKDSK is verifying files (stage 1 of 3)...
  528640 file records processed.                                          File verification completed.
  1325 large file records processed.                                      0 bad file records processed.                                        2 EA records processed.                                              101 reparse records processed.                                       CHKDSK is verifying indexes (stage 2 of 3)...
Unable to locate the file name attribute of index entry registry.format.ps3xml
of index $I30 with parent 0x723f9 in file 0x72450.
Deleting index entry registry.format.ps3xml in index $I30 of file 467961.
  634942 index entries processed.                                         Index verification completed.
CHKDSK is scanning unindexed files for reconnect to their original directory.
  1 unindexed files scanned.                                         Recovering orphaned file registry.format.ps1xml (468048) into directory file 467961.
  0 unindexed files recovered.                                       CHKDSK is verifying security descriptors (stage 3 of 3)...
  528640 file SDs/SIDs processed.                                         Cleaning up 28 unused index entries from index $SII of file 0x9.
Cleaning up 28 unused index entries from index $SDH of file 0x9.
Cleaning up 28 unused security descriptors.
Security descriptor verification completed.
  53152 data files processed.                                            CHKDSK is verifying Usn Journal...
  36836240 USN bytes processed.                                             Usn Journal verification completed.
Windows has made corrections to the file system.

 312560608 KB total disk space.
 289866656 KB in 437802 files.
    245396 KB in 53153 indexes.
         0 KB in bad sectors.
    642688 KB in use by the system.
     65536 KB occupied by the log file.
  21805868 KB available on disk.

      4096 bytes in each allocation unit.
  78140152 total allocation units on disk.
   5451467 allocation units available on disk.

Internal Info:
00 11 08 00 d6 7d 07 00 dd d5 0d 00 00 00 00 00  .....}..........
92 15 00 00 65 00 00 00 00 00 00 00 00 00 00 00  ....e...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................

Windows has finished checking your disk.
Please wait while your computer restarts.

Thanks for all the help.

 

[obidon]

Well I know it's been a while but SP1 still isn't installing for some reason. I know there has to be something I'm doing wrong.

I just downloaded the 1.9GB ISO file to see if maybe that would do it, and it looked good when it said installing, but then not even a half hour later the SP1 installer encountered an error and said I need to download the System Update Readiness tool which I KNOW I don't have to because I've already tried countless times.

Not to mention it says that the Hotfix that the SUR tool is supposed to install is already installed in my Update History. So now I'm stumped as to what to do.

Is there anything else I can possibly try?

I've upgraded my RAM and a added a new 1TB HDD to my system since my last post so hopefully these will allow my system to be more stable.

Any ideas at all?

Thanks for all and any help, it is as always still much appreciated.

 

[NoelDP]

First a couple of points about the CheckSUR tool.
1) It is a tool, not a patch, and as such (despite the entries in the Installed Updates list) it doesn't get installed as such - it runs and exits
2) you can run the tool as many times as you like - and sometimes that can be of benefit.

I see that no-one came back to you on your previous resonse - sorry about that.

When you say that you have a new HD - do you mean that this HD is slaved to the riginal, or that you transferred the OS to it by some means - if so, how?

[I just had a quick look at teh CBS.log from your previous post, and there were still problems present in that log, but it stopped abruptly before completion of the last SFC scan - you should run anther SFC scan and post a new log]

 

[Brds7t7]

Hi obidon. I know this won't help with your present problem but for future reference you can download the official Windows 7 with SP1 iso files from here. .

Official Windows 7 SP1 ISO from Digital River « My Digital Life

Will save you from having to install service pack 1 again.

 

[obidon]

When you say that you have a new HD - do you mean that this HD is slaved to the riginal, or that you transferred the OS to it by some means - if so, how?

Well it is not slaved to the original because it is a SATA connection rather than IDE, and SATA uses individual ports for each connection rather than a Master/Slave configuration. But yes it is just added as another drive, my OS still remains on my C: drive so I didn't have to do any transferring of System files or anything like that.

And thanks for the ISO site Burdas, I bookmarked it so I'm sure it will come in handy sometime.

Here is the new CBS.log file that was generated after I did SFC and Chkdsk and what not.

2012-03-28 00:48:45, Info                  CBS    Starting TrustedInstaller initialization.
2012-03-28 00:48:45, Info                  CBS    Loaded Servicing Stack v6.1.7601.17592 with Core: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\cbscore.dll
2012-03-28 00:48:46, Info                  CSI    00000001@2012/3/28:04:48:46.478 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7feebccf0ad @0x7fef7b29849 @0x7fef7af34e3 @0xff55e94c @0xff55d769 @0xff55daff)
2012-03-28 00:48:46, Info                  CSI    00000002@2012/3/28:04:48:46.481 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7feebccf0ad @0x7fef7b76816 @0x7fef7b42aac @0x7fef7af35b9 @0xff55e94c @0xff55d769)
2012-03-28 00:48:46, Info                  CSI    00000003@2012/3/28:04:48:46.482 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7feebccf0ad @0x7fef9508738 @0x7fef9508866 @0xff55e444 @0xff55d7ae @0xff55daff)
2012-03-28 00:48:46, Info                  CBS    Ending TrustedInstaller initialization.
2012-03-28 00:48:46, Info                  CBS    Starting the TrustedInstaller main loop.
2012-03-28 00:48:46, Info                  CBS    TrustedInstaller service starts successfully.
2012-03-28 00:48:46, Info                  CBS    SQM: Initializing online with Windows opt-in: False
2012-03-28 00:48:46, Info                  CBS    SQM: Cleaning up report files older than 10 days.
2012-03-28 00:48:46, Info                  CBS    SQM: Requesting upload of all unsent reports.
2012-03-28 00:48:46, Info                  CBS    SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 - E_FAIL]
2012-03-28 00:48:46, Info                  CBS    SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL]
2012-03-28 00:48:46, Info                  CBS    SQM: Queued 0 file(s) for upload with pattern: C:\Windows\servicing\sqm\*_all.sqm, flags: 0x6
2012-03-28 00:48:46, Info                  CBS    SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL]
2012-03-28 00:48:46, Info                  CBS    No startup processing required, TrustedInstaller service was not set as autostart, or else a reboot is still pending.
2012-03-28 00:48:46, Info                  CBS    NonStart: Checking to ensure startup processing was not required.
2012-03-28 00:48:46, Info                  CSI    00000004 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 00000004, progress = NULL, phase = 0, pdwDisposition = @0x10ffb50
2012-03-28 00:48:46, Info                  CSI    00000005 Creating NT transaction (seq 1), objectname [6]"(null)"
2012-03-28 00:48:46, Info                  CSI    00000006 Created NT transaction (seq 1) result 0x00000000, handle @0x1f8
2012-03-28 00:48:46, Info                  CSI    00000007@2012/3/28:04:48:46.492 CSI perf trace:
CSIPERF:TXCOMMIT;352
2012-03-28 00:48:46, Info                  CBS    NonStart: Success, startup processing not required as expected.
2012-03-28 00:48:46, Info                  CBS    Startup processing thread terminated normally
2012-03-28 00:48:46, Info                  CBS    Loading offline registry hive: SOFTWARE, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy6/Windows/System32/config/SOFTWARE' from path '\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy6\Windows\System32\config\SOFTWARE'.
2012-03-28 00:48:46, Info                  CBS    Loading offline registry hive: SYSTEM, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy6/Windows/System32/config/SYSTEM' from path '\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy6\Windows\System32\config\SYSTEM'.
2012-03-28 00:48:46, Info                  CBS    Loading offline registry hive: SECURITY, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy6/Windows/System32/config/SECURITY' from path '\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy6\Windows\System32\config\SECURITY'.
2012-03-28 00:48:46, Info                  CBS    Loading offline registry hive: SAM, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy6/Windows/System32/config/SAM' from path '\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy6\Windows\System32\config\SAM'.
2012-03-28 00:48:46, Info                  CBS    Loading offline registry hive: COMPONENTS, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy6/Windows/System32/config/COMPONENTS' from path '\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy6\Windows\System32\config\COMPONENTS'.
2012-03-28 00:48:46, Info                  CBS    Loading offline registry hive: DEFAULT, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy6/Windows/System32/config/DEFAULT' from path '\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy6\Windows\System32\config\DEFAULT'.
2012-03-28 00:48:46, Info                  CBS    Loading offline registry hive: ntuser.dat, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy6/Users/default/ntuser.dat' from path '\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy6\Users\default\ntuser.dat'.
2012-03-28 00:48:46, Info                  CBS    Loading offline registry hive: schema.dat, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy6/Windows/system32/smi/store/Machine/schema.dat' from path '\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy6\Windows\system32\smi\store\Machine\schema.dat'.
2012-03-28 00:48:46, Info                  CBS    Offline image is: read-only
2012-03-28 00:48:46, Info                  CBS    Disabling manifest caching, because the image is not writeable.
2012-03-28 00:48:47, Info                  CSI    00000008 CSI Store 3767856 (0x0000000000397e30) initialized
2012-03-28 00:48:47, Info                  CBS    Session: 5520_3838591 initialized by client SPP.
2012-03-28 00:48:49, Info                  CBS    Archived backup log: C:\Windows\Logs\CBS\CbsPersist_20120328044845.cab.
2012-03-28 00:49:26, Info                  CBS    Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy6/Windows/System32/config/SOFTWARE
2012-03-28 00:49:26, Info                  CBS    Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy6/Windows/System32/config/SYSTEM
2012-03-28 00:49:26, Info                  CBS    Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy6/Windows/System32/config/SECURITY
2012-03-28 00:49:26, Info                  CBS    Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy6/Windows/System32/config/SAM
2012-03-28 00:49:26, Info                  CBS    Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy6/Windows/System32/config/COMPONENTS
2012-03-28 00:49:26, Info                  CBS    Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy6/Windows/System32/config/DEFAULT
2012-03-28 00:49:26, Info                  CBS    Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy6/Users/default/ntuser.dat
2012-03-28 00:49:26, Info                  CBS    Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy6/Windows/system32/smi/store/Machine/schema.dat
2012-03-28 00:59:27, Info                  CBS    Reboot mark refs incremented to: 1
2012-03-28 00:59:27, Info                  CBS    Scavenge: Starts
2012-03-28 00:59:27, Info                  CSI    00000009 CSI Store 3637952 (0x00000000003782c0) initialized
2012-03-28 00:59:27, Info                  CSI    0000000a@2012/3/28:04:59:27.432 CSI Transaction @0x359f10 initialized for deployment engine {d16d444c-56d8-11d5-882d-0080c847b195} with flags 00000002 and client id [10]"TI6.0_0:0/"

2012-03-28 00:59:27, Info                  CBS    Scavenge: Begin CSI Store
2012-03-28 00:59:27, Info                  CSI    0000000b Performing 1 operations; 1 are not lock/unlock and follow:
  Scavenge (8): flags: 00000017
2012-03-28 00:59:27, Info                  CSI    0000000c Store coherency cookie matches last scavenge cookie, skipping scavenge.
2012-03-28 00:59:27, Info                  CSI    0000000d ICSITransaction::Commit calling IStorePendingTransaction::Apply - coldpatching=FALSE applyflags=7
2012-03-28 00:59:27, Info                  CSI    0000000e Creating NT transaction (seq 2), objectname [6]"(null)"
2012-03-28 00:59:27, Info                  CSI    0000000f Created NT transaction (seq 2) result 0x00000000, handle @0x234
2012-03-28 00:59:28, Info                  CSI    00000010@2012/3/28:04:59:28.201 CSI perf trace:
CSIPERF:TXCOMMIT;423322
2012-03-28 00:59:28, Info                  CBS    Scavenge: Completed, disposition: 0X1
2012-03-28 00:59:28, Info                  CSI    00000011@2012/3/28:04:59:28.201 CSI Transaction @0x359f10 destroyed
2012-03-28 00:59:28, Info                  CBS    Reboot mark refs: 0
2012-03-28 00:59:28, Info                  CBS    Idle processing thread terminated normally
2012-03-28 00:59:28, Info                  CBS    Ending the TrustedInstaller main loop.
2012-03-28 00:59:28, Info                  CBS    Starting TrustedInstaller finalization.
2012-03-28 00:59:28, Info                  CBS    Ending TrustedInstaller finalization.

Thanks for looking at it.

 

[NoelDP]

That report looks like a simple CBS.log file after having archived the old one and rebooting - please upload the CBS.log.persist files (do NOT attempt to copy/paste them, they are way too big!) as attachments