Windows 7 Wireless Issue

[Dans]

I had a similar issue. Then after a couple of ours it connected. I did nothing different. Then after another couple of hours it disconnected again! I couldn't get it to reconnect so shut down. Like others, the connection is fine with my laptop (running XP).

 

[TheAzzalleLion]

Important Update!

UPDATE!

So I disabled the security for my router.

And then I tried connecting on the desktop that has Windows 7. And it WORKS.

So what's the issue though? Does Windows 7 not like passwords or something? Again I promise you guys that I was entering in the right passphrase.

Again though it was asking for "network security key"? Is that different that the passphrase that Vista asked for?

If anyone knows anything that can clear this mystery I would greatly appreciate it.

I do not feel comfortable at all with my network being unsecured.

@ Dans

I turned off earlier today after my last post and went to classes. I just got back, turned it on, tried connecting with the passphrase I had chosen after resetting it. Still didn't work. THEN I disabled the security and I was able to connect.

 

[kegobeer]

Please update your specs, as I requested early in this thread. Knowing what hardware you have will help diagnose your problem.

 

[TheAzzalleLion]

The specs were on the first page...here they are again....

Hewlett Packard Computer Information​

• Model: HP Pavilion a6460t Customizable Desktop PC
• Operating System: Windows Vista Home Premium with SP 1 (32-bit)
• Processor: Intel Core 2 Duo Processor E4600 (2.4GHz)
• Memory: 2GB DDR2-800MHz dual channel SDRAM (2x1024)
• Hard Drive: 500 GB 7200 rpm SATA
• Video Card: Integrated Graphics Intel Media Accelerator 3100
• Wireless Network Card: 802.11 b/g USB Wireless LAN card
• Optical Drive: LightScribe SuperMulti 16X DVD (+/-) R/RW
• Sound: Integrated 7.1 channel sound w/front audio ports
• Monitor: HP w1907 19-inch Widescreen Flat Panel Monitor
• Keyboard & Mouse: HP Keyboard and HP Optical Mouse

For the wireless adapter I'm not too sure who manufactured it. Not 100%. I think it's Lite On but I keep seeing other weird names. Does anyone know a solid concrete way to determine who made the wireless adapter? Because when I go to Sys Info --> Components --> Network and then click on "Adapter" it says:

USB Wireless 802.11 b/g Adapter

Other than that Windows list various network monitors, realtek controller, tunneling adapters, and some WAN Miniport (SSTP)

 

[kegobeer]

If you add them to your system specs, people don't have to hunt through the thread to find out what you have.

What wifi card do you have in the HP? Is it an Intel card? This sounds like a problem with your card and not your router. You should be able to find out the manufacturer if you visit HP or maybe a desktop forum.

* edit * I thought you had a notebook - sorry. I don't have a link to a desktop forum, but forum.notebookreview.com should have a link to a desktop forum that might be able to help. You can also open up your desktop and look at the card to get the model number.

 

[TheAzzalleLion]

If you add them to your system specs, people don't have to hunt through the thread to find out what you have.

What wifi card do you have in the HP? Is it an Intel card? This sounds like a problem with your card and not your router.

Like I said I have no idea. I've tried by looking in system info but all I get is that generic, "802.11 b/g USB Wireless LAN card"

I bought the desktop from HP and I know they use a lot of Intel stuff in their desktops but I honestly do NOT know if it's an intel card for sure.

As for My System Specs I have 3 different PCs...2 laptops and 1 desktop. One of the laptops is my MAIN computer but I'm not going to upgrade it to Windows 7 until I'm sure this thing is stable.

 

[BCXtreme]

So what's the issue though? Does Windows 7 not like passwords or something? Again I promise you guys that I was entering in the right passphrase.

Well, I have WEP encryption on my network, and Windows 7 plays fine with it here. Can you try switching to WEP encryption and test that? (Not suggesting this as a permanent solution, just trying to figure out the problem deductively.)

For the wireless adapter I'm not too sure who manufactured it. Not 100%. I think it's Lite On but I keep seeing other weird names. Does anyone know a solid concrete way to determine who made the wireless adapter? Because when I go to Sys Info --> Components --> Network and then click on "Adapter" it says:

USB Wireless 802.11 b/g Adapter

I am pretty sure that the manufacture IS Lite On.

 

[kegobeer]

The HP website lists Lite-On as the USB manufacturer. Where did you get the drivers you used for Windows 7?

 

[kegobeer]

I found a blog about the Lite-On USB wifi, and that the actual driver is provided by Ralink. Check out this link for an updated driver (it's up to you to figure out the exact model, which you should be able to do if you uninstall the driver you installed, then let Windows detect it).

Ralink corp.

Here's the blog I found...

Driver For Lite-On USB Wireless 802.11 b/g Network Adapter « flowwiththeblood

 

[TheAzzalleLion]

Thanks for all the responses. I will try the WEP thing...

As for the adapter I just called HP. Gave up the model number and product ID and the lady told me specifically that the manufacturer is some company called Bluejay.

She said that its a Bluejay adapter and the product number is GT737AV

UPDATE!!!!

Just switched to WEP encryption and that worked...I had to enter in that key though which is dumb imo. I can't remember random numbers and letters. It was so much easier in Vista....

Surely Windows 7 works with WPA-Personal. I should NOT have to use WEP (which is less secure) for my wireless network. I have a dual band router too. One at the 5GHz freq and the other at the 2.4. I was using WPA2-Personal for the 5 and WPA-Personal for the 2.4...

Again though I switched the security settings to WEP, put in a passphrase and hit "generate". That outputted 4 "keys". Then I entered key 1 and it worked....

Still though I would like to get it working with WPA and WPA2 if possible.

 

[TheAzzalleLion]

This is the closest thing I could find from Bluejay...

BlueJay Products

 

[TheAzzalleLion]

I don't know if this is important but when I go under Devices it lists an "unknown device"

I right clicked to get properties and I says this, "Windows has stopped this device because it has reported problems. (Code 43)" inside "device status"

Could that possibly be something important? How do I start it or download the right driver without knowing what it is supposed to be?

 

[kegobeer]

Did you visit the links I posted?

 

[TheAzzalleLion]

Did you visit the links I posted?

I did...I"m looking at it now to try and determine which one I should download though cuz I have no idea where to start.

 

[kegobeer]

There are only two USB drivers available. Download both of them, then try to install the first one. If it doesn't work, uninstall and install the second one.

 

[TheAzzalleLion]

There are only two USB drivers available. Download both of them, then try to install the first one. If it doesn't work, uninstall and install the second one.

If I need to uninstall it I would just go to the programs section right.......

And I'm downloading the top one right now. I called Microsoft...useless as always. They want me to contact Linksys now...

I'm so frustrated...

 

[kegobeer]

Yes, you would uninstall via add/remove programs. Don't bother calling Microsoft - the problem isn't theirs, it's either the router or the wifi card driver (I'm betting it's your USB driver).

 

[TheAzzalleLion]

Yes, you would uninstall via add/remove programs. Don't bother calling Microsoft - the problem isn't theirs, it's either the router or the wifi card driver (I'm betting it's your USB driver).

If you're sure....but whos fault is it for not providing the right driver for Windows 7 for this computer?

It's not even old! I bought May of 2008!

SO is it HP's fault for not providing a decent driver for the wireless adapter or MS for not asking for one...?

Anyways I'm downloading the driver from ralink right now...7 mins to go. To be honest I'm starting to wonder if I should uninstall the "unknown device" driver before I do anything.

 

[TheAzzalleLion]

I downloaded and installed the first one...now what? Restart the computer?

 

[TheAzzalleLion]

Just to update you....

That "unknown device" turned out to be the printer I'm pretty sure. I forgot that I had it plugged in from before I clean installed Windows 7. I unplugged the usb cable of the printer. Took it off completely, waited a few secs, then turned it back on, and plugged it back in. The drivers were installed automatically by Windows 7 and it recognizes it when I go to "Devices and Printers".

Also I did a clean install of Windows 7 Home Premium (I have 3 different versions of Windows here. 1 for the desktop and 2 for 2 laptops).

The SAME issue is occuring with the wireless network. When I put the mouse over our networks name it says that it is WEP. When I try to do it manually trhu the network and sharing center it gives me this message...

"The settings saved on this computer do match the requirements of the network."

And there is a big red x mark to the right of it. However it doesn't give me the option to disconnect from the network. To remove it and start over I have to go to "manage wireless networks" and remove it completely.

So to summarize. When I have my wireless security:

1) DISABLED ---> I can connect wirelessly just fine.

2) WEP ---> Connects wireless with no issues. I just have to enter the key generated from the "passphrase"

3) WPA-Personal ---> CANNOT CONNECT WIRELESSLY. No matter what I try. I've tried entering the passphrase a million times. Still doesn't work. I've tried entering the router login password. That results in "limited connectivity". I've tried resetting the router. Didn't do anything. And finally I've tried changing the properties of the connection in Windows 7 (see above).

I'm trying to download the drivers from HP's website but I keep get an error message.