Windows 7 with XP mode not recognizing USB 2.0 port.

[garlicknots]

Hello,

We would like to get our Panini Vision X check scanner working in XP mode inside Windows 7. Unfortunately as I begin the installation for the check scanner in XP mode I get the error in picture #1. The error is that a USB 2.0 port is not found so the installation will not continue. Obviously I have a usb 2.0 port on my computer but XP mode is not recognizing it.

The device manager in XP mode is picture #2. And finally the device manager in Windows 7 is picture #3.

Pictures are attached.

I have downloaded and installed all the current updates for XP mode from the MSFT site.

Does anyone have any suggestions?

 

[Kari]

Hello Garlic, welcome to the Seven Forums.

Connect the scanner, open XP Mode's USB menu and attach the device to XP Mode (probably listed as Unknown device). When it's attached, run the setup app on XP Mode.

Kari