Windows 7 x64 RC BSOD issue

LobsterEar

New member
Local time
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Hi,
So today my custom built computer crashed and gave me the Blue Screen of Death for the first time ever and I don't know what the problem is.

Over the past few days Firefox has been randomly shutting down on me, but I don't know if that's related. I scanned for viruses and found nothing so here's the log file:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7100.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 1a
BCP1: 0000000000000403
BCP2: FFFFF68000060300
BCP3: DE2000010B61E867
BCP4: FFFFF680000BB750
OS Version: 6_1_7100
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\021710-23072-01.dmp
C:\Users\Mike\AppData\Local\Temp\WER-38501-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

And here's my DMP:
 

My Computer

OS
Windows 7 Release Candidate
CPU
Phenom II x4 940
Motherboard
Gigabyte
Memory
4GB Gskill 1066
Graphics Card(s)
Sapphire HD Radeon 4890
Monitor(s) Displays
Acer P235H
Hard Drives
Western Digital 640GB
PSU
OCZ 700Watts
Case
Smilodon
Cooling
Stock
Hi,
So today my custom built computer crashed and gave me the Blue Screen of Death for the first time ever and I don't know what the problem is.

Over the past few days Firefox has been randomly shutting down on me, but I don't know if that's related. I scanned for viruses and found nothing so here's the log file:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7100.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 1a
BCP1: 0000000000000403
BCP2: FFFFF68000060300
BCP3: DE2000010B61E867
BCP4: FFFFF680000BB750
OS Version: 6_1_7100
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\021710-23072-01.dmp
C:\Users\Mike\AppData\Local\Temp\WER-38501-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

And here's my DMP:


Thic crash was caused by memory.

i would
download memtestx86 and run for 5 passes
run a system file check
(type cmd in search>right click and run as admin>sfc /scannow)

If you are overclocking stop

Let us know if you need help

\
Ken



OLD DRIVERS NEED UPDATING
Code:
secdrv.SYS        fffff880`0655f000    fffff880`0656a000    0x0000b000    0x4508052e    9/13/2006 8:18:38 AM                        
scmndisp.sys        fffff880`01600000    fffff880`0160a000    0x0000a000    0x45add4b3    1/17/2007 2:48:03 AM                        
wg111v2.sys        fffff880`05b3e000    fffff880`05b84000    0x00046000    0x45d012be    2/12/2007 2:09:50 AM                        
PdiPorts.sys        fffff880`04388000    fffff880`04391000    0x00009000    0x48473a65    6/4/2008 7:59:17 PM                        
jraid.sys        fffff880`00c68000    fffff880`00c83000    0x0001b000    0x490fb159    11/3/2008 9:20:09 PM                        
gdrv.sys        fffff880`0693f000    fffff880`06948000    0x00009000    0x4939cdea    12/5/2008 7:57:14 PM
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Thanks. I'll do that , but another weird thing just happened though. I was restarting my computer after my anti-virus program updated and while it was rebooting it blue screened on me again, but this time it gave me a different error code:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7100.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C000001D
BCP2: FFFFF96000225289
BCP3: FFFFF88002163050
BCP4: 0000000000000000
OS Version: 6_1_7100
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\021710-22635-01.dmp
C:\Users\Mike\AppData\Local\Temp\WER-32276-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Also, about overclocking. I haven't done it with my CPU, but 4-5 months ago I bumped my memory from 800 to 1066. The memory itself was 1066, but my mobo had trouble recognizing it as so, which was a common problem with this mobo, so I did it manually and it never gave me trouble...until now if that's the source of the issue.

And the DMP again:
 

My Computer

OS
Windows 7 Release Candidate
CPU
Phenom II x4 940
Motherboard
Gigabyte
Memory
4GB Gskill 1066
Graphics Card(s)
Sapphire HD Radeon 4890
Monitor(s) Displays
Acer P235H
Hard Drives
Western Digital 640GB
PSU
OCZ 700Watts
Case
Smilodon
Cooling
Stock
Ok I ran memtest and it gave me an error instantly.

It said:
Memory error detected! Pair 373445565 doesn not store values accurately.
Memtest has detected that your computer cannot accurately store data in RAM
.

It then gives me a link to the website for further info and on the site it says:

This is not normal. Your RAM is bad, or your system is incorrectly configured. Even just 1 error means that you have a problem. If you have overclocked your machine, or selected aggressive RAM timings in your BIOS you should try more conservative settings before judging the RAM fully bad. If you can't get MemTest to run without errors even with conservative BIOS settings, however, your RAM is bad. Replace it, or you will experience stability and corruption problems. Correctly functioning RAM has no errors, even if you run MemTest for days.

Does this mean I should try lowering my 1066 to 800 again? I just don't understand why that would be the problem after 5 months of it working fine.
 

My Computer

OS
Windows 7 Release Candidate
CPU
Phenom II x4 940
Motherboard
Gigabyte
Memory
4GB Gskill 1066
Graphics Card(s)
Sapphire HD Radeon 4890
Monitor(s) Displays
Acer P235H
Hard Drives
Western Digital 640GB
PSU
OCZ 700Watts
Case
Smilodon
Cooling
Stock
Ok I ran memtest and it gave me an error instantly.

It said:
Memory error detected! Pair 373445565 doesn not store values accurately.
Memtest has detected that your computer cannot accurately store data in RAM
.

It then gives me a link to the website for further info and on the site it says:

This is not normal. Your RAM is bad, or your system is incorrectly configured. Even just 1 error means that you have a problem. If you have overclocked your machine, or selected aggressive RAM timings in your BIOS you should try more conservative settings before judging the RAM fully bad. If you can't get MemTest to run without errors even with conservative BIOS settings, however, your RAM is bad. Replace it, or you will experience stability and corruption problems. Correctly functioning RAM has no errors, even if you run MemTest for days.

Does this mean I should try lowering my 1066 to 800 again? I just don't understand why that would be the problem after 5 months of it working fine.


'If I were you I would put everything back to default. why something stops working is another matter. It could be a heat issue, a power supply issue, or even mobo issue.

To make sure it isnt heat you can download cpu-z, and gpu-z (both free) to keep an eye on the temps.
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
hi lobsterear i see you are running the RC 7100 version of the os ,upgrade now to the rtm version the rc will expire shortly :)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
self build
OS
win 7 ultimate32bit, Win8.1pro wmc 32bit
CPU
amd phenom x4 9600
Motherboard
asus m2n32-sli deluxe
Memory
corsair twinxs 2x2gb
Graphics Card(s)
2x nvidia 1gb 8500gt
Sound Card
onboard
Monitor(s) Displays
23" PB Viseo 233d
Screen Resolution
1920x1080
Hard Drives
maxtor sata 500gb
maxtor sata 320gb
fujitsu sata200gb
PSU
oryxx tornado 750w
Case
thermaltake xaser lll
Cooling
artic freezer64 pro + 7 case fans
hi lobsterear i see you are running the RC 7100 version of the os ,upgrade now to the rtm version the rc will expire shortly :)
lol, yeah I know. This is horrible timing. My Windows is about to expire. I need to purchase a real copy of Windows 7 (or RTM, but I'm not sure about that).
I need an external HDD to back up my data on. I have a research project and exams coming up and I need my PC now more than ever and this crap happens.

Oh and I just put my memory setting back to default, so we'll see what happens with that.
 

My Computer

OS
Windows 7 Release Candidate
CPU
Phenom II x4 940
Motherboard
Gigabyte
Memory
4GB Gskill 1066
Graphics Card(s)
Sapphire HD Radeon 4890
Monitor(s) Displays
Acer P235H
Hard Drives
Western Digital 640GB
PSU
OCZ 700Watts
Case
Smilodon
Cooling
Stock
Well, I'm doing the memtest again and so far it hasn't detected an error. It's almost 50% done. It had more than 1000 errors before 1% last time.
 

My Computer

OS
Windows 7 Release Candidate
CPU
Phenom II x4 940
Motherboard
Gigabyte
Memory
4GB Gskill 1066
Graphics Card(s)
Sapphire HD Radeon 4890
Monitor(s) Displays
Acer P235H
Hard Drives
Western Digital 640GB
PSU
OCZ 700Watts
Case
Smilodon
Cooling
Stock
Well, I'm doing the memtest again and so far it hasn't detected an error. It's almost 50% done. It had more than 1000 errors before 1% last time.



OVERCLOCKING---Gotta love it
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Well, I'm doing the memtest again and so far it hasn't detected an error. It's almost 50% done. It had more than 1000 errors before 1% last time.



OVERCLOCKING---Gotta love it
lol, It's weird though because I overclocked it literally 5 months ago and it has been just fine until today.
 

My Computer

OS
Windows 7 Release Candidate
CPU
Phenom II x4 940
Motherboard
Gigabyte
Memory
4GB Gskill 1066
Graphics Card(s)
Sapphire HD Radeon 4890
Monitor(s) Displays
Acer P235H
Hard Drives
Western Digital 640GB
PSU
OCZ 700Watts
Case
Smilodon
Cooling
Stock
Well, I'm doing the memtest again and so far it hasn't detected an error. It's almost 50% done. It had more than 1000 errors before 1% last time.



OVERCLOCKING---Gotta love it
lol, It's weird though because I overclocked it literally 5 months ago and it has been just fine until today.

Not weird at all. overclocking means to run it faster than it is designed for. when you overclock you shorten its life span. Sooner or later its inevitable. Could be worse, could have fried your CPU.
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
OVERCLOCKING---Gotta love it
lol, It's weird though because I overclocked it literally 5 months ago and it has been just fine until today.

Not weird at all. overclocking means to run it faster than it is designed for. when you overclock you shorten its life span. Sooner or later its inevitable. Could be worse, could have fried your CPU.
Well, I didn't overclock my CPU, just the RAM and technically it wasn't overclocked since the RAM was 1066, but my mobo just read it as 800 so I didn't really overclock it, I just "fixed" it by bumping the RAM speed up to 1066 as advertised, but apparently that didn't work.
Anyways, I think we fixed the problem. Thanks for your help. I really appreciate it. :party:
 

My Computer

OS
Windows 7 Release Candidate
CPU
Phenom II x4 940
Motherboard
Gigabyte
Memory
4GB Gskill 1066
Graphics Card(s)
Sapphire HD Radeon 4890
Monitor(s) Displays
Acer P235H
Hard Drives
Western Digital 640GB
PSU
OCZ 700Watts
Case
Smilodon
Cooling
Stock
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