Solved Windows Backup Errors - Cannot Find the File Specified

tjg79

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Hi,

I ran Windows backup and the backup didn't complete successfully due to some files that couldn't be found.

The missing files are associated with the UpdatusUser user account. I think this user account is a type of system account that's used for application or program updates other than Windows or Microsoft update.

I may have deleted something some time ago in an attempt to remove old software from my system.

Is there a way to delete this entire user account and then reestablish it so that it is available to whatever programs use it?

I think that if this user account was restored to its "like new" condition, I wouldn't get the Windows backup errors.

I don't have a restore point or system image that predates this issue.

Thanks in advance for your assistance.

Regards
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional x64 SP1
CPU
Intel i7-980x @ 3.6GHz
Motherboard
Intel DX58SO
Memory
Corsair 12GB DDR3 RAM (3x4GB)
Graphics Card(s)
EVGA NVIDIA GeForce GTX 760 SC
Sound Card
Intel High Definition 7.1 Audio Subsystem - Realtek ALC889
Monitor(s) Displays
Dual Display - LG Electronics Flatron L227WTG
Screen Resolution
1680 x 1050 60Hz 32-bit
Hard Drives
2 Seagate Constellation ST1000NM0033 1TB SATA 6Gb/s HDDs configured as Intel SATA Array 0, RST RAID 1, Vol. 0 (C:\) & Vol. 1 (D:\), & 2 Seagate Barracuda ST500DM002 500GB SATA 6Gb/s HDDs configured as Intel SATA Array 1 RST RAID 1, Vol. 0 (E:\)
PSU
Corsair HX850W
Case
Antec P182
Cooling
Stock Intel i7-980x Cooling Solution + 4 120mm Case Fans
Keyboard
Microsoft Wireless Multimedia Keyboard 1.1
Mouse
Microsoft Standard Wireless Optical Mouse
Internet Speed
DSL - 3.0 Mb/s download 768 Kb/s upload
Antivirus
ESET Smart Security 12, Defender & SuperAntiSpyware Pro
Browser
Firefox Quantum 64-bit
Other Info
Optical Drives: Pioneer DVR-216R & TSSTcorp SH-S223Q, Anker USB 3.0 PCI-E Card, Hauppauge WinTV-HVR 2250 Dual TV Tuner Board for Windows Media Center, Bose Companion 3 Series II multimedia speaker system, APC Smart-UPS SMT1500
I resolved this issue.

The UpdatusUser user account is a feature of Nvidia automatic updates. I must have corrupted that user account deleting other software. I deleted the user account and all the Nvidia software and drivers and reinstalled them. My subsequent backup was successful.

Regards
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional x64 SP1
CPU
Intel i7-980x @ 3.6GHz
Motherboard
Intel DX58SO
Memory
Corsair 12GB DDR3 RAM (3x4GB)
Graphics Card(s)
EVGA NVIDIA GeForce GTX 760 SC
Sound Card
Intel High Definition 7.1 Audio Subsystem - Realtek ALC889
Monitor(s) Displays
Dual Display - LG Electronics Flatron L227WTG
Screen Resolution
1680 x 1050 60Hz 32-bit
Hard Drives
2 Seagate Constellation ST1000NM0033 1TB SATA 6Gb/s HDDs configured as Intel SATA Array 0, RST RAID 1, Vol. 0 (C:\) & Vol. 1 (D:\), & 2 Seagate Barracuda ST500DM002 500GB SATA 6Gb/s HDDs configured as Intel SATA Array 1 RST RAID 1, Vol. 0 (E:\)
PSU
Corsair HX850W
Case
Antec P182
Cooling
Stock Intel i7-980x Cooling Solution + 4 120mm Case Fans
Keyboard
Microsoft Wireless Multimedia Keyboard 1.1
Mouse
Microsoft Standard Wireless Optical Mouse
Internet Speed
DSL - 3.0 Mb/s download 768 Kb/s upload
Antivirus
ESET Smart Security 12, Defender & SuperAntiSpyware Pro
Browser
Firefox Quantum 64-bit
Other Info
Optical Drives: Pioneer DVR-216R & TSSTcorp SH-S223Q, Anker USB 3.0 PCI-E Card, Hauppauge WinTV-HVR 2250 Dual TV Tuner Board for Windows Media Center, Bose Companion 3 Series II multimedia speaker system, APC Smart-UPS SMT1500
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