Solved windows backup failed with a MSE alert

[drmax]

Windows backup fails with MSE reporting "exploit:Blacole.BI" When I removed the threat (never allow for what I read about it) MSE goes green again, but backup never is accomplished. This just started happening within the last 7 days. Did a full MSE scan and no issues. I have not changed any settings to create this. What next?

 

[ignatzatsonic]

Do you have System Restore points dating back more than 7 days? If so, try one.

 

[drmax]

do you know that i don't somehow have a virus, that could be causing this. everytime i try to back up, mse finds this. i'm running kasperski now to check. i've spend endless hours restoring to an earlier point, only to have that not fix the issue, then to format hard drive and start over. yes i have earlier restore points, but would only do this as an absolute last resort.

 

[ignatzatsonic]

yes i have earlier restore points, but would only do this as an absolute last resort.

Why only as an absolute last resort? Have you made a lot of system changes in the last week that you don't want to give up?

 

[drmax]

yes i have earlier restore points, but would only do this as an absolute last resort.

Why only as an absolute last resort? Have you made a lot of system changes in the last week that you don't want to give up?

bad luck with other resore issues, in the past. seems its always been a bug, that by restoring, does nothing. i'm trying to pinpoint the issue where the problem is, now and will post back. is there a "virus" section or specialist here at this forum?
thx, dm

 

[drmax]

ran backup again and it would appear this is located in f:device/harddiskshadowcopyvolume54....bla bla bla. I can't copy/paste this and it's nearly a mile long. i'll set this out until someone can tell me how to remove whatever it is i have. thx, dm

**some of the location states sun/java/deployment. wonder if i uninstall java, this would rid of it.

 

[ignatzatsonic]

I'd start a new thread in the System Security section if a moderator doesn't move this thread to that section.

I find it odd that a google search for that supposed virus "exploit:Blacole.BI" generates only 3 hits.

 

[drmax]

I'd start a new thread in the System Security section if a moderator doesn't move this thread to that section.

I find it odd that a google search for that supposed virus "exploit:Blacole.BI" generates only 3 hits.

odd yes. most likely because i didn't start in correct section. i'll move it over later. thx

 

[JimLewandowski]

I found a Java trojan by doing (for no real reason) my first file Backup operation. I found that each time I retried, it was still there. I had to run a manual scan. Then I manually scanned the FOLDER it said the virus was in. Eventually, my file backup worked. Save for the luck of this Backup, I'd never know I had this Trojan in spite of having MSE up-to-date every day.

 

[drmax]

I found a Java trojan by doing (for no real reason) my first file Backup operation. I found that each time I retried, it was still there. I had to run a manual scan. Then I manually scanned the FOLDER it said the virus was in. Eventually, my file backup worked. Save for the luck of this Backup, I'd never know I had this Trojan in spite of having MSE up-to-date every day.

Uh...I have accomplished manual scanning on either of my drives and it does "not" show anything. It only comes about when I try to do my weekly backup. So I try to do a, I guess "manual" backup and it pops up. I clean it, it goess green, but unable to do a complete back up, due to this. I don't understand. Looks like I'll have to head to a different forum that specializes in this and see what they say.
DM

 

[JimLewandowski]

Are you sure the folder that the virus resides in IS covered by the scan?

 

[drmax]

no, not at all sure. if it does a full scan, i would assume it would be covered. maybe i should have kept avast.

 

[drmax]

fixed

deleted java and back up now runs. no threats detects. now off to the java threads as my new installation will not work....