Windows build 7601 error

[dlbunk]

Until a recent Windows update on February 13, 2014 my Windows 7 was fine then after the update my Windows 7 had this Build 7601 not genuine message on the lower right hand corner and it will not accept my product license key. The background screen is black and the message does not go away. I have had the upgrade product for a couple of years and purchased it a Best Buy, legitimately.
I have seen many reportedly "fixes" for this on the internet but they appear to be just that, fixes for those who want to keep the trial version rather than purchase the product. How do I fix this correctly? I am not a computer geek, so I need some "English" verbiage please...no geek talk. Thank you.

 

[archer]

Hi, Welcome to Seven forums.

Activate Windows 7 manually:
1. Click Start, and in the Search box type : slui.exe

2. Press ENTER on your Keyboard

3. Select your Country.
4. Select the Phone Activation option, and hold on for a real person.

Get Windows activated.

 

[dlbunk]

no, this did not work and I am not buying another windows 7 product when I already purchased this one.

 

[Ztruker]

What didn't work? Did you get to the phone activation part or not?

Try: slui 4.exe

 

[dlbunk]

No, it never got to that.

 

[dlbunk]

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-3JHXP-V8XJP-6M722
Windows Product Key Hash: tvC7tZTY5aGS0gOyNfd0nSVjVUQ=
Windows Product ID: 00359-031-4253052-85661
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {1EF55789-CDAA-41E1-9C87-BC2BF11B4731}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Outlook 2007 - 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{1EF55789-CDAA-41E1-9C87-BC2BF11B4731}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-6M722</PKey><PID>00359-031-4253052-85661</PID><PIDType>5</PIDType><SID>S-1-5-21-1690250832-2110391256-2883752730</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VGN-NW125J</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>R0170Y4</Version><SMBIOSVersion major="2" minor="4"/><Date>20090522000000.000000+000</Date></BIOS><HWID>6F550600010000F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-001A-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Outlook 2007</Name><Ver>12</Ver><Val>1EC9256395B0714</Val><Hash>qve68WxD8D4WGRbTaTAz7QsNzMU=</Hash><Pid>81610-906-0846073-62688</Pid><PidType>1</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>4551033ECE25F40</Val><Hash>TbBLHZQpBNn9CXlfgWCIeGmOIKU=</Hash><Pid>81602-928-3099374-68603</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  
Spsys.log Content: 0x80070002
Licensing Data-->
C:\Windows\system32\slmgr.vbs(1333, 5) (null): The data is invalid. 
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 3:3:2014 19:23
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
N/A, hr = 0x8007000d
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name OEMID Value OEMTableID Value
  APIC   Sony  VAIO
  FACP   Sony  VAIO
  HPET   Sony  VAIO
  MCFG   Sony  VAIO
  SLIC   Sony  VAIO
  SSDT   Sony  VAIO
  SSDT   Sony  VAIO

Whenever I add the license product key it does not accept it as valid. This was a valid retail purchase a couple of years ago and just came up after a windows update as Not genuine. I need to fix this and return to normal.

 

[Mellon Head]

OK. The only way that you're going to get this fixed is to call Microsoft and have your copy of Windows reactivated by a Microsoft representative,

The easiest way to do that is to follow the advice of Archer and Ztruker. Archer's instructions are spot on. What part of them did not work?

 

[dlbunk]

Okay, that is what I wanted to know. Approach 1! Thank you very much.

 

[Alpha]

Do you have any reason to think that your copy isn't legit because it is probably a bios conflict. Did you lose power or reset your Cmos? Try jumping the Cmos reset the bios. Make sure that the clock in the bios/UEFI is the right date, time, and year. Otherwise the computer will go Y2K on you haha. It's a weird issue but easy to fix.

 

[dlbunk]

Yes, it's possible that a power lose happened during this time frame. I don't know what the Cmos is, but if you are talking about the clock and time in the lower right corner, yes it is correct. See, this is what I don't get about this whole thing... I have had this Windows 7 upgrade on this laptop for at least 2 plus years... no problems, everything working just fine, (of course I stupidly had the auto updates ON) then on 2/13/14 a bunch of MS updates start downloading and then it pops up. Bingo here it is and I haven't figured out whether it's a virus (which my anti virus program did not detect) that has corrupted things or if its something else. For us un-geeks it's very frustrating!

 

[Alpha]

No I was talking about the clock in your BIOS/UEFI. There is a chip on your motherboard that has a "Basic Input Output System" that controls stuff on your motherboard. You need to enter it when the computer is booting up. Google how to enter Bios. On mine you hold delete or F2. Every system is different. In the Bios you need to check if the clock in there is the right date, time, and year.

 

[Alpha]

Ha sorry I didn't see that no technical thing in the original post.

 

[dlbunk]

I'll try to check that out, thanks.

 

[dlbunk]

Bios clock accurate.