Solved Windows couldn't check for update, error code 8007370D

[adoka]

Hello,

I found the windows update doesn't work at all, and attached please find the CBS log files and the COMPONENTS file:

https://www.dropbox.com/s/4p2hvpf2n6h8mpx/COMPONENTS?dl=0

Any help is greatly appreciated!!

 

[wben353]

Hi adoka & welcome to sevenforums.

Try running attached, restart &try windows update again.

 

[adoka]

Thanks! I just run the bat file using administrator, restarted, but still get the error code 8007370D ...

 

[wben353]

Do you have windows DVD & your product key.

Are you running Antivirus & firewall. Have you scanned for virus/malware infections recently?

System should be scanned for them before trying Repair Install would definitely solve your issue. Have detailed instruction with video.

It preserves all your installed programs, files, folders, music, pictures, etc. just reinstalls windows. I do a few every week. Piece of cake.

 

[tom982]

Hold off on the repair install for now, this looks perfectly fixable

Replace COMPONENTS Hive

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Please download the below file, components.zip and save this to your Desktop.
2. Right-click on the file and select Extract All...
3. Tick the box labelled Show extracted files when complete then click Extract
4. A window will open showing a file: components (it has no file extension)
5. Then navigate to C:\Windows\system32\config and rename the file components to components.bak.
6. Copy (Ctrl+C) and Paste (Ctrl+V) the components file on your Desktop into this folder.
7. Run the System Update Readiness Tool (SURT) again and when it finishes installing, attach the log to your next post please:
   
   C:\Windows\Logs\CBS\CheckSUR.persist.log

Note: If, at any point, you are displayed an error saying the file is in use, or access denied, reboot and try again.

https://dl.dropboxusercontent.com/u/16537616/Fixes/COMPONENTS/adoka/COMPONENTS.zip

Tom

 

[wben353]

Thanks for chiming in Tom!

 

[adoka]

Thanks, wben & Tom! I replaced the component file and run the SURT, here please check the log file.

 

[wben353]

Still some errors in log.

Get back to you tomorrow, need sleep. 1 am in Michigan

Nite!

 

[tom982]

Can you run the SURT again and upload a fresh copy of your COMPONENTS hive please?

 

[adoka]

Sure, I did find that the update works again! After all updates installed, here please find the fresh COMPONENT and log files. Thanks!

https://www.dropbox.com/s/4p2hvpf2n6h8mpx/COMPONENTS?dl=0

 

[adoka]

Still some errors in log.

Get back to you tomorrow, need sleep. 1 am in Michigan

Nite!

yeah, going to move to Michigan soon!

 

[tom982]

Glad to hear it This should fix the last error:

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
2. Download the attached file, SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.
5. Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a log should be created on your Desktop: SFCFix.txt.
8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

Also, run the SURT and post the log again please. No need for another components hive this time, should be all sorted!

Tom

 

[wben353]

Thanks again for the help Tom.

I'm looking forward to starting the Windows Update Academy at Sysnative.
Probably start when I get back from Florida trip in December.
Go the Power provided me with training info.

 

[adoka]

Thank you, Tom! Yes, "No error Detected"!

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-11-19 21:40:57.544
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at E:\UniBox\SFCFixScript.txt [0]




RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_17a7b0f8d7c80182d3a86ea99dc2b0ca_31bf3856ad364e35_10.2.9200.16721_none_8aed46007bd8132a.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_17a7b0f8d7c80182d3a86ea99dc2b0ca_31bf3856ad364e35_10.2.9r00.16721_none_8aed46007bd8132a.

Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_17a7b0f8d7c80182d3a86ea99dc2b0ca_31bf3856ad364e35_10.2.9200.16721_none_8aed46007bd8132a.
Successfully deleted registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_17a7b0f8d7c80182d3a86ea99dc2b0ca_31bf3856ad364e35_10.2.9r00.16721_none_8aed46007bd8132a.

Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_17a7b0f8d7c80182d3a86ea99dc2b0ca_31bf3856ad364e35_10.2.9200.16721_none_8aed46007bd8132a.
Failed to open registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_17a7b0f8d7c80182d3a86ea99dc2b0ca_31bf3856ad364e35_10.2.9r00.16721_none_8aed46007bd8132a with error code ERROR_FILE_NOT_FOUND.
RegistryScript:: directive failed to complete successfully.




Failed to process all directives successfully.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2015-11-19 21:40:57.642
Script hash: +08NYahiCdqIQ3ZYTGbmBcklcwCEmgcBUbKZn0I8vwc=
----------------------EOF-----------------------

 

[wben353]

You rock Tom, well done my man!

 

[tom982]

Thanks again for the help Tom.

I'm looking forward to starting the Windows Update Academy at Sysnative.
Probably start when I get back from Florida trip in December.
Go the Power provided me with training info.

Look forward to seeing you there!

Thank you, Tom! Yes, "No error Detected"!

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-11-19 21:40:57.544
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at E:\UniBox\SFCFixScript.txt [0]




RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_17a7b0f8d7c80182d3a86ea99dc2b0ca_31bf3856ad364e35_10.2.9200.16721_none_8aed46007bd8132a.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_17a7b0f8d7c80182d3a86ea99dc2b0ca_31bf3856ad364e35_10.2.9r00.16721_none_8aed46007bd8132a.

Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_17a7b0f8d7c80182d3a86ea99dc2b0ca_31bf3856ad364e35_10.2.9200.16721_none_8aed46007bd8132a.
Successfully deleted registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_17a7b0f8d7c80182d3a86ea99dc2b0ca_31bf3856ad364e35_10.2.9r00.16721_none_8aed46007bd8132a.

Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_17a7b0f8d7c80182d3a86ea99dc2b0ca_31bf3856ad364e35_10.2.9200.16721_none_8aed46007bd8132a.
Failed to open registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_17a7b0f8d7c80182d3a86ea99dc2b0ca_31bf3856ad364e35_10.2.9r00.16721_none_8aed46007bd8132a with error code ERROR_FILE_NOT_FOUND.
RegistryScript:: directive failed to complete successfully.




Failed to process all directives successfully.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2015-11-19 21:40:57.642
Script hash: +08NYahiCdqIQ3ZYTGbmBcklcwCEmgcBUbKZn0I8vwc=
----------------------EOF-----------------------

Great! Glad to hear it. Let me know if you have any further issues.

You rock Tom, well done my man!

Thanks. This was a nice easy one